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SAT Group Tours

73 Corso Umberto, 98039 Taormina, Sicily, Italy
+39 0942 24653
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Ranked #19 of 33 Activities in Taormina
Certificate of Excellence 2014
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Type: Tours
Owner description: Sat Group is the only one in Sicily acting as transportation company, as well as Destination Management Company and travel agency IATA member,... more » Owner description: Sat Group is the only one in Sicily acting as transportation company, as well as Destination Management Company and travel agency IATA member, specialized in supporting the incoming tourist flow. With over 30000 passengers per year, Sat Group offers the most important multilingual excursions program towards the major Sicilian destinations with guaranteed departure from Taormina area. The excursion's quality is guaranteed by the use of a team of tour leaders and local guides directly trained by the company for every single site. « less
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155 reviews from our community

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Date | Rating
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English first
Arlington Heights, Illinois, USA
Reviewer
5 reviews 5 reviews
3 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 30, 2014 NEW

While visiting Sicily and Taormina, we took the most amazing tour to Piazza Armarina. This ancient villa, the home of a Roman senator, was engulfed in mud and preserved over the centuries. When discovered it revealed art and history that defined the period. We took an SAT tour to the site and were given a wonderful oral history and guided... More

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South Australia, Australia
Top Contributor
80 reviews 80 reviews
17 attraction reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 29, 2014 NEW

We do not normally go on organised tours, preferring to do things ourselves, however after we reviewed several posts on visiting Etna we decided to take the SAT tour to Etna. We departed on time at 8.30 from the Taormina depot. Along the way we stopped at several hotels to pick up other passengers. This meant that some of the... More

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Oriental, NC
Contributor
17 reviews 17 reviews
8 attraction reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed September 24, 2014

We booked tour to Valley of the temples. Bus was jammed and air conditioning poor. One rest stop with toilets too filthy to use. Guide doing four languages so descriptions were late or early and did little to enhance experience. Guide at valley was small woman with no flag or umbrella so we spent most of our time trying to... More

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Freetraveller39, Direttore generale at SAT Group Tours, responded to this review

Dear Customer, it is always necessary for our company to analyse all feedbacks and do autocriticism. Every day we try to give our best but sometimes it is possible that some factors such as confusion, traffic or heat become negative aspects that influence the judgement. We would like to go through all the different issues you have pointed out, since... More

Ashtead, United Kingdom
Contributor
11 reviews 11 reviews
6 attraction reviews
4 of 5 stars Reviewed September 16, 2014

We took two day trips with SAT - Alcantara Gorge & Etna, and Lipari & Vulcano - two of the Aeolian islands. We enjoyed both tours. Starting early at Taormina on both days, we first took the bus to Alcantara Gorge. The entry is a small cost on top but our guide took us around the area to see the... More

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London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 10, 2014

Being from Sicily I would like to think that I know the island pretty well. This year I had a group of friends (Australians, Austrians, Italians, Mexican, Germans so quite a mixed bunch) who joined me during my summer holiday. Since they only had little time to explore the area, I decided to take them to the Eolian Islands; a... More

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London, United Kingdom
Contributor
14 reviews 14 reviews
3 attraction reviews
1 of 5 stars Reviewed August 30, 2014 via mobile

Overpriced: 87€ to be driven from Taormina to the mount Etna, go on a jeep and stop 3 times at similar places, apart from seeing some black hard lava and having a sunset at the end, you wont see the inside of the crater of the volcano as we were told. Also overcrowded, 5 jeep with 25 people in each... More

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Freetraveller39, Responsabile relazioni con la clientela at SAT Group Tours, responded to this review

Dear Customer, your review seems to us a bit unfair beside offensive. It is in fact unfair to use such expressions describing a tour that has been, and still is considered, a milestone in the incoming tourism. A few weeks ago you would have seen the most incredible explosions and red lava flowing down like a river in front of... More

London
Contributor
17 reviews 17 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 24, 2014 via mobile

We booked the trip via our hotel,the pickup should have been at 9am from the cable car station...they arrived at 9:30...no apology from the grumpy rep...it was nearly two hours to the outlet centre. The Centre was very good with lots of named brands at reduced price...the tour guide provided a 10% discount card for some shops but this did... More

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Freetraveller39, Direttore generale at SAT Group Tours, responded to this review

Dear Mr Paxton, with regret we read that your experience during the shopping tour to the Sicilia Outlet Village with our company has not been completely satisfactory. We are glad to have the chance to go through the different issues of your review in order to better clarify. We have checked with all our staff in order to analyse your... More

Madrid, Spain
Top Contributor
171 reviews 171 reviews
43 attraction reviews
146 helpful votes 146 helpful votes
3 of 5 stars Reviewed August 6, 2014

I went on the Panarea/Stromboli tour with SAT from Taormina. 90 euros will get you bus to Milazzo, the ferry to both islands, plus a couple of small detours around some points of interest, commentary during the trip, dinner (simple but filling pasta, water, wine and bread) and also cruising around the base of Stromboli in the evening to see... More

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Freetraveller39, Direttore generale at SAT Group Tours, responded to this review

Dear Nomapnowo, we wish to profusely thank you for having written your feedback on the excursion to Panarea & Stromboli. In your long and detailed review all aspects are positive a part the eccess of crowd that you have found at the islands and that is probably the reason of your low rate. We are sorry for that! Unfortunately crowds... More

Aberdeen, UK
Top Contributor
181 reviews 181 reviews
92 attraction reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed August 2, 2014

We organised 2 trips with SAT, 1 prior to leaving the UK via online booking, and 1 when we were in Taormina. Both times the booking was straightforward. Buses leave from the main bus station in Taormina and are large buses with usually around 20-30 people on the tour. However, there are usually several nationalities on board so passengers tend... More

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Freetraveller39, Direttore generale at SAT Group Tours, responded to this review

Dear Jo_Aberde, we would like to thank you very much for your precious review regarding the tour to Agrigento and Piazza Armerina you have done with SAT Group. With great satisfaction we read your feedback with all useful information for other potential customers. Regarding the tour, we are proud to affirm that our company represents the ideal way to visit... More

Fareham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 29, 2014

Went on the Etna sunset trip while the volcano was rather active. After parking the jeeps near the observatory the Alpine guides led us on a 1 mile trek to the lava flow. We were allowed to stand within 10-15 metres of the flow, just an amazing site. Evening ended with a nice Meal at a local restaurant. Our American... More

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Freetraveller39, Direttore generale at SAT Group Tours, responded to this review

Dear Josem_CFC, you have been very lucky!! First; you have seen the eruption! Second; you have walked so close to the lava flow. This is a very rare occasion and it happens once in a lifetime! Thank you for reporting this incredible experience to other travellers. We send you our best regards from Taormina. General Mangager More

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