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Holland International Canal Cruises

Prins Hendrikkade 33a (opposite Central Station), 1012 TM Amsterdam, The Netherlands (Dam Square)
+31 20217501
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Ranked #87 of 211 Activities in Amsterdam
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Type: Tours
Owner description: There’s nothing like seeing Amsterdam from the water! Canal Company organises distinctive and innovative programmes on and around the Amsterdam... more » Owner description: There’s nothing like seeing Amsterdam from the water! Canal Company organises distinctive and innovative programmes on and around the Amsterdam canals. With a diversity of labels – including Canal Bike, Canal Bus, Canal Hopper, Amsterdam ECO Tours, Holland International Canal Cruises and Gray Line Amsterdam – Canal Company is market leader on the canals. « less
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467 reviews from our community

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Date | Rating
  • Dutch first
  • English first
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English first
London, United Kingdom
2 reviews
2 of 5 stars Reviewed September 19, 2014 NEW

We took the 1 hour boat trip for EUR 15.00 per person and didn't get off to the best start as we had to wait in line for nearly an hour before we could be boarded. Once we were on board the commentary was pre recorded in 3 languages and the content could not have been more dull. Plus by... More

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Singapore
Senior Contributor
36 reviews 36 reviews
21 attraction reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 15, 2014 NEW

You got to queue up early to get good seats by the windows. The 1 hour cruise was interesting in the beginning but quickly became somewhat boring after half an hour because we couldn't hear the pre-recorded audio guide properly due to the sound of the boat's engine. There wasn't any tour guide on board to point us to the... More

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CanalCompany, Junior Online Marketer at Holland International Canal Cruises, responded to this review

Dear CandyXtin, Thank you for your review on Tripadvisor. All feedback is welcome and we appreciate it that you took the time to share your experience on our 100 Highlights Cruise. We are sorry about the noisy engine, this should not be the case and on behalf of Canal Company I want to apologize for it. I will share your... More

Sheffield, England, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 10, 2014

Booked the candle light cruise for me and my husband for last night of our holiday. Advertised as a romantic canal cruise by candle light with cheese and wine. Deeply disappointed when we arrived to a very unorganised staff still setting up the boat, as well as a on board disagreement between two members. We were then advised that this... More

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CanalCompany, Junior Online Marketer at Holland International Canal Cruises, responded to this review

Dear Pudwin, Firstly, thank you very much for taking the time to share your experience. We are very sorry to hear that it didn't meet your expectations. We truly want our customers to enjoy our canal cruise and your negative experience really disappoints us. I would like to ask you if you could email me more details about what happened.... More

Seattle, Washington
Reviewer
5 reviews 5 reviews
3 attraction reviews
5 of 5 stars Reviewed September 9, 2014

The entire experience from start to finish was great. This cruise occurred on our first evening in Amsterdam after flying from the United States. The staff was friendly and courteous and the food was entirely enjoyable. Would gladly go again.

Review collected in partnership with this attraction

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Fresno, California
Top Contributor
96 reviews 96 reviews
51 attraction reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed September 8, 2014

We took the 1 hour canal cruise in Amsterdam and were very pleased with how extensive the cruise took us thru the various canals. The informational narrative is in Dutch, German and English and provided good historic and current information.

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Charlotte, North Carolina
Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed September 7, 2014

I wouldn't suggest a traveler taking this cruise to learn about the city. The tour was over the PA system and was hard to hear especially when people were talking. Other cruise boats offer head sets etc.The boat was was comfortable and clean. We had already did a city tour so this canal tour was to wrap up everything and... More

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CanalCompany, Junior Online Marketer at Holland International Canal Cruises, responded to this review

Dear Kerry, Thank you for your feedback and choosing Holland International Canal Cruises. We are sorry about the waiting time, there have been some peak moments as we are in the high-season. We understand your point about the voucher redemption issue. I will share your feedback with the team. Thank you again. With kind regards, L. Franken More

Belfast, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 attraction reviews
4 of 5 stars Reviewed September 7, 2014

I thoroughly enjoyed this cruise. We used a silver ticket on out Holland Pass for this (can be bought in ticket shops or in your hotel) so it saved us a lot of money! Cruise lasts over an hour so you get your money's worth! I enjoyed seeing Amsterdam from the famous canals. Each cruise has a guide in many... More

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CanalCompany, Junior Online Marketer at Holland International Canal Cruises, responded to this review

Dear Shannon, Thank you for your review! It has been a pleasure to have you on board. It's great to read that you enjoyed seeing Amsterdam from the water, We also believe it's the best way to experience Amsterdam! With kind regards, L. Franken More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 3, 2014 via mobile

I booked the candel light cruise for my boyfriend for his birthday . When I brought the tickets I was told we would have two seats next to each other as it was a romantic cruise . We were also told it would be unlimited cheers and wine . When we arrived we were places next to another couple. I... More

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CanalCompany, Junior Online Marketer at Holland International Canal Cruises, responded to this review

Dear Stephanie, First of all, thank you for your feedback. All feedback is welcome and we are sorry that you didn't enjoy our canal cruise. We understand your point about the seating, we strive to give each group/couple private seating but unfortunately this is not always possible. We are sorry that you were informed incorrectly that you could get unlimited... More

nottingham
Senior Contributor
25 reviews 25 reviews
12 attraction reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 3, 2014

A lovely way to see the City without constantly walking around. The comentry is enough to point out places of interst and explain the history without being annoying. Take a trip once your feet are tired and you feel rested afterwards.

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Elgin, United Kingdom
Senior Contributor
34 reviews 34 reviews
9 attraction reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 3, 2014 via mobile

We booked this before we went on holiday . It was a dinner cruise with wine , beer etc included. Each couple got a table to themselves which was great. The food was lovely although could perhaps have been a bit warmer. Staff were all very friendly and efficient. Only small criticism would be there was a long time between... More

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CanalCompany, Junior Online Marketer at Holland International Canal Cruises, responded to this review

Thank you for your feedback! It was a pleasure to have you on board. Kind regards, L. Franken More

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