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SAT Group Tours

Address: 73 Corso Umberto, 98039 Taormina, Sicily, Italy
Phone Number: +39 0942 24653
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$25*
and up
80%
Ranked #21 of 36 Activities in Taormina
Certificate of Excellence 2014
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Attraction details
Owner description: Sat Group is the only one in Sicily acting as transportation company, as well as Destination Management Company and travel agency IATA member, specialized in supporting the incoming tourist flow. With over 30000 passengers per year, Sat Group offers the most important multilingual excursions program towards the major Sicilian destinations with guaranteed departure from Taormina area. The excursion's quality is guaranteed by the use of a team of tour leaders and local guides directly trained by the company for every single site.
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159 reviews from our community

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Date | Rating
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English first
Lancashire
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 22, 2014 NEW via mobile

paid 45 euros for this tour, total rip off. 8 hour round trip which consisted of picking up other passengers, that was fine, stopped twice on the way up just to get us to spend money. The Alcantara was a big disappointment and one to miss. All the passengers spoke English but our guide insisted on mostly Italian and when... More

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Virginia Italy
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 21, 2014

The big red HOP ON/ HOP OFF bus service is GREAT! There's not much else you can ask for - from this traveller’s point of view! I’ve been visiting Taormina area for years and now I finally have the perfect way to see the whole area, more efficiently and economically! Sure, I “could” walk to cute Castelmola (that’s UP the... More

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Mawsley
Contributor
17 reviews 17 reviews
9 attraction reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 6, 2014

We did two tours with this outfit. One was to Agrigento and the other to Syracuse. One both trips we had a guide provided by SAT and in Syracuse we had an additional local guide. The first thing to say is that tours by this company are, in our opinion, very expensive and we heard several people grumble about the... More

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Freetraveller39, Direttore generale at SAT Group Tours, responded to this review

Dear customer, in response to this review we are glad to have the opportunity to state that our SAT Group is the pioneer one in the field of tourism in Sicily, especially in the organization of group tours. The price of each tour has been carefully studied and corresponds perfectly to market prices, since all agencies of Taormina and surroundings... More

Lausanne, Switzerland
Senior Reviewer
7 reviews 7 reviews
6 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 1, 2014

This travel agency is the best in Sicily and in the world you can do everything you want with them all excursions that we did with them was so interesting, with very very confortable buses (even double deck) very good guide, time to make photos and see some thing free time to eat and drink it was so nice to... More

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Freetraveller39, Responsabile relazioni con la clientela at SAT Group Tours, responded to this review

Dear Pierre611, we perfectly remember you! You gave us the best pictures of all destinations you have visited. We will never forget your humanity and sympathy! All the very best to you and your beautiful family from all of us! Guest Relation Manager More

Arlington Heights, Illinois, USA
Reviewer
5 reviews 5 reviews
3 attraction reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 30, 2014

While visiting Sicily and Taormina, we took the most amazing tour to Piazza Armarina. This ancient villa, the home of a Roman senator, was engulfed in mud and preserved over the centuries. When discovered it revealed art and history that defined the period. We took an SAT tour to the site and were given a wonderful oral history and guided... More

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Freetraveller39, Responsabile relazioni con la clientela at SAT Group Tours, responded to this review

Dear Customer, it is really a great satisfaction and an incredible reward to read your appreciation towards the service our company has provided. That's the best advertising for our company and our tourist destinations! Besides that, we wish to thank you for rewarding our staff who believe so much in this job and put all their passion in it. Hoping... More

South Australia, Australia
Top Contributor
102 reviews 102 reviews
24 attraction reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed September 29, 2014

We do not normally go on organised tours, preferring to do things ourselves, however after we reviewed several posts on visiting Etna we decided to take the SAT tour to Etna. We departed on time at 8.30 from the Taormina depot. Along the way we stopped at several hotels to pick up other passengers. This meant that some of the... More

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Freetraveller39, Responsabile relazioni con la clientela at SAT Group Tours, responded to this review

Dear Customer, your review really rewards our constant effort in doing our job as best as we can. It was in fact a real pleasure to receiving your feedback on the excursion to Mount Etna you have done with SAT Group. You give a precise description of everything which is very helpful for those ones who are planning to visit... More

Oriental, NC
Contributor
16 reviews 16 reviews
8 attraction reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed September 24, 2014

We booked tour to Valley of the temples. Bus was jammed and air conditioning poor. One rest stop with toilets too filthy to use. Guide doing four languages so descriptions were late or early and did little to enhance experience. Guide at valley was small woman with no flag or umbrella so we spent most of our time trying to... More

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Freetraveller39, Direttore generale at SAT Group Tours, responded to this review

Dear Customer, it is always necessary for our company to analyse all feedbacks and do autocriticism. Every day we try to give our best but sometimes it is possible that some factors such as confusion, traffic or heat become negative aspects that influence the judgement. We would like to go through all the different issues you have pointed out, since... More

Ashtead, United Kingdom
Contributor
18 reviews 18 reviews
11 attraction reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 16, 2014

We took two day trips with SAT - Alcantara Gorge & Etna, and Lipari & Vulcano - two of the Aeolian islands. We enjoyed both tours. Starting early at Taormina on both days, we first took the bus to Alcantara Gorge. The entry is a small cost on top but our guide took us around the area to see the... More

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Freetraveller39, Responsabile relazioni con la clientela at SAT Group Tours, responded to this review

Dear Customer, we would like to thank you for having written such a detailed review full of important tips that can be useful for some other travellers and potential customers looking for information about Sicily’s destinations and Sicilian operators. All schedules of our tours have been planned and tested through the years keeping in mind several factors related to timing,... More

London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 10, 2014

Being from Sicily I would like to think that I know the island pretty well. This year I had a group of friends (Australians, Austrians, Italians, Mexican, Germans so quite a mixed bunch) who joined me during my summer holiday. Since they only had little time to explore the area, I decided to take them to the Eolian Islands; a... More

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Freetraveller39, Responsabile relazioni con la clientela at SAT Group Tours, responded to this review

Dear Customer, it is really a great satisfaction to read your enthusiasm towards our organization. Our company has a long history in tourism and during all these years we have tried very hard to improve the services related to the Incoming Department which involves excursions and tours. We have studied every single detail of each tour in order to give... More

London, United Kingdom
Contributor
14 reviews 14 reviews
3 attraction reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 30, 2014 via mobile

Overpriced: 87€ to be driven from Taormina to the mount Etna, go on a jeep and stop 3 times at similar places, apart from seeing some black hard lava and having a sunset at the end, you wont see the inside of the crater of the volcano as we were told. Also overcrowded, 5 jeep with 25 people in each... More

Was this review helpful? Yes 1
Freetraveller39, Responsabile relazioni con la clientela at SAT Group Tours, responded to this review

Dear Customer, your review seems to us a bit unfair beside offensive. It is in fact unfair to use such expressions describing a tour that has been, and still is considered, a milestone in the incoming tourism. A few weeks ago you would have seen the most incredible explosions and red lava flowing down like a river in front of... More

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