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Address: Skogarhlid 10, Reykjavik 105, Iceland
Phone Number: +354 511-2600
Website
Description: BUSTRAVEL ICELAND is an family owned company, since 1960 on Icelandic...
BUSTRAVEL ICELAND is an family owned company, since 1960 on Icelandic roads. We offer frequent Blue Lagoon transfers and exciting day tours and activities from all hotels and guesthouses in Reykjavik. More Iceland for less money. Call: +354 511-2600 or E-mail: bustravel@bustravel.is
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TripAdvisor Reviewer Highlights

Read all 306 reviews
Visitor rating
  • 203
    Excellent
  • 51
    Very good
  • 14
    Average
  • 18
    Poor
  • 20
    Terrible
Glad We Booked Bustravel

We used this company for trip to and from the Blue Lagoon. Prior to booking, all my email queries got prompt replies from Rut. Online bookings get discount. Pick up at our hotel... read more

5 of 5 starsReviewed May 14, 2015
bowdoin9456
,
CA
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306 Reviews from our TripAdvisor Community

Date | Rating
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English first
CA
Contributor
18 reviews 18 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 14, 2015

We used this company for trip to and from the Blue Lagoon. Prior to booking, all my email queries got prompt replies from Rut. Online bookings get discount. Pick up at our hotel was on time and we were the fist passengers on the bus. Driver proceeded to downtown Reykjavik to pick up another passenger or passengers, waited for about... More 

Was this review helpful? Yes
Grove City, Pennsylvania
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed May 12, 2015

I have only good things to say about Bustravel, the most important being that they are the best value! Seriously, in a country as expensive as Iceland, this is the company to book with. You get additional discounts by booking online ahead of time. We took a shuttle to and from the Blue Lagoon our first day. They were timely... More 

Was this review helpful? Yes
Cinque Terre, Italy
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 4, 2015

Only did one trip with Bustravel - wish we had found them earlier as there trip was by far a better experience than travelling with the bigger (and much more expensive) tour operator. Recommended by our guest-house and we did a half day tour around the Golden Circle - pick up was on time and the driver guide very knowledgeable... More 

Was this review helpful? Yes 2
New York City, New York
2 reviews
1 of 5 stars Reviewed May 3, 2015

I was originally going to book my trip with Reykjavik excursions, but was convinced by tour_is that bus travel is newer, smaller groups, cheaper and no difference than Reykjavik excursions. I booked my trip to go to golden circle afternoon trip, thru trip_is. Bus travel were supposed to pick me up at 12:15, but never did. I was waiting for... More 

Was this review helpful? Yes
Bustravel-Iceland, Manager at Bustravel Iceland, responded to this review

Dear Padma V I would like to offer my sincere apology for our mistake and your terrible experience with our company. You booked your trip through Trip.is, and no problems. However I made a human error and listed the wrong Guesthouse for pickup/dropoff. So we went to a wrong Guesthouse and obviously did not find you there. I am reviewing... More 

1 review
5 of 5 stars Reviewed April 29, 2015

I was very impressed with this company. We booked our airport transfers, blue lagoon transfer and golden circle tour with Bustravel and the buses were always there when they said they would be. I get very stressed when things don't go to plan but Bustravel were reliable and ran like clockwork which was a huge relief. Our tour guide for... More 

Was this review helpful? Yes
Oslo, Norway
Reviewer
5 reviews 5 reviews
3 attraction reviews
1 of 5 stars Reviewed April 28, 2015

Pick up was scheduled for 12:15 but I wasn't picked up until 12:40. While they do say on the website that it can take up to 30 minutes to complete picking up from area hotels I was the only one on the bus and they ultimately transferred me to fly bus that wasn't scheduled to leave until one so I... More 

Was this review helpful? Yes
Montreal, Canada
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 20, 2015

it was the second morning during my stay in iceland.....with my second tour actually being cancelled (*ahem* reykjavik excursions!!!! grrr). it was approx 7:30am then so i figured i'd try to turn things around for the day: inquired at my hotel desk what other tours would be going on, if any, then proceeded to mention the glacier tour i had... More 

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
4 attraction reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 19, 2015

We booked this tour last minute and I'm so glad we did. The afternoon tour is about 1500/2000kr cheaper than any other tour so I was expecting a no frills tour.... How wrong was I! We had the best tour guide- she was excellent a very dry sense of humour so she kept us entertained all the way through. And... More 

Was this review helpful? Yes 3
Belfast, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 7, 2015

The hotel I was staying in recommended this company for a return journey to the Blue Lagoon saying they were the cheapest. I usually review most services I use on holiday but what could go wrong on a straight forward journey to and from one of Iceland's major tourist attractions? Boy was I wrong. First of all, the driver arrived... More 

Was this review helpful? Yes 1
London
Top Contributor
182 reviews 182 reviews
37 attraction reviews
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed April 7, 2015

We carefully selected Bustravel for our dream trip to Iceland based on the tours, packages and value for money that they offer. We communicated via email before booking, after booking whilst still in the UK and when in Iceland - all emails were answered promptly and politely. We couldn't believe how everything ran like a dream. The package we selected... More 

Was this review helpful? Yes 2

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?