We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Improve this listing
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Get directions
Address: 6 Courtenay Street, Newton Abbot TQ12 2DU, England
Phone Number: 01626 333444
Website
Today
9:00 am - 5:30 pm
Open now
See all hours
Hours:
Sun 11:00 am - 4:00 pm
Mon 9:00 am - 5:30 pm
Tue 9:15 am - 5:30 pm
Wed - Sat 9:00 am - 5:30 pm

TripAdvisor Reviewer Highlights

Read all 11 reviews
Visitor rating
  • 7
    Excellent
  • 3
    Very good
  • 1
    Average
  • 0
    Poor
  • 0
    Terrible
Upmarket store

The store is sprawled over several shops in Newton Abbot, a bit pricey but the quality is there. The café upstairs in the main shop is very popular and is always full in the... read more

5 of 5 starsReviewed May 20, 2015
ROsian2013
,
Newton Abbot, United Kingdom
Add Photo Write a Review

11 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Newton Abbot, United Kingdom
Contributor
12 reviews 12 reviews
3 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 20, 2015 NEW

The store is sprawled over several shops in Newton Abbot, a bit pricey but the quality is there. The café upstairs in the main shop is very popular and is always full in the mornings.

Was this review helpful? Yes
Newton Abbot, United Kingdom
Top Contributor
142 reviews 142 reviews
69 attraction reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed April 7, 2015

nice selection of stores. good because soo many cheap offers in every store. i still think that the kids store has no good offers. nice restaurant and brands ( quiz )

Was this review helpful? Yes
Plymouth, United Kingdom
Top Contributor
257 reviews 257 reviews
56 attraction reviews
445 helpful votes 445 helpful votes
4 of 5 stars Reviewed February 26, 2015

I love independent small stores, you find things not in the all the large ones where everything is the same in each store, My friend picked up a lovely pair of slacks for £5, she thought the sign said £5 off the garment, so she was delighted, we spent quite a bit of time here as there were so many... More 

Was this review helpful? Yes 1
England
Senior Contributor
29 reviews 29 reviews
8 attraction reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 21, 2015

I do love Austins. It's so nice to still see an independent family business, there are far too many chain stores now. Good to see modern labels appearing in the women's clothing section. My only gripe would be some of the staff seem to chat a lot and it is sometimes hard to get there attention. Their website is awful!

Was this review helpful? Yes 5
South Devon, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 23, 2014

Best store in Newton Abbot Family run business. Lovely. Restaurant well worth a visit. Try the home made scones delicious. Very friendly and helpful staff in each department

Was this review helpful? Yes 3
Derby, United Kingdom
Top Contributor
259 reviews 259 reviews
131 attraction reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed July 16, 2014

A great selection of good quality clothes, some with designer names, I both several polo shirts in the sale. Very helpful staff and well laid out stores. Sadly this is the only good thing you can say about Newton Abbot.

Was this review helpful? Yes
Devonport, United Kingdom
Top Contributor
430 reviews 430 reviews
120 attraction reviews
245 helpful votes 245 helpful votes
5 of 5 stars Reviewed February 26, 2014

I've been visiting Austen's for many years and I find the four stores well laid out, the staff very pleasant and helpful and usually find what I want. For ladies clothing there is a great selection to choose from. The Pine room is a good venue for lunch and very popular with a good choice. The experience is different to... More 

Was this review helpful? Yes 1
Iver, United Kingdom
Contributor
11 reviews 11 reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed October 24, 2013

The staff in these stores were so friendly and cheerful. We enquired after some unusual lengths for curtains and the manager of the dept went out of her way to help. We'll be placing the order very soon.

Was this review helpful? Yes
Teignmouth, United Kingdom
Top Contributor
73 reviews 73 reviews
16 attraction reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed August 14, 2013

This shop does everything well and it is a pleasure to have it so close and be able to go in there.The mens clothing shop sells proper classic wear .the toy department next door has all you need to keep kids of all ages happy .

Was this review helpful? Yes 1
Top Contributor
57 reviews 57 reviews
18 attraction reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed July 10, 2013 via mobile

One of the best department stores you can get. Spacious and plenty of air not to much bustle and plenty of knowledgeable staff. Hope we can manage to keep places like this. Use it or lose it.

Was this review helpful? Yes 4

Travelers who viewed Austins Department Store also viewed

 

Been to Austins Department Store? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing

Questions & Answers

Questions? Get answers from Austins Department Store staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?