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Reykjavik Excursions

BSI Bus Terminal | Vatnsmýrarvegi 10, Reykjavik 101, Iceland
+354 580 5400
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Ranked #106 of 212 Activities in Reykjavik
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Type: Tours
Owner description: Reykjavik Excursions is the leading organizer of coach and bus tours in Iceland. A fully licensed tour operator and travel agent that offers day... more » Owner description: Reykjavik Excursions is the leading organizer of coach and bus tours in Iceland. A fully licensed tour operator and travel agent that offers day trips and guided tours, travelling all over the country since 1968. Our buses offer free wireless internet allowing you to share your experience right away. « less
Useful Information: Activities for older children
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573 reviews from our community

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Bergen, Norway
Senior Contributor
31 reviews 31 reviews
9 attraction reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 27, 2014 NEW

During our 4 day stay in Reykjavik we had 3 trips with Reykjavik Excursions (RE). 1. Our first contact with RE was at Keflavik airport where we bought tickets to Reykjavik town centre. The girl in the ticket booth asked where we were going, but as we thought she meant which bus stop en route we required, replied that we... More

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ReykjavikExcursions, Public Relations Manager at Reykjavik Excursions, responded to this review

Dear traveler, Thank you for sharing your experience with us. I would appreciate if you can send me an e-mail to feedback@re.is and inform me on which day you were on the Golden Circle & Fontana Wellness tour. All the best, Helga Bryndís __________________________________ Helga Bryndís Jónsdóttir Quality, Environmental & Safety Control Reykjavik Excursions More

Durham, United Kingdom
Senior Contributor
25 reviews 25 reviews
5 attraction reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 27, 2014 NEW

I took the Golden Circle tour and also used their bus service to get out to Thorsmork to do some hiking. I was happy with my experience; the Golden Circle sights were fantastic, the bus was comfortable, and the bus tour provided some helpful commentary and gave us a good amount of time at each stop. The free wifi on... More

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ReykjavikExcursions, Public Relations Manager at Reykjavik Excursions, responded to this review

Dear traveler, Thank you for sharing your pleasant experience with us. Happy to read that you had an overall enjoyable stay in Iceland. All the best, Helga Bryndís _________________________________ Helga Bryndís Jónsdóttir Quality, Environmental & Safety Control Reykjavik Excursions More

Michigan
Top Contributor
97 reviews 97 reviews
49 attraction reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed August 23, 2014 NEW

I booked a return trip on Flybus+ shortly before left US. In both ways, the big bus took us between the airport and the BSI terminal in town, and the small bus took us between BSI and our hotel as promised. The morning pickup was on time. All buses have free wi-fi, in contrast to most US hotels and airports... More

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ReykjavikExcursions, Public Relations Manager at Reykjavik Excursions, responded to this review

Dear traveler, Thank you for sharing your Flybus experience with us. Hopefully you had an overall enjoyable stay in Iceland. If you ever return you might be tempted to try out some of our day tours. All the best, Helga Bryndís _________________________________ Helga Bryndís Jónsdóttir Quality, Environmental & Safety Control Reykjavik Excursions More

Toronto, Canada
Senior Contributor
35 reviews 35 reviews
21 attraction reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 21, 2014

I had booked this company prior to reading the reviews as it seemed like the major company doing tours around the country. After reading some of the disappointing reviews, I was a little nervous about what my experience would be like. After booking the flybus, Golden Circle, and Blue Lagoon, I had no issues with the staff or service. Things... More

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ReykjavikExcursions, Public Relations Manager at Reykjavik Excursions, responded to this review

Dear traveler, Thank you for sharing your experience with us. Happy that you enjoyed the tours and our services. All the best, Helga Bryndís _________________________________ Helga Bryndís Jónsdóttir Quality, Environmental & Safety Control Reykjavik Excursions More

virginia
Top Contributor
122 reviews 122 reviews
41 attraction reviews
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed August 21, 2014

We had an early morning arrival into Reykjavik airport and this is the only company that offered an excursion to the Blue Lagoon and transfer into Reykjavik afterwards at this early time. The RE kiosk is located inside the terminal and clearly marked right next to the exit where all of the tour buses are parked for passenger pickup. I... More

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ReykjavikExcursions, Public Relations Manager at Reykjavik Excursions, responded to this review

Dear Kathy, Thank you for sharing your enjoyable experience with us. Please accept our sincere apologies for the driver´s comments. Reykjavik Excursions has very strict rules regarding staff´s training and behaviour and we always take action and investigate each incident (fortunately they are very few per year). I would appreciate if you would send me an e-mail to feedback@re.is and... More

Jyvaskyla, Finland
1 review
2 of 5 stars Reviewed August 21, 2014

We booked Flybus+ online before arriving to Iceland. At the airport everything went okay and we were advised to board to a big bus. When we arrived to BSI terminal there was a lot of confusion which bus we should take. We had to ask many times where we should go, even though we had told our hotel in the... More

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ReykjavikExcursions, Public Relations Manager at Reykjavik Excursions, responded to this review

Dear traveler, Thank you for sharing your experience with us despite not being in favour of our services. I will take this matter up with our drivers supervisor as it seems that they were not acting according to our work procedures. For us it is as important to receive negatif remarks as compliments as otherwise we will not be able... More

Albury, Australia
Senior Contributor
36 reviews 36 reviews
6 attraction reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed August 16, 2014

I paid for a premium Flybus+ service to pick me up from the hotel. They asked me to get ready by 4.30 am for 5 am bus, so I started at 3.00 am. The bus didn't pick us up until 5.15 am and we left only at 5.35 am. So much for the early start. It caused me undue stress... More

Was this review helpful? Yes 2
ReykjavikExcursions, Public Relations Manager at Reykjavik Excursions, responded to this review

Dear traveler, Thank you for sharing your Flybus experience with us depsite not being in favour of our services. I sincerely hope that if you ever return to Iceland that we will provide a better service. Please accept our sincere apologies for the inconvenience. All the best, Helga Bryndís _________________________________ Helga Bryndís Jónsdóttir Quality, Environmental & Safety Control Reykjavik Excursions More

Seattle, Washington
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 12, 2014

We visited Iceland for a couple of days stopover trip en route from Seattle to London as Icelandair let you stay for up to a week and consider this still a stopover (so no extra flight cost). We had booked in advance the Flybus from the airport to the Blue Lagoon (great service and the Blue Lagoon is a lot... More

Was this review helpful? Yes 4
ReykjavikExcursions, Public Relations Manager at Reykjavik Excursions, responded to this review

Dear traveler, Thank you for sharing your experience with us despite not being totally in favour of our services. I assure you that how the driver acted is not according to our work procedures in any way. Please accept our sincere apologies for the inconvenience. I do hope that if you and your family ever return you will try out... More

Victoria, Canada
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 11, 2014

We just had the most amazing holiday in Iceland. We rented a van through Snail-Sigrun and her staff were the ulitmate in good hosts. The entire trip was stress free. Although Iceland is not commercial in any way it is completely set up for camping. Hundreds of campsites, barely any people there. We found if we went to the farmers... More

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ReykjavikExcursions, Public Relations Manager at Reykjavik Excursions, responded to this review

Dear traveler, Thank you for sharing your Iceland experience. Your message has not reached the right company as this site belongs to Reykjavik Excursions. Happy to see that you enjoyed your stay in Iceland. All the best, Helga Bryndís _________________________________ Helga Bryndís Jónsdóttir Quality, Environmental & Safety Control Reykjavik Excursions More

Lexington, Kentucky
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 11, 2014

Took the Blue Lagoon From Reykjavik to Blue Lagoon to KEF Through Reykjavik Excirsions. Pickup from the hotel (then to BSI was quick and efficient. However, the scheduled 14:30 bus to KEF never came (waiting with five others since 14:15). Glad a Grey Line was leaving at 15:00, or we would have missed our 17:00 flights. Not sure how often... More

Was this review helpful? Yes 1
ReykjavikExcursions, Public Relations Manager at Reykjavik Excursions, responded to this review

Dear Heather, Thank you for sharing your experience with us. There was a bus on our behalf on the parking lot (as there was a malfunction in the bus that was supposed to there). The other bus had a different logo on the sides bus there should have been a sign in the window with our logo. Maybe it could... More

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