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Arctic Guide Service Day Tours

Address: Bankgata 1, Tromso 9008, Norway
Phone Number: +47 922 07 901
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Ranked #14 of 55 Activities in Tromso
Certificate of Excellence 2014
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188 reviews from our community

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Date | Rating
  • Dutch first
  • English first
  • French first
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  • Italian first
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English first
1 review
5 of 5 stars Reviewed November 25, 2014 NEW

Ricardo is an excellent guide cum photographer. He gave guidance and tip on taking photo of the northern lights. He also make it an effort to post our photos in Facebook despite his busy schedule. If you are like me who know nothing about photography or not equipped with those professional camera sets, I strongly recommend you to join them... More

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Derby, United Kingdom
19 reviews 19 reviews
5 attraction reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 31, 2014

We have just returned from a 3 night stay in Tromso with our two children and went out with Arctic Guide Services on 2 nights. The guides are fantastic and full of knowledge about the area, the Northern Lights, and how to get the best photos. The first evening we went out on a luxury bus as there were about... More

Was this review helpful? Yes 1
London, United Kingdom
11 reviews 11 reviews
6 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 31, 2014

This was a very easy to book excursion. The shop ( next to the Radison Blue) opens at 2 and they will give you an honest guide to weather/ likelihood of seeing the Northern Lights. I went with Ricardo, who is really knowledgeable. We left Tromso on a very rainy night but by the fourth place ad found a great... More

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Cambridge, United Kingdom
14 reviews 14 reviews
6 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 30, 2014

We went Aurora 'chasing' with this company and had an excellent experience. The staff were very helpful and not at all pushy. Gave us good advice about the best night to go on the trip in the time we were there. The coach was a bonus, having its own toilet! Ricardo, our guide gave an informative and very interesting narrative... More

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1 review
5 of 5 stars Reviewed October 18, 2014

Hunting for Aurora is not possible in Tromso without an expert Guide. Arctic Guide had an impeccable team who guided us to see the Magnificent Aurora. Alesandro and Ricardo were very helpful and friendly. Last minute camera tips were very useful and we also received beautiful pictured clicked by them. Must say that Arctic Guide is highly recommended if you... More

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Catania, Italy
1 review
5 of 5 stars Reviewed October 16, 2014 via mobile

arrived in Tromsø is the first thing to be done. Experience definitely to be repeated!! everything was great and many thanks to Yuki and Carl our guide.

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1 review
4 of 5 stars Reviewed October 5, 2014 via mobile

Watching the northern lights has been the best experience by far and Ricardo, our guide, knew exactly where to go n what to do. He advised us about what to look for n how to take pics in advance. And v didn't have a good camera so he took pics for us n sent it to us. Great clicks.

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Johor Bahru, Malaysia
Senior Contributor
43 reviews 43 reviews
24 attraction reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 2, 2014

Having read many different reviews of different companies (each company has very good and very bad reviews...) before my trip, I was lost on which to book to see northern light. Decided to book only when we're in Tromso. Got the Arctic Guide Service brochure from Sydspissen hotel, and decided to just go with this. As September is not the... More

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São Paulo, São Paulo, Brazil
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 30, 2014

We went to Tromsø with some friends with the aim to see the Northern Lights. We've read positive evaluations about Arctic Guide Service. Then, we've decided to book a tour. Although the weather in Tromsø didn't help us at all, the staff was very sincere about the improbability to see the Aurora Borealis that day. Anyway, we decided to take... More

Was this review helpful? Yes 1
Magdeburg, Germany
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 24, 2014 via mobile

I unfortunately booked a tour with this terrible company on the 31st of December so my wife and I could see the northern lights just before the new year. I booked on the phone and repeatedly ask if I should go to their office and pay by cash, they said everything was fine and my place was booked. When I... More

Was this review helpful? Yes 3
AgsTromso, Manager at Arctic Guide Service Day Tours, responded to this review

Dear Sevinc B, Non of our buses broke down on December 31st and we had extra space available. I am 100% sure that you contacted another company that we know had overbooked its capacity on that date. I see that you come for Germany and I know that Germans are very precise so I ask you to please call again... More

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