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The MetroCentre

Certificate of Excellence
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Address: Gateshead, England
Phone Number: 0191 4930219
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10:00 am - 9:00 pm
Closed now
See all hours
Sun 11:00 am - 5:00 pm
Mon - Fri 10:00 am - 9:00 pm
Sat 9:00 am - 7:00 pm

TripAdvisor Reviewer Highlights

Read all 226 reviews
Visitor rating
  • 120
  • 66
    Very good
  • 19
  • 11
  • 10
All under one roof

You have everything you could need from shops to restaurants all under one roof. We paid a visit whilst visiting Newcastle as we'd heard people rave about it. Couldn't help being... read more

4 of 5 starsReviewed 4 weeks ago
London, United Kingdom
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226 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Level Contributor
221 reviews
165 attraction reviews
common_n_attraction_reviews_1bd8 121 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the largest and most beautiful shopping centres I have ever visited. It has a combination of departmental shops and high street stores like House of Fraser, All Saints, H & M, Apple, Pandora, Karen Miller including Banks, Coffee Shops, Souvenir Shops and Eateries. There are different floors with shops on every level and a Cinema as well. You... More 

Thank vykye
South Shields, United Kingdom
Level Contributor
133 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 113 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Used to be great. All shops are the same now. Very little in the way of individuality anymore. Even the restaurants are generic now. It's like someone has just used a cut and paste function

Thank Gary G
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I live in dunston visited new stores the range and Sportsdirect parked in there car park over stayed buy 43 mins, I was there for 3.43 hours, after revisiting the range , sports direct then back to the range for a coffee and cake , Sportsdirect was so big we were in there for over 1 hour alone. If you... More 

Thank craig d
Level Contributor
36 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 52 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Took us two hours to leave the car park on a not particularly busy Saturday afternoon. Never again. No sign of security or help to ease the very congested car parks. All one way system, very bad design. Enough to put me off for ever.

Thank teachertim
London, United Kingdom
Level Contributor
54 reviews
42 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

You have everything you could need from shops to restaurants all under one roof. We paid a visit whilst visiting Newcastle as we'd heard people rave about it. Couldn't help being a little disappointed in comparison to the Trafford Centre in Manchester!

Thank yasmin_richardson
Newcastle Upon Tyne
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Great selection of shops, restaurants and amenities. Very clean and spacious when walking around. Has a small train that travels around the walkways for £2 per person which we go on every time we visit.

Thank loveisalways
Level Contributor
40 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 29, 2015 via mobile

Went to the metro centre for Xmas presents. Got a fab range of shop including dinsey store, boots ☺definitely be back soon

Thank Simonebonyrose
Level Contributor
249 reviews
132 attraction reviews
common_n_attraction_reviews_1bd8 129 helpful votes
4 of 5 stars Reviewed December 16, 2015

Fabulous shopping centre with everything you need all under one roof. It also has brilliant transport links and parking facilities. This time of the year the decorations for Christmas are amazing and the centre should be proud of what they have achieved. A great day out.

1 Thank TravelmanCastleford
Level Contributor
6 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 15, 2015

Visit the Metro Centre for a great day shopping. Easy acces by car use the western bypass around the west of Newcastle and Gateshead easy to follow sign post. Alternatively use local transport buses dedicated to service the Metro Centres own bus depot undercover from the moment you arrive till you leave. This is a shopping haven two level shopping... More 

Thank Ian R
Level Contributor
186 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed December 7, 2015

Having heard a lot about the metro centre I had waited til a visit to Newcastle for some Christmas retail therapy and was greatly disappointed. It is nowhere near as good as Meadowhall, St David's, Cardiff or even St Stephens Hull. Although some of the decorations were lovely ( the deer and the giant tree)the rest were a bit tacky,... More 

Thank rosebudBridlington

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Questions & Answers

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?