This has got to be the worse tour ever. The amount of time spend in Pompeii was about an hour and a half with 20 minutes on our own before the bus came to pick you up. We had to wait an hour in Naples to wait for people just coming off the Capri Tour. There was confusion there as... More

Book through viator website for this tour, which was run through Carrani tour group in Rome. Overall, this was an average tour at best. Some aspects were nice and helpful..others were a waste of time. Summary as follows: Organization: Overall, organization of the tour leaders while on the tour was shoty. We spent a lot of time sitting around waiting... More

After a very confusing pick-up at our hotel, we finally left for our day trip to Florence. Yes, the weather was terrible--pouring rain---but the tour was even worse. We were forced to stop at a marketplace coming and going. The tour escort offered absolutely no value to the tour and then asked for tips. The lunch was terrible---no exuse for... More

I booked through Viator.com to get the 2-Day Italy Trip: Naples, Pompeii, Sorrento and Capri, starting and returning to Rome. Had things gone slightly differently, this would have been a one star review. Here's why, and what to watch out for: 1) This tour was advertised on Viator and in my confirmation email with the 2nd day being Sorrento, Capri,... More

Our tour was supposed to start at 7.30am, but we we left at our hotel until 7.45am when we enquired with our hotel staff if the taxi outside was for us, they called Carrani Tours and were told they would call the hotel back. The driver came inside and we were told by the hotel staff that the taxi was... More

Last week I had the unfortunate experience of being on two tours with your company. The first was a "4 hour tour" of the Vatican. I put 4 hours in quotes because it was a whopping 90 minutes long. The fact that it was only 90 minutes isn't even the worst part of the experience. I spoke to a representative... More

We bought this tour, last minute, because many posts suggested a tour to avoid the lines. When we went to meet them at the Vatican we had to wait 40 minutes because someone missed the bus. They told us we had to wait. When we got to the museum there was no line. Our tour guide spoke English, however with... More

This "tour" is a shambles! It is advertised as a three day tour - Naples Pompeii and Capri. We got picked up at about 7. 15 and taken to a meeting point somewhere where were informed we had to get on our tour bus - no one seemed to know which bus was which and with some trepidation we got... More

After reading the negative reviews of Carrani and compairing them to the equally negative reviews of the other tour companies, we booked Carrani with a certain trepadation. The hotel brouchure indicated a 6:30 AM pickup, but on the phone they set it for 7:00 - 7:15. A small van arrived on time to take us to the office where we... More