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Papillon Service Italy Tours

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Address: via Pacinotti, 80, Livorno, Italy
Website
Description: Papillon Service is a professional passenger transport company based in...
Papillon Service is a professional passenger transport company based in Livorno (Tuscany) that provides the highest standards of luxury, reliability, safety, convenience and personalized service.From simple transfers to full-day tours and shore excursions, Papillon Service guarantees a quality service every time at the most competitive prices.
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TripAdvisor Reviewer Highlights

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  • 126
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    Very good
  • 2
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    Terrible
Made me want to go back to Aix-en-Provence & Cassis

Cecile was our tour guide and she was absolutely incredible! The best tour guide we had during our 3 weeks in Europe. She was very knowledgeable and made sure that we not only saw... read more

5 of 5 starsReviewed July 20, 2015
Christie M
,
Chesterfield, Virginia
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136 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Italian first
  • Any
English first
Chesterfield, Virginia
Level Contributor
3 reviews
5 of 5 stars Reviewed July 20, 2015

Cecile was our tour guide and she was absolutely incredible! The best tour guide we had during our 3 weeks in Europe. She was very knowledgeable and made sure that we not only saw the sights but also that we were taken care of. She ordered our lunch for us (after asking us what we wanted) since we don't speak... More 

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Guayaquil, Ecuador
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 20, 2015

We were greeted by our driver from "Papillon Service" at port. Her name was Nicoletta. She was very helpful and knew exactly what we wanted. She spoke english and spanish. We had asked for a 10 hour journey with a winery visit and a trip to The Mall (Outlet close to Florence) from the port of Livorno and back. We... More 

Was this review helpful? Yes 1
Greater Melbourne, Australia
1 review
5 of 5 stars Reviewed July 18, 2015

We were meeting my mum & niece off the Sea Princess & then doing a tour of Pisa & Florence. Sharon made the planning easy, was obliging & made some good suggestions. Massimo our driver, was wonderful, kind, patient and cheerful. He was conscious of mums limitations & made access easy to all we wanted to do. I would recommend... More 

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Pennsylvania
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 13, 2015

Papillon was waiting for us as we got off of our ship. Lisa was great! She drove very well and made us feel comfortable. She shared information about the area and when. We hit a. Glitch worked to resolve it. My only recommendation has to do with the ship's schedule since we arrived on Sunday it was extra busy on... More 

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Seattle
Level Contributor
22 reviews
common_n_attraction_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed July 11, 2015

This is the first car tour we have booked from a cruise. Papillon made everything very easy. Our driver, Ignazio, was at our ship (Holland America Nieuw Amsterdam) on time and right outside the gangway. He whisked us in a very comfortable car to Siena and San Gimignano (our requested destinations) with great stories of Italy, local facts, comments on... More 

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Diamond Bar, California
Level Contributor
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 30, 2015

We trusted Papillon for all 3 shore excursions while in Italy. Sharon was a gem in all booking aspects, very helpful person. Amalfi/Sorrento driver was Maurizio, arrived early at our meeting location and from the port to the end of the 9 hr day, had interesting commentary. He really looked out for us and felt like a family member. Best... More 

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2 reviews
5 of 5 stars Reviewed June 30, 2015 via mobile

Our driver Simone was punctual well-versed in English and very pleasant. He was more than happy to answer all of our questions the car was clean and comfortable. He drove us from Florence to Pisa and back where he took us to several major museums and drove us around the city until the end of the day I give him... More 

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1 review
5 of 5 stars Reviewed June 20, 2015 via mobile

I would recommend this service for those that our novices in traveling to Europe. Our drivers in Villa Franche (woman), Florence (male - runner), Damian (Rome) and Mauricio (almafi coast) where all exceptional and offered so much knowledge about the various sites! 5 star service! Thank you again and recommend this for families seeking a more intimate setting! Our preteen... More 

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New York, New York, United States
Level Contributor
8 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 14, 2015

Did a last minute switch off the ship's tour (good call!) and discovered Papillon. From the first email exchange with Sharon I knew we were in good hands! Easy meet-up with our guide Gabriel...a very smart, very knowledgable, and much to our delight, very ironic man. A quick stop in Portovenere...a drive to the first of the Cinque Terre villages...then... More 

Was this review helpful? Yes 1
Roseville, MN
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 11, 2015

Had a great tour of Portovenere and villages of Cinque Terre in late May 2015 with Giulia as our guide. She was very knowledgeable, friendly....great driver too (winding, narrow roads). Our contact person, Sharon, was very helpful and friendly also. Would certainly recommend and use Papillon Service again.

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Additional Information about Papillon Service Italy Tours

Address: via Pacinotti, 80, Livorno, Italy
Location: Europe  >  Italy  >  Tuscany  >  Province of Livorno  >  Livorno

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?