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Papillon Service Italy Tours

via Pacinotti, 80, Livorno, Italy
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97%
Ranked #2 of 27 Activities in Livorno
Certificate of Excellence 2014
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Owner description: Papillon Service is a professional passenger transport company based in Livorno (Tuscany) that provides the highest standards of luxury, reliability, safety, convenience and personalized service.From simple transfers to full-day tours and shore excursions, Papillon Service guarantees a quality service every time at the most competitive prices.

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111 reviews from our community

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Date | Rating
  • English first
  • Italian first
  • Any
English first
Hartford, Connecticut
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 21, 2014 NEW

A memorable day! We booked a private tour of Florence rather than using the cruise ship's packages and what a perfect decision that turned out to be. Roberto was waiting for us at the dock with a clean, comfortable car. Felt very pampered as we made our way to the city. Because my husband has some mobility issues, Roberto was... More

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West Palm Beach, Florida
Reviewer
3 reviews 3 reviews
3 attraction reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 18, 2014 NEW

Fabrizio was on time and drove us where we wanted to go. However, he gave very few details about where we were and no info on history. Also, he spoke very softly despite prompts to talk to all 6 people in the van. His answer was that he didn't want to offend the woman sitting next to him by speaking... More

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Winter Park, Florida
Senior Contributor
34 reviews 34 reviews
6 attraction reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 17, 2014 NEW

We booked a day trip shore excursion out of Livorno since we had been to Florence and were interested in villages and the countryside. We booked Chianti's charming villages. Our driver was Simone. He was enjoyable to spend the day with and most importantly was an excellent driver. The countryside was absolutely beautiful and the drive was quite memorable. We... More

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Seattle
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2014 NEW

I had been stationed in the Livorno area in the US Army 50 years ago and wanted to show my family (wife, son, and daughter-in-law) where I had enjoyed two years of my life long ago. We were on a one day stop on a cruise and I chose Papillon because they were based in Livorno and I thought they... More

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Youngstown, Ohio
Reviewer
5 reviews 5 reviews
4 attraction reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 7, 2014

We met our driver Maxmillian and find ourselves in a van that should have been retired years ago. Max was nice enough and very knowledgable but seemed bored with his job. Very monotone and unenthusiastic. There were 4 adults my husband and myself and my mom and dad. My dad is in a wheelchair and Max didn't seem real enthused... More

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Papi90, Responsabile relazioni con la clientela at Papillon Service Italy Tours, responded to this review

We contacted the client twice in writing to get more specifics about their dissatisfaction, with no response. The client's comment about the vehicle and driver "not being so nice" remains yet a mystery to us. The following response is the last email we sent to them, We hope that this information, particularly about where we are not allowed to stop... More

Saint Louis, Missouri
2 reviews
5 of 5 stars Reviewed October 28, 2014

Our group of four booked a private excursion to Florence and San Gimignano through Papillon Service Italy Tours and could not have been happier. Our guide (Sabrina) was very informative and friendly. After touring Florence and seeing the beautiful sites, she whisked us away to a beautiful area in the countryside of San Gimignano for an outstanding lunch at this... More

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Bethesda, Maryland
Reviewer
3 reviews 3 reviews
3 attraction reviews
5 of 5 stars Reviewed October 28, 2014

We booked a private tour of Florence and Pisa. Our tour guide was friendly, knowledgeable and very punctual since we only had a few hours before NCL Epic left for the next port. Matteo made the best use of our time and ensured we saw all of the sights, at a nice lunch and made it back in time to... More

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2 reviews
5 of 5 stars Reviewed October 28, 2014 via mobile

Roberto was the consummate professional. He shared so much history and culture about the region. The highlight of our day and infact, our entire 6 week European journey, was our visit to the most incredible organic working vineyard. We tasted wines and salami and home made bread. Just phenomenal!

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Pacific Coast Australia, Australia
1 review
5 of 5 stars Reviewed October 26, 2014 via mobile

We booked a private Chianti wine tour with Papillon Tours from reviews off T A.We met our Diver Simone as planned he was on time and very informative we stopped at Siena a beautiful little village then we had a wine tour at The Verrazzano Castle that was amazing then Simone took us to a beautiful resturant high in the... More

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1 review
5 of 5 stars Reviewed October 21, 2014

My friend and I had a beautiful day in Cinque Terre thanks to Papillon Service Italy Tours. We were cruising, but our ship did not offer this tour. We arrived in Cinque Terre by ferry, which I felt was superior to taking the train. Thanks so much to our driver Giulia for all of the information on Italy during our... More

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