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Eastwell Manor Dreams Spa

Address: Eastwell Park | Boughton Lees, Ashford TN25 4HR, England
Phone Number: 44(0)1233 213111
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58%
Ranked #3 of 6 Wellness Spas in Ashford
Certificate of Excellence 2014
Owner description: Dreams Beauty Salon and The Pavilion Spa are located at Eastwell Manor Hotel near Ashford...
More attraction details
Attraction details
Owner description: Dreams Beauty Salon and The Pavilion Spa are located at Eastwell Manor Hotel near Ashford, Kent.Dreams offers a full range of beauty treatments and therapies from Clarins, Guinot, Jessica, Aromatherapy Associates and St Tropez. A brochure can be viewed on line or call the salon direct.Open 7 days a week The Pavilion Spa offers a range of Pamper and Spa Days and has extensive spa facilities and a Technogym gymnasium.Spa breaks are a speciality and groups are welcome.

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82 reviews from our community

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Date | Rating
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English first
Kent
Senior Contributor
24 reviews 24 reviews
4 attraction reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed February 20, 2015 NEW

So, I'm just waiting for my next treatment. Am relaxing in the relaxation lounge which, unfortunately, some people could do with being reminded to keep voices low.! Robes and slippers are left in your lockerr but robes only in m/l. Being a slightly larger lady I had to ask for a bigger robe from reception but girls were nice about... More 

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managementeastwell, Owner at Eastwell Manor Dreams Spa, responded to this review

Thank you for your considered review. We will take all of your comments on board. Thank you. More 

Ashford, United Kingdom
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 18, 2015

Before I start my review of Dreams I have to mention that I love Eastwell Manor. I got married here some years ago and I love the general ambience and service of this place as well as the food which is gorgeous. Anyway, every now and then I book myself in for some treatments in Dreams. And every time I... More 

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managementeastwell, Owner at Eastwell Manor Dreams Spa, responded to this review

Very sorry about your disappointing experiences. We have full management present at all times and had you raised any of these issues they would have bent over backwards to ensure that you left the salon delighted with your experience. More 

kent, uk
Senior Reviewer
6 reviews 6 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 1, 2015

Just had a full spa day and overall was very pleased with the day. The arrival was welcoming and the coffee and pastry/ toast was a nice way to start the day. The gym has everything you need and the pool area was very good the steam and sauna are great. We were lucky it wasn't to busy so nothing... More 

Was this review helpful? Yes 1
managementeastwell, Owner at Eastwell Manor Dreams Spa, responded to this review

Our spa day packages list shorter treatments which is, of course, reflected in the price. We do have a full range of lengthier and obviously more expensive therapies available on an ad-hoc basis or for a more expensive, defined pamper day. More 

Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 30, 2015

Had prescriptive facial 55 minutes of pure relaxation My beauty therapist was Tasha cannot recommend her and Dreams highly enough and my wife enjoyed it too Not just for the ladies

Was this review helpful? Yes 2
managementeastwell, Owner at Eastwell Manor Dreams Spa, responded to this review

Thank you, we have noted an increase in use by gentlemen and this is, indeed, very welcome. More 

Sevenoaks District, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 18, 2015

Spa Day was very relaxing for me and my wife. This was a present for christmas. Treatments were fantastic and staff were very helpful. Swimming pool is lovely and big, with chairs around the poolside to sit and read. Managed to read a whole book. Didn't want to leave. We will be back in the summer as i want to... More 

Was this review helpful? Yes 1
managementeastwell, Owner at Eastwell Manor Dreams Spa, responded to this review

We all look forward to those lazy, hazy days of Summer! More 

London, England, United Kingdom
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 16, 2015

My sister and I booked the Dreams spa twilight evening which included the use of the spa and a treatment, plus a 2 course meal in the pavilion restaurant. The website promises to relax you. When we arrived the steam room was out of order, and 8 children ranging between 3-8 years of age were jumping into the pool whilst... More 

Was this review helpful? Yes 5
managementeastwell, Owner at Eastwell Manor Dreams Spa, responded to this review

We are a family hotel and children are, naturally, welcome. There are restricted hours in the swimming pool which we adhere to rigidly. There were some unfortunate issues which have been addressed and we have made contact with the reviewer and believe there are no further outstanding issues. More 

Kent, United Kingdom
1 review
5 of 5 stars Reviewed December 21, 2014

My daughter booked this treat as a surprise birthday present. We had a fantastic day, treatments were fantastic (thank you Leigh and Amberlea ). The manager, Paul was extremely helpful and courteous, having recently being diagnosed coeliacs disease I was worried about eating at the restaurant but he spoke to the chef beforehand and Marius created the best steak dinner... More 

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managementeastwell, Owner at Eastwell Manor Dreams Spa, responded to this review

Thank you, we have a great team - well done everyone! More 

Canterbury, United Kingdom
1 review
4 of 5 stars Reviewed November 25, 2014

I purposely booked this spa day for a Monday as I found out that this part of the week would be less busy than the later part of the week or the weekend, and how worth it this was. I have been to Dreams on a Friday, but found it far too busy to be relaxing (too many people in... More 

Was this review helpful? Yes
managementeastwell, Owner at Eastwell Manor Dreams Spa, responded to this review

Thank you for your honest observations which are genuinely appreciated. You are of course correct, the earlier part of the week is less busy and clearly the quieter atmosphere suits you which is fine. We look forward to you returning. More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 27, 2014

We got married at Eastwell Manor recently and were given a free voucher for a pamper day at the spa, so we gave it a go. On arrival, breakfast was complete chaos, they had an anniversary breakfast in the pavilion and it was busy beyond belief, not the best start to our day of relaxation. We were seated away from... More 

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managementeastwell, Owner at Eastwell Manor Dreams Spa, responded to this review

Sorry about the shambles at breakfast, we must manage such situations more cleverly. Thank you for your kind and honest words about our therapy team - they are a lovely bunch of girls. You are clearly an astute reviewer and you can see through those with "that" agenda! (as we try to). More 

kent
2 reviews
2 of 5 stars Reviewed September 10, 2014 via mobile

Booked a twilight spa evening to celebrate with a friend. Having been to Eastwell manor a number of times, but having not visited recently, I was really looking forward to spending a relaxing evening with friends at what is a lovely hotel. I was extremely dissapointed with the overall spa area. Shabby and in need of a makeover. The 'treatment'... More 

Was this review helpful? Yes
managementeastwell, Owner at Eastwell Manor Dreams Spa, responded to this review

Your comments are noted. Ragdale Hall is a very fine establishment but it is not a country house hotel, which is what we are, with a luxury spa facility as part of our complex. We designed the Twilight package to meet the needs of busy ladies who did not want to spend the whole day in a spa but had... More 

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