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Arctic Guide Service Day Tours

Bankgata 1, Tromso 9008, Norway
+47 922 07 901
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Ranked #14 of 50 Activities in Tromso
Certificate of Excellence 2014
Type: Tours
67 visitor photos
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182 reviews from our community

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Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Catania, Italy
1 review
5 of 5 stars Reviewed October 16, 2014 NEW via mobile

arrived in Tromsø is the first thing to be done. Experience definitely to be repeated!! everything was great and many thanks to Yuki and Carl our guide.

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1 review
4 of 5 stars Reviewed October 5, 2014 via mobile

Watching the northern lights has been the best experience by far and Ricardo, our guide, knew exactly where to go n what to do. He advised us about what to look for n how to take pics in advance. And v didn't have a good camera so he took pics for us n sent it to us. Great clicks.

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Johor Bahru, Malaysia
Senior Contributor
43 reviews 43 reviews
24 attraction reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 2, 2014

Having read many different reviews of different companies (each company has very good and very bad reviews...) before my trip, I was lost on which to book to see northern light. Decided to book only when we're in Tromso. Got the Arctic Guide Service brochure from Sydspissen hotel, and decided to just go with this. As September is not the... More

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São Paulo, São Paulo, Brazil
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 30, 2014

We went to Tromsø with some friends with the aim to see the Northern Lights. We've read positive evaluations about Arctic Guide Service. Then, we've decided to book a tour. Although the weather in Tromsø didn't help us at all, the staff was very sincere about the improbability to see the Aurora Borealis that day. Anyway, we decided to take... More

Was this review helpful? Yes 1
Magdeburg, Germany
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 24, 2014 via mobile

I unfortunately booked a tour with this terrible company on the 31st of December so my wife and I could see the northern lights just before the new year. I booked on the phone and repeatedly ask if I should go to their office and pay by cash, they said everything was fine and my place was booked. When I... More

Was this review helpful? Yes 3
AgsTromso, Manager at Arctic Guide Service Day Tours, responded to this review

Dear Sevinc B, Non of our buses broke down on December 31st and we had extra space available. I am 100% sure that you contacted another company that we know had overbooked its capacity on that date. I see that you come for Germany and I know that Germans are very precise so I ask you to please call again... More

Gloucester, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 29, 2014

Both guides were very informative and exceptionally helpful, setting up every-one's cameras to enable them to get the best shots. Although we did chase the lights for numerous hours it was unfortunately a bit late in the year and not much to see with the naked eye. Having said that i would recommend them any time.

Was this review helpful? Yes 1
Corsham, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 21, 2014

We were lucky enough to see stunning displays at four different locations, with a really friendly and knowledgable guide and driver . They also provided free professional photos of the evening . Very tired by 2.30am return !!

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Stockholm, Sweden
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2014

I really enjoyed this tour because our guide Ricardo and the bus driver were amazing! it was so organized and you could tell Ricardo was well informed regarding where to take us chasing the northern lights. He took us to a beautiful spot where we had a northern lights show of abour an hour and he was so kind to... More

Was this review helpful? Yes 1
Brisbane, Australia
Senior Contributor
43 reviews 43 reviews
14 attraction reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 16, 2014

I have to say that big buses full of people are not the best way to chase the northern lights - but that's MY opinion. Unfortunately we had booked small tours only for our first two nights in Tromso, and left the last night available in case we wanted to go again, but everyone else was fully booked so we... More

Was this review helpful? Yes 1
Hong Kong, China
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 16, 2014

Joined Arctic Guide Service for 3 nights chasing Northern Lights. They are real professional and will try to search wherever possible have better chance of seeing the lights. One night we have been driving over 2 hours to Finland border for clearer sky. And for all three nights, we went to different locations to have new scenery. I remember that... More

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