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Arctic Guide Service Day Tours

Bankgata 1, Tromso 9008, Norway
+47 922 07 901
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Ranked #14 of 49 activities in Tromso
Certificate of Excellence 2014
Type: Tours
63 visitor photos
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176 reviews from our community

Visitor rating
    120
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Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Magdeburg, Germany
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 24, 2014 via mobile

I unfortunately booked a tour with this terrible company on the 31st of December so my wife and I could see the northern lights just before the new year. I booked on the phone and repeatedly ask if I should go to their office and pay by cash, they said everything was fine and my place was booked. When I... More

Was this review helpful? Yes 1
AgsTromso, Manager at Arctic Guide Service Day Tours, responded to this review

Dear Sevinc B, Non of our buses broke down on December 31st and we had extra space available. I am 100% sure that you contacted another company that we know had overbooked its capacity on that date. I see that you come for Germany and I know that Germans are very precise so I ask you to please call again... More

Gloucester, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 29, 2014

Both guides were very informative and exceptionally helpful, setting up every-one's cameras to enable them to get the best shots. Although we did chase the lights for numerous hours it was unfortunately a bit late in the year and not much to see with the naked eye. Having said that i would recommend them any time.

Was this review helpful? Yes 1
Corsham, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 21, 2014

We were lucky enough to see stunning displays at four different locations, with a really friendly and knowledgable guide and driver . They also provided free professional photos of the evening . Very tired by 2.30am return !!

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Stockholm, Sweden
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2014

I really enjoyed this tour because our guide Ricardo and the bus driver were amazing! it was so organized and you could tell Ricardo was well informed regarding where to take us chasing the northern lights. He took us to a beautiful spot where we had a northern lights show of abour an hour and he was so kind to... More

Was this review helpful? Yes 1
Brisbane, Australia
Senior Contributor
44 reviews 44 reviews
14 attraction reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 16, 2014

I have to say that big buses full of people are not the best way to chase the northern lights - but that's MY opinion. Unfortunately we had booked small tours only for our first two nights in Tromso, and left the last night available in case we wanted to go again, but everyone else was fully booked so we... More

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Hong Kong, China
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 16, 2014

Joined Arctic Guide Service for 3 nights chasing Northern Lights. They are real professional and will try to search wherever possible have better chance of seeing the lights. One night we have been driving over 2 hours to Finland border for clearer sky. And for all three nights, we went to different locations to have new scenery. I remember that... More

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Oxford
Contributor
18 reviews 18 reviews
3 attraction reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed March 14, 2014

A well organised and informative tour with knowledgeable guides, especially Ricardo. From what to eat in Norway, to how to set your camera to photograph the lights, it was all there. Despite it being cloudy, but with a promise of clearer skies late at night, we stopped at a few places and there behind high cloud, a glimpse of green.... More

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London
Senior Contributor
42 reviews 42 reviews
16 attraction reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed March 14, 2014

We did one night tour with arctic guide services, and I have to say despite initial hesitations - I am not a fan of big group excursions. I was very impressed. Ricardo our guide was really helpful and knowledgeable explaining a lot about Tromso, life in Norway and culture, and of course the Northern lights!! When we arrived at the... More

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Utrecht, Utrecht, Netherlands
Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 13, 2014

We went on a Nothern Light tour, directly after we arrived in Tromsø. The weather was not good, bit cloudy but the guides had good hope of finding NL. Once we were in the buss, 2 enthousiastic guides start explaining all about Tromsø, the area and the NL. Very interesting and with a perfect sense of humor! We all realised... More

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London
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 11, 2014

Thankfully I managed to talk my husband out of hiring a car and setting off to find the Northern Lights on our own. Instead we went out twice with Arctic Guides and our guides Dan and Carl were excellent. They took care of all the initial research, keeping informed of levels of activity and where would be best to view... More

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