We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Get directions
Address: Kaerntner Strasse 41 | Palais Esterházy, Vienna 1010, Austria
Phone Number: +43 1 51248360
Website
Improve this listing
Today
10:00 am - 4:00 am
Open now
See all hours
Hours:
Sun - Sat 10:00 am - 4:00 am
Description:

Palais Esterhazy, the oldest building on Karntner Strasse and just steps...

Palais Esterhazy, the oldest building on Karntner Strasse and just steps away from Stephansdom, is home to the Casino Wien. The house is steeped in tradition and offers sophisticated dining and a variety of gaming options, altogether making a unique experience. All guests can enjoy three floors of abundant fun and excitement, whether at the classic Roulette, Poker or Black Jack table, or at the slot machines. The stylish Cuisino Restaurant offer guests the very best in enjoyment, food and drink.

read more

TripAdvisor Reviewer Highlights

Read all 70 reviews
Visitor rating
  • 28
    Excellent
  • 21
    Very good
  • 9
    Average
  • 4
    Poor
  • 8
    Terrible
Won our money back ha ha

Came in for a lucky flutter before meeting some friends, free drink with each entry (which i'll always accept!)... we put down a small amount each, collected our fizzy cava and... read more

4 of 5 starsReviewed 4 weeks ago
Caroline2304
,
manchester England
via mobile

Similar Things to Do in Vienna

Add Photo Write a Review

70 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Bodmin, United Kingdom
Level Contributor
29 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Pay €30 to enter and get a free drink and €30 of chips, doubled up so was pleased, but environment was tired downstairs and in need of a little care

Helpful?
Thank ynysva
Casino_Wien, Manager at Casino Wien, responded to this review

Dead ynysva, thank you for your feedback. We hope to welcome you again at Casino Wien soon. Please notice that we have a 1st and a 2nd floor (elegant casino area) with lots of table games and slot machines in a really unique and beautiful atmosphere. Obviously you did visit us just in our Jackpot Cafe downstairs. We would be... More 

manchester England
Level Contributor
59 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Came in for a lucky flutter before meeting some friends, free drink with each entry (which i'll always accept!)... we put down a small amount each, collected our fizzy cava and played roulette. We lost but then won back which we was happy with, Nice atmosphere.. good facilities and English speaking which obviously really helped. Worth a visit even just... More 

Helpful?
Thank Caroline2304
Casino_Wien, Manager at Casino Wien, responded to this review

Dear Caroline2304, thank you for this lovely feedback. We are very happy that you enjoyed your short and lucky stay at Casino Wien! :-) Hope to see you again soon! Best regards, Julia Steiner More 

Montreal, Canada
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 2, 2016 via mobile

10 to 15 minutes to check your coat in and easy 15 minutes to get it back when you leave...more machines per square feet on first floor than anywhere I have seen in the world, they are all taken and it smells bad but thank God I play Black Jack on the second floor ...worse Black Jack Players I have... More 

Helpful?
Thank JCCaron
Casino_Wien, Manager at Casino Wien, responded to this review

Dear JCCaron, thank you for your feedback. We are very sorry that you obviously did not enjoy your visit at Casino Wien. Please let me notice, that we have a wonderful and completely new area with slot machines (fancy rooms with lots of space) in the 3rd floor of Casino Wien. Also thank you for your feedback concerning the cloakroom... More 

Level Contributor
16 reviews
common_n_attraction_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed December 17, 2015 via mobile

If you're from North America and you're looking for entertainment, this is not the place. If you're a degenerate gambler and you are happy to see a table or slot then go for it. It's quite and classy but we are used to loud and fun which is what we've expected from casinos. This is not the place for fun,... More 

Helpful?
Thank Shadster79
Casino_Wien, Manager at Casino Wien, responded to this review

Dear Shadster79, we are very sorry that you obviously did not have a happy and funny evening at Casino Wien. We always have a lot of groups which are celebrating their birthdays, wedding-eve parties and more at Casino Wien and their feedback is always very positive. Our guests especially appreciate our elegant and classy ambience and the warm-hearted personal service... More 

Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed October 3, 2015 via mobile

We went there twice. The first time we were dressed appropriately for the first floor and everybody was polite. The second time we went casually dressed and the man in the reception was rude and demand to take off my jacket before entering the casino for "security" reasons as he said. It was really offensive and I will never visit... More 

Helpful?
Thank charis a
Casino_Wien, Manager at Casino Wien, responded to this review

Dear Charis a, thank you for your feedback! We are very sorry that your last experience at Casino Wien was not the best. Unfortunately I can not reconstruct the exact situation, but please be sure that our staff is highly service oriented and friendly with our guests... so we are sorry that you did not have this impression. I forwarded... More 

Brussels, Belgium
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed August 8, 2015

I'll start by caveating that I actually won overall at this casino, so my review has nothing to do with the typical people who lose and try to blame it on the casino. I live in Brussels but travel almost every week for work so have been to my fair share of casinos in Europe, and this one is by... More 

Helpful?
2 Thank Robbie D
Casino_Wien, Manager at Casino Wien, responded to this review

Dear Mr. Robbie D, thank you very much that you took some of your time to review us on Tripadvisor. We are very sorry that you obviously had not a perfect visit at Casino Wien. We can assure you that high service standards, friendliness of our staff and an attractive ambience to all of our guests are very important to... More 

Birmingham, United Kingdom
Level Contributor
8 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 13, 2015

walking distance from the Stephansdom, great place to go after a romantic dinner, with 27 Euro entry, they gave us 30 Euro chips to play with, or other option was sort of credit card with the credit for slot or electronic roulette machines, and was a no problem to swap them for the other option friendly and helpfull staff

Helpful?
2 Thank Dravar
Casino_Wien, Manager at Casino Wien, responded to this review

Hey Dravar, thank you very much for your feedback! We are very happy that you enjoyed a nice evening at Casino Wien. Hopefully we see you again at your next stay in Vienna - just a tip: Try our excellent restaurant at 2nd floor! :-) Best regards from Vienna, Julia Steiner Marketing & Sales Manager More 

New York City, New York
Level Contributor
12 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed June 25, 2015

if you enjoy gaming in casinos that want you to have fun this is not it. Lower minimum tables on first level were one table for blackjack that was four deep people waiting to play and only two roulette tables three deep waiting to play. Upstairs tables higher minimums. No fun. Also you have to pay up front a cover... More 

Helpful?
1 Thank Edward D
Casino_Wien, Manager at Casino Wien, responded to this review

Dear Edward D, thank you very much for your feedback - we are very sorry that you did not enjoy that much your visit at Casino Wien. Please give us the chance to explain the situation: At the moment the 2nd floor is completely under construction (except our restaurant, which is already modernized). And in the course of these constructions... More 

Vienna, Austria
Level Contributor
15 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 3, 2015

Casino Vienna is definately worth a visit. Usually you pay 27€ and become 30€. I went there to celebrate my birthday and got many specials. 30€ worth of coins for 20€, a free bottle of frizzante, and a "Glückscard" for free. The Casino has a dress code (f.ex. men need a nice jacket and clean clothings). I highly recommend to... More 

Helpful?
Thank Eli_Rad
Casino_Wien, Manager at Casino Wien, responded to this review
Google Translation

Liebe Eli_Rad, herzlichen Dank für Ihr positives Feedback! Wir freuen uns sehr, dass Sie einen tollen Geburtstag im Casino Wien... More 

Level Contributor
26 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed February 27, 2015 via mobile

Rude personnel and visitors. Visitors smoke inside the casino. The security is impolite too. Only one roulette table. So, if you want to play there you should wait at least 10 minutes. Don't waste your time and money for this 'casino'. Find another place...

Helpful?
1 Thank galaktiker

Travelers who viewed Casino Wien also viewed

Vienna, Vienna Region
Vienna, Vienna Region
 
Vienna, Vienna Region
Vienna, Vienna Region
 

Been to Casino Wien? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Casino Wien and other visitors
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Casino Wien staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?

Staying in Inner City

Neighborhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the center. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.