The boat-tour is announces as the 100 highlights of Amsterdam, making it sound much more spectacular than it really is. The ship takes your through the canals in one hour. You get to see the city from the canal which is quite nice.
The tour had some pre-recored explanation on what we were seeing. This was in Dutch, German, English...
We greatly appreciate the time and effort you put into writing this review. The way of which you described our staff treating you leaves us in great disappointment, this is not the way we want our guests to experience their visit. We apologize on behalf of our staff. We will most certainly take your comment seriously and...