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Eastwell Manor Dreams Spa

Eastwell Park | Boughton Lees, Ashford TN25 4HR, England
44(0)1233 213111
Website
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Ranked #4 of 9 Activities in Ashford
Certificate of Excellence 2014
Type: Spas
Owner description: Dreams Beauty Salon and The Pavilion Spa are located at Eastwell Manor Hotel near Ashford, Kent.Dreams offers a full range of beauty treatments and... more » Owner description: Dreams Beauty Salon and The Pavilion Spa are located at Eastwell Manor Hotel near Ashford, Kent.Dreams offers a full range of beauty treatments and therapies from Clarins, Guinot, Jessica, Aromatherapy Associates and St Tropez. A brochure can be viewed on line or call the salon direct.Open 7 days a week The Pavilion Spa offers a range of Pamper and Spa Days and has extensive spa facilities and a Technogym gymnasium.Spa breaks are a speciality and groups are welcome. « less
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72 reviews from our community

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Date | Rating
  • English first
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English first
Contributor
15 reviews 15 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 20, 2014

We stayed for the night and used facilities on both days. Very relaxing stay. Lovely facilities: Jacuzzi, pool, sauna and steam room but..... Had full body massage and it was rubbish, bottom 5 for me (I had 50+ in total). My boyfriend didn't enjoy it either as it was not full body as advertised. Far away from what we expected... More

Was this review helpful? Yes
managementeastwell, Owner at Eastwell Manor Dreams Spa, responded to this review

The management is not aware of any dissatisfied customer and normally the therapists can respond to the type of massage you require which would include various pressures etc. All the staff are highly trained and qualified. More

KENT
Senior Contributor
27 reviews 27 reviews
4 attraction reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed August 19, 2014

We booked an aromatherapy spa day, included was pastry breakfast, lunch , 1 hour facial, dry floatation. The treatments were the best I think I've ever received, as a therapist myself I'm always optimistic about spa treatments, but the girls were all highly professional and very good at there jobs. Lunch was lovely although I thought they could do with... More

Was this review helpful? Yes
managementeastwell, Owner at Eastwell Manor Dreams Spa, responded to this review

Thank you, we look forward to your return and we will be increasing the choices on the set menu next month. More

folkestone
Contributor
14 reviews 14 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 7, 2014

My husband treated me to a spa day. He paid £140 which was to include pastries and coffee on arrival, a light lunch, use of facilities and two treatments. The good points first, staff were nice, my therapist was friendly and gave me a nice massage and facial and the relaxation areas and restaurant we nicely decorated. Also the pool/spa... More

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managementeastwell, Owner at Eastwell Manor Dreams Spa, responded to this review

Sorry you were unable to give your husband a more cheerful response to his generosity. The treatments you had were only 25 minute treatments as per the brochure. Longer treatments are, of course, available. More

Canterbury, United Kingdom
1 review
5 of 5 stars Reviewed August 6, 2014

Just got back from a spa day at dreams! Lovely setting, clean facilities, very helpful staff, wonderful treatments - my mum and I couldn't have asked for more!! My therapist Ruth was wonderful, very considerate and really friendly! Lunch was lovely and the whole atmosphere was quiet and relaxing! Staff on arrival, told us all the information we needed to... More

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managementeastwell, Owner at Eastwell Manor Dreams Spa, responded to this review

Thank you. More

Ashford, United Kingdom
Top Contributor
62 reviews 62 reviews
21 attraction reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed August 4, 2014

My mother and I have been visiting for spa days at least once a year over the past few years, unfortunately over that time the standards seem to be dropping. When we first started coming you would receive a complimentary bag of tester products in your locker, you had thick white fluffy dressing gowns, complimentary cotton bud and nail files... More

Was this review helpful? Yes 2
managementeastwell, Owner at Eastwell Manor Dreams Spa, responded to this review

Your comments are noted and you were clearly visiting on a Sunday where you then have an opportunity of having the full Sunday menu / BBQ at no extra cost. During the Summer period our guests have asked for lighter gowns which have been a tremendous success. Sorry if one of our therapists did not check whether the pressure was... More

Ashford, Kent
Senior Contributor
27 reviews 27 reviews
5 attraction reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed July 19, 2014

I have written just a few reviews for Trip Advisor and I think they will all come out as excellent/very good. I believe in the adage if you can't say anything nice then don't...so subsequently I have kept negative thoughts to myself but tried to praise when I have thought a venue/restaurant/hotel warranted it. It's always fantastic when a place... More

Was this review helpful? Yes 2
managementeastwell, Owner at Eastwell Manor Dreams Spa, responded to this review

Our policy, as with all high street outlets, is "no voucher, no goods". We do not know the legal definition of blackmail but indicating that you will do your utmost to damage our good reputation if you do not get your own way and spring a tantrum in our opinion comes somewhere near to blackmail. This tantrum has absolutely nothing... More

Kent
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 3, 2014 via mobile

Spa Staff rude, lunch tasted microwaved and the apple pie was frozen still in the middle, drinks very expensive, spa very dated and poor quality and half the facilities did not work, £300 for 2 peoples spa day and i feel disapointed and ripped off!

Was this review helpful? Yes 4
managementeastwell, Owner at Eastwell Manor Dreams Spa, responded to this review

The facility for posting a review should never be abused. No further comment. More

1 review
5 of 5 stars Reviewed July 1, 2014 via mobile

My best friend and I recently had a spa day at eastwell manor. The day was amazing. Staff were all helpful and polite. Facilities were beautiful and very clean. We both had back massage that were really relaxing. Came away feeling recharged and refreshed. Anyone considering going, you have to experience it to believe it, it is totally bliss. Thank... More

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managementeastwell, Owner at Eastwell Manor Dreams Spa, responded to this review

Thank you, look forward to seeing you again soon. More

Aldington, United Kingdom
Senior Contributor
23 reviews 23 reviews
3 attraction reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 5, 2014

My friend and I were kindly a spa day for her birthday. We arrived at Dreams around 9.30am and were greeted by a lovely lady 'Kim' she explained the day to us, gave us robes, slippers and locker key and asked if we would like tea, coffee and pastries! We completed the relevant paperwork and thoroughly enjoyed our time there,... More

Was this review helpful? Yes 1
managementeastwell, Owner at Eastwell Manor Dreams Spa, responded to this review

Delighted your enjoyed your day and we look forward to seeing you again soon. Sorry abou the barman, we will have words with him. More

Senior Contributor
27 reviews 27 reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 18, 2014

I first went here approximately 15 years ago and felt it was absolutely blissful. It hasn't changed at all and to be honest is a little shabby in places, needs redecorating and updating. To maintain the reputation. My husband and I had a spa day on our Anniversary. The treatments were ok, facial nice! The food was nice- boiled silverskin... More

Was this review helpful? Yes 1
managementeastwell, Owner at Eastwell Manor Dreams Spa, responded to this review

I am lost for words! More

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