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Address: Atlas Works, Nelson Street, Carlisle CA2 5NB , England
Phone Number: 011 44 1228 401095
Website
Today
10:00 am - 5:00 pm
Closed now
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Hours:
Mon - Fri 10:00 am - 5:00 pm
Sat - Sun 10:00 am - 3:30 pm

TripAdvisor Reviewer Highlights

Read all 15 reviews
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update wanted

could do with a update and a lick of paint in areas food ok price not too bad better for the youger kidds

3 of 5 starsReviewed May 28, 2014
cracker40
,
england
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15 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed July 31, 2014

Would never go back and kids never enjoyed it at all! Only stayed an hour it's very dirty and staff very horrible and rude! All staff had faced like fat as very rude! Don't even have proper cooking equipment

Was this review helpful? Yes 2
Senior Reviewer
10 reviews 10 reviews
7 attraction reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 15, 2014

This has to be my worst nightmare! I dread getting a birthday invite to this place as the centre is very dated and dirty and not a lot to keep the children entertained for longer than 15mins. The staff look like they would rather be anywhere else other than there and so miserable. The toilets are utterly disgusting I would... More 

Was this review helpful? Yes 1
england
Senior Contributor
33 reviews 33 reviews
15 attraction reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 28, 2014

could do with a update and a lick of paint in areas food ok price not too bad better for the youger kidds

Was this review helpful? Yes
carlisle, cumbria, uk
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 11, 2014

i go there regular with a 4 year old girl and sometimes her big brother who is 10. she loves the place. it can get busy with kids parties on a weekend. steepish stairs to get there. but once in side it is good. a good selection of snacks and soft drinks. i dont have a complaint about the place

Was this review helpful? Yes 1
Annan, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 22, 2014

The play area is in a old building so some parts look out of date but soft play very good for kids with bouncy castle and big ball pool. I have not seen that in other soft play plenty for them to do food very cheap and good choice not to busy so can relax. staff friendly enough toilets could... More 

Was this review helpful? Yes 1
Carlisle, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 3, 2014 via mobile

Some of the equipment (and the music) could do with being updated/repaired but overall my little girl loves it and the refreshments are good

Was this review helpful? Yes 1
Carlisle, United Kingdom
1 review
2 of 5 stars Reviewed October 28, 2013

As a family used to really enjoy magic castle but after a recent traumatic incident with my 2 yr old we wont be going bck. He was set upon by a similar age child just after arriving grabbing his face kids bin kids wathched the situation only for the said child to do it again n to bust my sons... More 

Was this review helpful? Yes
Carlisle, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 11, 2013 via mobile

For £2.50 for a hours play I think it's great. Lots of refreshments and my 3 year old loves it. Yes it's a little dated but for the money I don't think there's much to moan about if the kids enjoy it!

Was this review helpful? Yes 1
Carlisle, United Kingdom
Contributor
11 reviews 11 reviews
8 attraction reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 28, 2013

Our son loved the fact this soft play has a bouncy castle, but you have to climb steep old dirty stairs & this soft play is old & well used & well over due an update

Was this review helpful? Yes
Carlisle, United Kingdom
Contributor
18 reviews 18 reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed March 7, 2013 via mobile

This is the Worst soft play area in Cumbria!! It's filthy and the staff are so rude! They are lucky to have a business I'm this climate and really should be shut down! I have never met such disgusting rude uneducated staff in my life, they had no clue what they were doing, spoke down to us and you could... More 

Was this review helpful? Yes 5

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