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Iceland Travel - Day Tours

Skutuvogur 13A, Reykjavik 105, Iceland
+354 585 4210
Website
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Ranked #50 of 197 activities in Reykjavik
Type: Tours
Owner description: Iceland Travel is the leading Travel Company, Tour operator and DMC in Iceland. We offer a wide range of high quality services for travelers and... more » Owner description: Iceland Travel is the leading Travel Company, Tour operator and DMC in Iceland. We offer a wide range of high quality services for travelers and travel agents from all over the world. We organize various vacation packages, tours and activities, as well as planning conferences, events and incentive programs. « less
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72 reviews from our community

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Date | Rating
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English first
York, United Kingdom
Contributor
20 reviews 20 reviews
7 attraction reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 6, 2014

We booked a 4 day self-drive tour "Volcanoes, Glaciers and Northern Lights". The pre-tour logistics was fine - we received an e-mail with an itinerary for the trip and the information to get the hire car. On arrival we were able to pick up the car without any problems. We were pleased that we chose a 4x4 Skoda Octavia as... More

Was this review helpful? Yes 2
Iris_Johannesdottir, Sales and Reservations at Iceland Travel - Day Tours, responded to this review

Thank you for your review! We're really happy to hear that you enjoyed your stay in Iceland and we also appreciate you telling us about your travel document hick-up. We welcome every chance to approve our work process and this point gives us a good reason to overview the work we're doing with the travel documents. I will pass this... More

Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 1, 2014

I just got back last Tuesday from my tour of Iceland. It was wonderful! Even though we didn't see the Northern Lights :( and some days the weather didn't cooperate it was still a wonderful trip! Benedict was our tour guide - he was great! And Hermann was our driver - also did a great job!! I've been on many... More

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Gudrun_Helgadottir, Information Systems - Finance at Iceland Travel - Day Tours, responded to this review

Thank you for this fantastic review. We at Iceland Travel strive to offer our guests outstanding service and are very glad to hear from our satisfied costumers. It's great to hear you like our food! Icelandic gastronomy has been developing fast the last couple of years, more and more outstanding restaurants are opening around the country. But we still love... More

East Rockaway, New York
2 reviews
5 of 5 stars Reviewed March 29, 2014

Iceland is such an amazing place to visit. This was a reasonably priced tour with very nice hotel amenities. The support from Iceland Travel was helpful and polite. My wife and I WILL be going back and will use Icelandtravel again for another self-drive tour!

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Hrönn R, Internet Sales Manager at Iceland Travel - Day Tours, responded to this review

Thank you so much for your positive review! We are very happy to hear how much you and your wife enjoyed Iceland and the service of Iceland Travel staff. We look forward to hearing from you again and plan your next Iceland visit! Thank you again and best regards from Iceland! More

Deva
2 reviews
5 of 5 stars Reviewed March 28, 2014

Me and my wife have been in this tour between20 and 26 Mars 2014. It was a fascinating experience combined with the privilege of dicovering new places and people. The wery well organised tour took us into unknokn and strange places; we missed the Northen Lights due to cloudy skyes but the trip was awesome. A tip: when someone calls... More

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Iris_Johannesdottir, Sales and Reservations at Iceland Travel - Day Tours, responded to this review

Thank you for taking the time to write this lovely review! ... We're really happy to hear how content you were with your trip despite the fact that the Northern Lights didn't show. Windy huh? Yeah, we've experienced a few "windy" moments :) As we cannot let the weather decide what we do it's just best to call it all... More

Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
5 attraction reviews
4 of 5 stars Reviewed March 26, 2014 via mobile

First visit to Iceland to catch the northern lights. Booked through the Iceland travel website. . Super easy and efficient. The tour was simply amazing with moonscapes volcanoes and icebergs on a beach! The tour guide benedikt was great! Wonderful insights into icelandic culture, politics and geography! Kudos to our coach driver hermann who negotiated snowy roads, rolling fog with... More

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Gudrun_Helgadottir, Information Systems - Finance at Iceland Travel - Day Tours, responded to this review

Thank you for taking time to write this nice review. It's true that driving in Iceland can be quite tricky and drivers skills are most admirable! We are happy to hear how satisfied you are and that you enjoyed your visit to Iceland. Have a lovely day! More

Toronto, Canada
1 review
5 of 5 stars Reviewed March 20, 2014

Just got back from an amazing week in Iceland organized by Iceland Travel. The experience was everything I wanted and more. We didn't get to see the Aurora but obviously this has nothing to do with the tour, just didn't have the "perfect storm" required. Our guide Yrsa and driver Ragnar made an absolutely wonderful experience for all of us... More

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Management response:

We're so happy to read your reviews and to hear how pleased you were with your stay in Iceland and the tour you experienced with us. It's so true, the Northern Lights come out and play whenever THEY want to, not when we ask them, ..No matter how nicely we ask :) We strive to offer our guests outstanding service... More

Ft. Lauderdale, Florida
Senior Contributor
30 reviews 30 reviews
11 attraction reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 18, 2014

We signed up for a Northern Lights tour through Iceland Travel. They contract out to a large local tour operator - Iceland Excursions. Despite having called to confirm our pick up, they never came to pick us up. Luckily our hotel figured out who to call and had them come and get us and we managed to make the tour... More

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Hrönn R, Internet Sales Manager at Iceland Travel - Day Tours, responded to this review

Thank you for taking time to write the review. We are very sorry to hear how your tour got off to a bad start and will investigate what went wrong. We will also look into your comments regarding the tour. Great to hear how much you enjoyed the guide, and that the northern lights put on a good show for... More

Lakeland, Florida
Contributor
11 reviews 11 reviews
3 attraction reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 3, 2014

We're so glad we chose this company for our trip! We were trying to piece together a trip on our own and were a bit overwhelmed by where to stay, how to get around, what to see,...but Iceland Travel worked out all the details for us and continued helping us out during our trip. The tour we chose is normally... More

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Gudrun_Helgadottir, Information Systems - Finance at Iceland Travel - Day Tours, responded to this review

Thank you so much for this very positive review. We are glad that you chose us as well! It's sad you didn't get the change to see the magical northern lights, that may though just give you the excuse to visit us again! We at Iceland Travel want to provide an excellent and personal service to all our costumers and... More

Hong Kong, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 6, 2014

I made a serious error on my online booking and payment of our family tour (5 seniors about Euro 8, 000) for the tour Volcanoes and Glaciers which might invalidate my trip in iceland this summer. But with the courteous services of Ms. Nadia Rannveig Ásgeirsdóttir of Iceland Travel, I have the problem solved within two days. Iceland Servicing is... More

Was this review helpful? Yes 1
Iris_Johannesdottir, Sales and Reservations at Iceland Travel - Day Tours, responded to this review

Thank your for taking the time to write this nice review about our good colleague Nadia. The team at Iceland Travel consists of very experienced, multi-lingual and well educated people within the industry, and we take pride in the outstanding service you will get from our team. We hope you'll have an amazing vacation in Iceland this summer and will... More

London, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 6, 2014

My family and I purchased a luxury Northern Lights 4 night self drive trip through Iceland Travel. The flights were fine and the standard of accommodation was great. Unfortunately the organisation was poor. We were given very scant confirmation details prior to departure and there was no rep at the airport. All documentation was to be collected from the first... More

Was this review helpful? Yes 3
Hrönn R, Internet Sales Manager at Iceland Travel - Day Tours, responded to this review

Thank you for your email regarding your travels in Iceland. We are very sorry to hear about your troubles and agree that the usual high standards of our services were not met in this instance. We always send our customers an email with information how to prepare for their upcoming Iceland trip and itinerary with information about the services that... More

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