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Address: Brussels, Belgium
Phone Number: 0032 (0)2/513.77.44
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Recommended
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$34*
and up
3-Hour Brussels Chocolate SightseeingTour
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$45*
and up
Day Trip to Ghent from Brussels

TripAdvisor Reviewer Highlights

Read all 304 reviews
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  • 53
    Excellent
  • 73
    Very good
  • 66
    Average
  • 50
    Poor
  • 62
    Terrible
Mixed experience , but good for those with limited time

I had dropped in to the office of the tour company a day before and found it closed at 3.15 pm though the notice in the window said they are open till four pm. When I asked about... read more

3 of 5 starsReviewed November 6, 2015
RamjiRA
,
London, United Kingdom
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304 Reviews from our TripAdvisor Community

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Colorado
Level Contributor
77 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I took two tours with Brussels City Tours (Ghent/Bruges and Luxembourg), and unless you are pressed for time, I cannot recommend them. On the plus side, all three places are well worth a visit. Ghent and Bruges are absolutely charming, and the drive to Luxembourg is quite lovely. One of the stops on the Luxembourg tours is Bastogne with its... More 

Helpful?
Thank vailkat
Level Contributor
69 reviews
56 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 1 week ago

My girlfriend and I visited Belgium in July. We did the Ghent and Bruges day trip from Brussels. It was a solid tour. We saw the main sights in Ghent and got a very good feel of the city in such a short time. Then we traveled to Bruges, the highlight of course. So much history and such a beautiful... More 

Helpful?
Thank dspanos00
Pittsburgh, Pennsylvania
1 review
4 of 5 stars Reviewed 2 weeks ago

I was skeptical about booking a day tour and not organizing something myself, but I had done a bunch of preparation for the rest of my trip and decided to take a chance letting someone else plan the sightseeing. We arrived at the Brussels City Tours office at 8:45, and left shortly afterward. There were two guides on our trip--one... More 

Helpful?
Thank Benjamin B
Brussels, Belgium
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Jan2016, Brugge-Ghent tour with my noticeably pregnant wife and Brussels city tours. To add a few more insightful comments: 1) We paid 97€ with no tickets or receipts given. 2) The guide spoke 3 languages with terrible accent indeed. 3) There were parts of the Brugge tour that we did not wish to see and we decided to leave the... More 

Helpful?
Thank zoislek
Singapore, null, Singapore
Level Contributor
48 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We took 3 tours with this tour company on 3 consecutive days (Sat-mon). The first was the Antwerp city tour, followed by the day tour to Ghent and Bruges and finally the half day Brussels city tour. We didn't book the Brussels city tour at first because we were sceptical after reading a few negative reviews but after our first... More 

Helpful?
Thank 24davidmartin
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

I have to say I was looking forward to the day trip to Ghent and Bruges, but it really did surpass my expectations! The weather was amazing, which helped a lot, but the guide was very informative, friendly, approachable and gave the group a choice to either follow his walking tour or go around on their own. I think this... More 

Helpful?
Thank Leroy P
Los Angeles, California
1 review
1 of 5 stars Reviewed December 25, 2015

It is not like me to leave a dissatisfied review but this had to be done. I took the Ghent-Bruges Day Tour earlier this week (December 2015) and was horribly disappointed. There were two (2) tour guides (one who spoke French and Spanish and one who (supposedly) spoke English. Not only was the quality of the explanations/history sub-par but at... More 

Helpful?
Thank gc1209
St. Andrews, United Kingdom
Level Contributor
10 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed November 16, 2015

Having read that the attraction had been refurbished a few years ago and that visitor numbers had increased, we were drawn to a visit. The best part is from the outside. The exhibition lacked signage, atmosphere and we found the various exhibitions particularly dull. The ascent to the top floor was fine, but the rest a total disappointment. Coffee on... More 

Helpful?
Thank Lesleybmac
London, United Kingdom
Level Contributor
156 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 107 helpful votes
3 of 5 stars Reviewed November 6, 2015

I had dropped in to the office of the tour company a day before and found it closed at 3.15 pm though the notice in the window said they are open till four pm. When I asked about this the next day I was told they do close at 3 PM itself but had not changed the sign outside !... More 

Helpful?
Thank RamjiRA
London, United Kingdom
Level Contributor
6 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed November 4, 2015

This is our letter to Brussels City Tours from our WW1 tour in September. We have never received a response! Dear Manager, Re: World War 1 tour from Brugge, Sunday 27th September My elderly Dad from New Zealand and I travelled to Belgium, especially to visit his Uncle’s grave at Tyne Cott. I would like to bring to your attention... More 

Helpful?
Thank Caroline73London

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Brussels City Tours and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?