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Stobo Castle Health Spa

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Address: Stobo, Stobo EH45 8NY , Scotland
Phone Number: 01721 725300
Activities: Dining
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TripAdvisor Reviewer Highlights

Read all 196 reviews
Visitor rating
  • 150
    Excellent
  • 24
    Very good
  • 12
    Average
  • 7
    Poor
  • 3
    Terrible
Most recent review
fantastic day at Stobo...

From the moment we arrived we felt relaxed and welcome. All the staff were lovely and friendly and the treatments were perfect. The therapists were smartly presented and answered... read more

5 of 5 starsReviewed January 19, 2015
steele1967
,
Carlisle, United Kingdom
via mobile
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196 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Carlisle, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 19, 2015 via mobile

From the moment we arrived we felt relaxed and welcome. All the staff were lovely and friendly and the treatments were perfect. The therapists were smartly presented and answered all my questions fully. Today I had a full massage and luxury manicure.The location is wonderful and it looked striking in the snow this morning. We had lunch and the food... More 

Was this review helpful? Yes
Stephen_Winyard, Owner at Stobo Castle Health Spa, responded to this review

Dear Guest, Delighted to hear how much you enjoyed your recent spa day at Stobo and are thinking in terms of a return visit - perhaps in warmer weather next time round! With best wishes, More 

Edinburgh, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 15, 2015

Terrible customer care. Very unfriendly staff, eg the fitness teacher, receptionist, shop assistant, i fact nearly all the staff which my friend and i saw looked like they did not want to be at there work. Food not great either.

Was this review helpful? Yes
Stephen_Winyard, Owner at Stobo Castle Health Spa, responded to this review

Dear Guest Further to your review of your spa day at Stobo, I would like to apologise for the disappointment you felt with the customer care you received. The vast majority of reviews for Stobo praise the friendliness and professionalism of all our staff, in fact, a recent reviewer described “being made to feel like royalty”, so it’s slightly puzzling... More 

Larkhall, United Kingdom
Top Contributor
55 reviews 55 reviews
14 attraction reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 15, 2015

I received a luxury day here as a Christmas present. It so has the "wow" factor. I swam in the gorgeous pool, used the steam rooms, tried the tropical shower. My favourite was the hydro pool with the jet blast massaging my shoulders. I had lunch, to sit and have lunch casually in your swimsuit and bath robe is lush!... More 

Was this review helpful? Yes 2
Stephen_Winyard, Owner at Stobo Castle Health Spa, responded to this review

Dear Guest, Thank you for your wonderful review – you’re absolutely right, everyone deserves to treat themselves once in a while! With kind regards, More 

Fife
Top Contributor
123 reviews 123 reviews
15 attraction reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed January 11, 2015 via mobile

Stobo Castle is a stunning property set within beautiful grounds. We were a mixed group of 4 overnighting in Peebles and, as the local golf courses were closed due to snow, decided to try the "morning chill out" package. We were not disappointed and the service was faultless creating first class service. The package included a buffet lunch which provided... More 

Was this review helpful? Yes
Stephen_Winyard, Owner at Stobo Castle Health Spa, responded to this review

Dear Guest, Thank you for your kind comments, following your morning at Stobo last week. I was really pleased to hear how much you all enjoyed your time with us and I hope you will consider returning when the time is right for you. With kind regards, More 

Edinburgh, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 9, 2015

We were really looking forward to our full body massages and also pedicures. We were not disappointed and had a fantastic experience. After the pedicure and before the massage we enjoyed fruit smoothies that helped relax us even further while sitting in the very large waiting room (the one with the Olive Tree situated smack dab in the middle) which... More 

Was this review helpful? Yes
Stephen_Winyard, Owner at Stobo Castle Health Spa, responded to this review

Dear Guest, Many thanks for your kind comments, following your visit to Stobo earlier this month. Delighted to hear how much you enjoyed your treatments and that you are thinking in terms of returning over the next week or so. With kind regards, More 

Perth and Kinross, United Kingdom
Reviewer
5 reviews 5 reviews
3 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2015

My mum and I went for a "Lazy Afternoon" with a treatment each (Full Body Massage and French Facial) and we had such a wonderful time. We absolutely needed relaxation and relaxation was what we got. The reception seating area with the Olive Tree in the middle is just beautiful and we enjoyed our freshly prepared afternoon tea in the... More 

Was this review helpful? Yes
Stephen_Winyard, Owner at Stobo Castle Health Spa, responded to this review

Dear Guest, Just a brief note to thank you for your kind comments, following your "Lazy Afternoon" at Stobo in the company of your Mum. I was delighted to hear you are thinking in terms of a return visit. With many thanks, More 

Lerwick
Senior Contributor
32 reviews 32 reviews
5 attraction reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 30, 2014

We spent a day here including lunch and some treatments. However we did not stay overnight! It is a substantial building which of course has been extended over the years. Although there were a few couples, on our visit it was predominantly women, but as everybody wanders round in identical towelling robes men don't feel out of place. For a... More 

Was this review helpful? Yes
Stephen_Winyard, Owner at Stobo Castle Health Spa, responded to this review

Dear Guest, Thank you for reflecting so positively on your visit to Stobo a couple of weeks ago - certainly, a day out with lunch and treatments seems to be a very popular way of relaxing! Value for money is always going to be a subjective issue - all I can do is to assure you we try to remain... More 

Midlothian
Contributor
12 reviews 12 reviews
6 attraction reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 22, 2014

I bought the spa evening escape for a friend and I and we both had a brilliant time. The spa is beautiful, I couldn't find fault in any of it! All of the facilities were amazing and all made for a very relaxing evening. We also had afternoon tea, which was lovely. Amazing is the best word for it, rounds... More 

Was this review helpful? Yes
Stephen_Winyard, Owner at Stobo Castle Health Spa, responded to this review

Dear Guest, Another amazing headline!! Thank you so much for your very generous comments, following your visit to Stobo in the company of your friend. I will certainly let Elaine know how much you appreciated her help. With best wishes, More 

2 reviews
5 of 5 stars Reviewed December 21, 2014

Just back from stobo today was the best place I have ever been loved it! Food was amazing rooms where amazing! Staff so friendly helpful booked already for next year when we checked out, the hot tub was my favourite place ever thanks again and see you all next time !

Was this review helpful? Yes
Stephen_Winyard, Owner at Stobo Castle Health Spa, responded to this review

Dear Guest, Thank you for the amazing headline!! I was delighted to hear how much you enjoyed your time with us and we all look forward to welcoming you back to Stobo next year. With very best wishes, More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 23, 2014

We have just returned from our 8th visit to Stobo. And we are already booked for our 9th next year. It is like returning to a second home every time we arrive. The staff are very hard working. And we always look forward to seeing James on a Saturday. A true gentleman. 48 hours of relaxation, good food in stunning... More 

Was this review helpful? Yes
Stephen_Winyard, Owner at Stobo Castle Health Spa, responded to this review

Dear Guest, Many, many thanks for your most generous comments, following your latest visit to Stobo. James, our Employee of the Decade", is truly held in the highest regard by all our guests and his colleagues - a wonderful man! On your last point, we are mulling over a few ideas to reward our guests for their continued loyalty. With... More 

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