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The Weybridge Health Club & Spa

Walton Lane, Weybridge KT13 8QA, England
08452 700 200
Website
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Ranked #6 of 12 Attractions in Weybridge
Type: Health Clubs
Most recent review
- Sep 21, 2014
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46 reviews from our community

Visitor rating
    18
    8
    10
    5
    5
Date | Rating
  • English first
  • Any
English first
Woking, Surrey
Top Contributor
110 reviews 110 reviews
44 attraction reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed September 21, 2014 NEW

My friend and i went to the spa on an amazon local voucher and were really impressed with our reception, we filled in health forms and our lunch order and then we were shown round by a lovely girl who also gave us a padlock for the locker(nice touch)robe,slippers and towel. Everywhere was lovely and clean and although the Spa... More

Was this review helpful? Yes
Cobham, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 2, 2014

Booked in for a Spa day and treatments with a Friend...We had Lunch , two fabulous salads and a glass of Champs...the Staff were extremely friendly and after our coffee we were shown around and made use of the Spa, swimming pool with luxurious bath robes and towels The locker rooms were very clean with the use of hairdryers etc....... More

Was this review helpful? Yes 4
Cranleigh, United Kingdom
Reviewer
3 reviews 3 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 21, 2014

I booked a spa day with a friend so that we could have some precious r & r and a chance to catch up with each other. On arrival we were greeted by the friendly girls on reception. We were shown around, told to make full use of the pool and spa facilities and given towels, robes and slippers. After... More

Was this review helpful? Yes 12
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 21, 2014 via mobile

Myself and my friend had a wonderful Spa Day! Our treatments were amazing and the therapists were fabulous. A complete relaxing experience. Front of house staff were amazing and customer service was second to none. Facilities were brilliant. There are not enough adjectives to describe how much we enjoyed our experience. Will definitely recommend and we will be coming back... More

Was this review helpful? Yes 9
London, United Kingdom
1 review
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 9, 2014

I booked a spa day package for my sister and I. Excellent value for money , all staff very helpful and professional. venue peaceful and relaxing. I almost didn't book because I read a couple of bad reviews but I am so glad I didn't let them put me off, I can't believe they are talking about the same place.... More

Was this review helpful? Yes 15
London, United Kingdom
Contributor
18 reviews 18 reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed June 2, 2014

Hated the service. Staff at the front desk lacked warmth and although they did their job of showing me around it felt more as a chore rather than genuine good service. They were quite unsympathetic to the fact I am heavily pregnant and didn't care to make me walk around with a heavy bag, and then giving me towels to... More

Was this review helpful? Yes 5
Neal D, General Manager at The Weybridge Health Club & Spa, responded to this review

I am very sorry to hear that you did not have a positive experience at the the club during your visit. We take customer feedback very seriously and will ensure we use your comments in our next meeting to ensure we try to improve the service. Our pool is not life guarded but we do have CCTV monitoring the pool... More

London, United Kingdom
Senior Contributor
28 reviews 28 reviews
8 attraction reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 23, 2014

I had a day here this month as a gift from my family. It was just SOOOO lovely. The facilities are modern and clean, the changing rooms warm and spacious, the staff obliging and the treatments were out of this world. I also had lunch as part of my pamper package and it was delicious, and filling. I have no... More

Was this review helpful? Yes 8
Neal D, General Manager at The Weybridge Health Club & Spa, responded to this review

Thank you for your kind review of our facility. It was a pleasure to have you at the club. kind regards Neal Davison General Manager More

London, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 13, 2014

A day in the spa was bought for me by a friend for my baby shower. After booking in advance (like about three months) I missed my booking due to preggy brain. Thought they might show some compassion about this fact, however nothing. Although it is my mistake I am very disappointed in the lack of empathy and certainly would... More

Was this review helpful? Yes 4
Surrey
Top Contributor
123 reviews 123 reviews
7 attraction reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed March 24, 2014

A group of 6 of us came here on Saturday having booked a spa experience through spabreaks.com. We had paid £35 for use of the spa all day and a half hour treatment which we thought was fantastic value. Upon arrival to the beautiful setting, we were warmly greeted, shown where to go and given padlocks and towels. We were... More

Was this review helpful? Yes 11
London, United Kingdom
Top Contributor
117 reviews 117 reviews
6 attraction reviews
165 helpful votes 165 helpful votes
2 of 5 stars Reviewed March 20, 2014

Have been a member of this club for several years since they have opened. It was impressive at first. Then they have kept increasing prices for their loyal members and giving away memberships for almost next to nothing to attract new custom... The showers were almost always out of order. Customer service was poor. They have changed all gym equipment... More

Was this review helpful? Yes 6

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