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Tuscany in Tour by Lost&Found Viaggi

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Santa Maria Novella
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Address: Via G. Garibaldi 6, 50123, Florence, Italy
Phone Number: +39 055 681 0014
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TUSCANY IN TOUR, based in Florence, is a licensed, high quality travel...

TUSCANY IN TOUR, based in Florence, is a licensed, high quality travel agency and tour operator authorized by the Province of Florence, and member of "Lost & Found Travel". Since 2001 we have specialized in offering private, exclusive trips throughout Tuscany to small groups with dedicated air-conditioned sedan or minivan transport – a choice that allows us to personalize your visit and make it truly memorable.We are at your disposal 24/7, eager to take you to your desired destination or to create a customized itinerary. We guarantee you thoughtful, courteous, competent and efficient service at very competitive prices.Our drivers are fluent in English, polite, well-dressed and well-informed, alert to your personal needs, expert in getting you to your destination comfortably and safely while introducing you to friendly Italians and little known hidden treasures - a genuine travel experience not possible with big tour groups.

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TripAdvisor Reviewer Highlights

Read all 161 reviews
Visitor rating
  • 153
  • 5
    Very good
  • 2
  • 0
  • 1
Week in Tuscany

First and foremost, Massimo was fantastic. Picked us up each morning from our villa near San Gimignano and we visited wineries and Tuscan towns. At each stop, guides and tours... read more

5 of 5 starsReviewed 3 weeks ago
Mary C
Chicago, Illinois

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161 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Swedish first
  • Any
English first
Chicago, Illinois
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First and foremost, Massimo was fantastic. Picked us up each morning from our villa near San Gimignano and we visited wineries and Tuscan towns. At each stop, guides and tours were set up and went very smoothly. The company also arranged a wonderful tour for 2 of the Colisseum and surrounding with Valentina. The other good reviews certainly reflect the... More 

Thank Mary C
Level Contributor
7 reviews
4 attraction reviews
5 of 5 stars Reviewed October 26, 2015

We visited Pisa and Florence with Massimo as one of our Cruise stops was in Livorno. Massimo was charming, very professional, friendly and knowledgeable of the area. He adjusted the tour to our interests and preferences, and accommodated the time so we could enter the Accademia Museum to see the David of Michelangelo. Massimo is also an excellent driver and... More 

Thank ahtz1990
Charlotte, North Carolina
Level Contributor
38 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed October 15, 2015

Our primary driver Massimo, was a charm. He was a very good driver and always met us on time. He helped us out in so many ways. We were a group of 8 and everyone thought he was fabulous. We would absolutely use this service again.

Thank BethM1313
Olathe, Kansas
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 6, 2015

I booked a day trip to Cinque Terre and Max confirmed pick up time and date by email. However, when they did not show up, I called and they didn't even have me on the schedule. There was nothing they could do and because of our tight schedule and other bookings, I missed one of the places I really wanted... More 

1 Thank Sharon W
TuscanyInTour, Manager at Tuscany in Tour by Lost&Found Viaggi, responded to this review

Dear Customer I'm so sorry for the inconvenience but as I said to you on the phone, we have never received the reservation form filled out with your info, and so we have never sent a confirmation voucher. How can a tour be confirmed without these two elements? As stated in the form, the tour can be confirmed ONLY if... More 

Fort Lauderdale, Florida
Level Contributor
19 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 24, 2015

With limited time in Italy, we wanted to see some of the Tuscan hillside towns en route from Florence to Rome. We decided on Tuscany in Tour and couldn't have been happier with their service! They communicated efficiently via email before our trip & agreed to our desired itinerary (San Gimignano, Monteriggioni & Siena) at a reasonable price. Massimo was... More 

Thank Aprill W
Level Contributor
36 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed September 23, 2015

We have recently completed an excellent 18 day tour of Northern Italy and the Lakes with Private Tour of Italy, a branch of Lost & Found. From the outset, Max was helpful in suggesting hotels, itineraries and visits with artisan food and wine producers. He suggested not booking private boat tours at the lakes, excepting a lovely 2 hour sunset... More 

Thank FluffyBoy66
Level Contributor
63 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed September 17, 2015

I highly recommend this company (also known as Private Tour of Italy) and everyone that works with it. I contacted four or five different companies to inquire about planning several days of touring before and after our Mediterranean Cruise. Of all the companies I contacted, this one was the most professional and organized. Max emailed a detailed daily itinerary for... More 

Thank susanwithagoodbook
Orefield, Pennsylvania
Level Contributor
63 reviews
39 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed August 26, 2015

We had numerous emails over many months to confirm the details of a private tour to be organized by Max and his company. I was very specific because the cruise stop in Livorno allowed only limited time to achieve the heavy list of must-sees and must-dos. I had arranged that Skip-the-Line tickets be available for both the Accademia and Uffizi... More 

Thank 6211GardenTraveler
bronxville ny
Level Contributor
7 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 23, 2015

Massimo was great company and very talented! My wife and I toured all day with him through the beautiful wine country of Chianti. Our first stop, San Gimignano coincided with a market day and the main central square was occupied with vendor booths, which did provide some opportunity to pickup a few nice items. Walking past- I was drawn into... More 

Thank eyeman1
Hong Kong, China
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 22, 2015

My friend and I had an amazing tour with Massimo. We spent the day touring Tuscany with him. He is a wonderful person with lots of interesting facts and is very warm and friendly. I highly recommend this tour as you can visit as your own pace and it's wonderful to have a guide to show you. The best part... More 

Thank shelly s

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?

Staying in Santa Maria Novella

Neighborhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
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