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Papillon Service Italy Tours

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Address: via Pacinotti, 80, Livorno, Italy
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Description: Papillon Service is a professional passenger transport company based in...
Papillon Service is a professional passenger transport company based in Livorno (Tuscany) that provides the highest standards of luxury, reliability, safety, convenience and personalized service.From simple transfers to full-day tours and shore excursions, Papillon Service guarantees a quality service every time at the most competitive prices.
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TripAdvisor Reviewer Highlights

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  • 138
    Excellent
  • 7
    Very good
  • 2
    Average
  • 2
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  • 0
    Terrible
Would use them again in a heartbeat!

We used Papillon for several tours (Rome, Florence, and Naples) and transfers on our recent trip to Europe. Every driver and guide was excellent! I would highly recommend this... read more

5 of 5 starsReviewed September 2, 2015
Kristen S
,
Mount Laurel, New Jersey
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149 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Italian first
  • Any
English first
Mount Laurel, New Jersey
1 review
5 of 5 stars Reviewed September 2, 2015 NEW

We used Papillon for several tours (Rome, Florence, and Naples) and transfers on our recent trip to Europe. Every driver and guide was excellent! I would highly recommend this company. Believe me, you will not be disappointed!

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Level Contributor
42 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed August 30, 2015 NEW

We took a cruise last summer and it stopped at Livorno. Since we already went to Florence last year, we decided to explore other areas. We decided to go with Papillon Tours. Guilia was our driver and guide. She arrived on time at the dock. She had a van for the 4 of us;it was spacious and clean. Since we... More 

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Boynton Beach, Florida
Level Contributor
6 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 25, 2015

Tour guide and driver were excellent. Went to Portovenere in the AM before the crowds, and then Cinque Terre with a ferry ride from Manarola to Vernazza. Guide was with us entire trip. Extremely interesting with excellent Pizza in Vernazza. Sharon from Papillon is very accommodating, offering suggestions when asked and wonderful to communicate with, both online and on the... More 

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Spokane Valley, Washington
Level Contributor
2 reviews
5 of 5 stars Reviewed August 24, 2015

We would not hesitate to book with Papillon shore excursions again! We were a party of 10 on a Mediterranean cruise on the Emerald Princess. We got back to the USA a week ago. We used Papillon for one day tours in the ports of Genoa (visited Portofino and Santa Margherita with a tour of old part of Genoa), Livorno... More 

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Beaumont, Texas
Level Contributor
16 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 17, 2015

My wife and i just returned from an August 2015 Rome to Barcelona cruise. One of our stops was Livorno, Italy. We wanted to go to Florence & Pisa. With recommendations previously posted on TripAdvisor we selected Papillon Service for an all day tour. Our guide Simone picked us up at the dock in an air conditioned Mercedes. Our first... More 

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Minneapolis, Minnesota
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9 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 17, 2015

We were delighted to be paired with Ignazio and Papillon for 3 days while in Tuscany. Ignazio was a knowledgeable tour guide and driver who spoke English well and made several recommendations for wineries and foodie stops which greatly enhanced our experience in Italy. We will request his and Papillon's services again when in Italy.

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Rochester, NY
Level Contributor
52 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed August 11, 2015

I contacted Papillon to arrange shore excursions from our ship while in Italy and Sharon was quick in responding to all my emails with questions and requests. I never met or spoke to her but her helpful, warm personality came through in her communications. She was so great, we opted to use Papillon for two days—Excursions to Pisa and Florence... More 

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Dubai
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 11, 2015

Ricardo from Papillon took us from the cruise ship at Livorno on a day's tour to Pisa and Florence. I really can't praise him highly enough. I had thought he would just drive us to both places and leave us to find our own way round, but he was the perfect tour guide, always trying to find out what interested... More 

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Hervey Bay, Australia
Level Contributor
30 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed August 10, 2015

Our driver took us to Pisa first then onto Florence. My brother was also in Florence on the same day and our driver went out of his way to get us to the train station so that we could catch up with him prior to his train leaving even walking us to the correct platform to make sure we didn't... More 

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Florida, United States
2 reviews
5 of 5 stars Reviewed August 3, 2015

Would highly recommend this tour and Stefano. We docked in Livorno and had no trouble at all finding our driver who was right on time. We got right on the road to Pisa. Stefano spoke very good English and gave lots of information along the way. Upon arriving in Pisa, it was not crowded and we were able to walk... More 

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?