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Address: Layer Road | Kingsford Park, Colchester CO2 0HS, England
Phone Number: 01206 734301
Website

TripAdvisor Reviewer Highlights

Read all 272 reviews
Visitor rating
  • 83
    Excellent
  • 71
    Very good
  • 44
    Average
  • 45
    Poor
  • 29
    Terrible
Most recent review
Bored Chef can do better.

Clarice House restaurant was a few years ago, exceptional, until the chef left for Wivenhoe House. We had not been for a long time as the food did not reflect the surroundings... read more

2 of 5 starsReviewed February 28, 2015
targetpractice22
,
Colchester, United Kingdom
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272 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Colchester, United Kingdom
Contributor
16 reviews 16 reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed February 28, 2015 NEW

Clarice House restaurant was a few years ago, exceptional, until the chef left for Wivenhoe House. We had not been for a long time as the food did not reflect the surroundings and unfortunately nothing has changed. We should have guessed when walking in that the place near enough empty at 8pm on a Friday night. The menu does have... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 22, 2015

Went for a Spa Day with a friend on a voucher which was bought for my birthday luckily I had retained the original voucher as a previous reviewer had said they were sticklers for that What Gift Voucher sellers have to make clear is the rules on booking to be honest after booking with Clarice House Colchester I was going... More 

Was this review helpful? Yes
ClariceHouseManager, Manager at Clarice House Spa, responded to this review

It is important to bring your vouchers with you and we try and state this on all the paperwork we send as this is your proof of payment I am sorry that you found this a problem. Really pleased to hear you thought our therapists and food was of a good standard, we do pride ourselves on exceptional value for... More 

Woking, United Kingdom
1 review
5 of 5 stars Reviewed February 20, 2015

Just had a spa day at Clarice House in Colchester. Lovely. The spa facilities, although only one sauna, were excellent. We knew it was fully booked, but it didn't feel it. Food was delicious, with such a wide range of choice. Afternoon tea looked fantastic, but no room after lunch, so have an early lunch then you should be able... More 

Was this review helpful? Yes
ClariceHouseManager, Manager at Clarice House Spa, responded to this review

So pleased you had such a nice day and sorry we do only have 1 sauna but we believe our super pool makes up for that and we hope you enjoyed that. Our facials are fantastic and the products we use do have amazing results I am so glad you enjoyed it and hopefully we have converted you and will... More 

Colchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 18, 2015

Eaten here twice now and both times I have to say the food was absolutely delicious. The waiters and waitresses are dressed smart and are always polite. our 'lunches' have always turned into an all afternoon thing, clarice house staff are more than welcoming and will endeavour to find you places out of the restaurant area to sit. Pros: food,... More 

Was this review helpful? Yes
Colchester, United Kingdom
Top Contributor
93 reviews 93 reviews
15 attraction reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed February 18, 2015

Been to both spas in colchester and Ipswich . The food is better in colchester, but the staff in the beauty are better in Ipswich !

Was this review helpful? Yes
ClariceHouseManager, Manager at Clarice House Spa, responded to this review

Thank you for taking the time to review Colchester Clarice House and glad you enjoyed the food here which I have told the team and sorry the treatments not as good as Ipswich, however I have let the team know in Ipswich about your treatment comment and they are very pleased you enjoyed them. We do endeavour to have the... More 

Colchester, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 attraction reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 18, 2015 via mobile

I was a member of the gym few years ago but cancelled as not really my bag seeing members working out with full makeup on :/ But as a day spa it's lovely. You can use all facilities as I have and you can have a lovely day on your own. With Friends. Or with your partner. The day spa... More 

Was this review helpful? Yes
ClariceHouseManager, Manager at Clarice House Spa, responded to this review

Thank you for you review and nice to hear you enjoyed your day, you may be interested in booking with one of our massage therapists for a fitness massage which I am sure you will find firmer and more to your liking, if you ask at Beauty Reception they will be happy to advise you accordingly. Hope we can welcome... More 

essex
Contributor
12 reviews 12 reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 10, 2015

Visited today with my friend. Bit disorganised on arrival as lots of us arrived together. Spa itself was ok, a little grubby in places but nothing to make me wanna leave. Lunch was lovely and good value for money. Treatments were ok, started ten minutes late so a 30 minute back massage became 20 minute, then 30 minute facial which... More 

Was this review helpful? Yes 2
County Londonderry, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 8, 2015

The restaurant is great. Good price lovely food and it's the saving grace. The treatments are expensive and not always very good The gyms nice The pool grubby needs a proper clean (lime scale city) ladies changing rooms despite a cleaning rota are full or hair old bottle and one a false eyelash...on the walls of the cubical there are... More 

Was this review helpful? Yes 1
Colchester, United Kingdom
Reviewer
4 reviews 4 reviews
3 attraction reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 30, 2015

I was welcomed by a receptionist chewing gum! I'm not sure why they are building a bigger cark park when several areas of the spa had chipped tiles and rusting fittings. food lovely and staff mostly pleasant, but manager doesn't seem to understand about customer service, speaks to the staff quite aggressively and doesn't listen to the customer. Sadly showers... More 

Was this review helpful? Yes 3
ClariceHouseManager, Manager at Clarice House Spa, responded to this review

Thank you for the review however I am very concerned to hear that you would not pay £600 for your experience as I cannot work out what package or offers that we run would amount to this. We pride ourselves on the exceptional value, so please if you have been charged this for a day with us contact us so... More 

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 attraction reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 30, 2015

We received this as a Christmas present. When we arrived at the spa there where good parking facilities and it was easy to find. At the spa we was shown to the dining area we was given towels , slippers and robe . We were than shown to the changing room and our treatment times where explained . The spa... More 

Was this review helpful? Yes 3

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