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Rome-Airport.net Tours

Concordia 40, 00183 Rome, Italy
3401962556
Website
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Ranked #298 of 767 Activities in Rome
Certificate of Excellence 2014
Type: Tours
Owner description: Rome's No 1 Airport Transfer Service. Civitavecchia Port transfer. Need a private Rome airport transfer? Book an arrival transfer in Rome and you will... more » Owner description: Rome's No 1 Airport Transfer Service. Civitavecchia Port transfer. Need a private Rome airport transfer? Book an arrival transfer in Rome and you will be met and transferred conveniently to your hotel in the center of town.Intelligent Flight Monitoring. « less
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39 reviews from our community

Visitor rating
    32
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    5
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Kentucky
Contributor
16 reviews 16 reviews
8 attraction reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 27, 2014

We were traveling from Firenze to Civitavecchia to begin a cruise. We really wanted to visit the Colosseum while passing through Rome. Many people we contacted told us there would not be time to see the Colosseum and make it to the ship on time. Alexandro met us at the train Station and took us directly to the Colosseum. We... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 23, 2014

My wife and I booked this service after reviewing the many positive reviews on trip advisor. The online advertisement showed a photo of a Mercedes along with the transfer from Civitavecchia to Rome with a private 2 hour tour of Rome. The driver Enzio arrived at the designated point and was very polite. When we arrived at the car, I... More

Was this review helpful? Yes 1
maucast, Direttore generale at Rome-Airport.net Tours, responded to this review

Good Morning Mr Bob, I am very sorry for your comment, we discussed a lot about the issue, and I believed to have you explained YOUR MISTAKE. Read this comment is shocking for me. We sell two types of car transfers: standard car, and Mercedes Benz. You've booked the standard, this means that you could choose the Mercedes (although at... More

Bolton, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 18, 2014

We used this company for the transfer from the airport to the hotel, the hotel to the port for our cruise and then from the port of our cruise to the airport. This company was excellent they were punctual and on time for all 3 services. The drivers were very friendly. Would definitely use the service again!!!

Was this review helpful? Yes 2
Stokesley, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 4, 2014

We booked a New Mercedes E Class (for 60 EU) for our transfer from Rome airport to our hotel via email, some weeks before our arrival and received confirmation email (which we printed and brought with us). Upon our arrival it was very difficult to see our driver displaying our name and after several walks around we finally located our... More

Was this review helpful? Yes 2
maucast, Direttore at Rome-Airport.net Tours, responded to this review

Hello unfortunately you're out with a considerable delay, for this reason, your driver is due to leave. Please note, we have not applied an extra or penalty for the long wait. When you arrived at the Meeting Point in order to avoid a further waiting we sent you the first available driver. Unfortunately we did not have free Mercedes-Benz E... More

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed August 30, 2014

I booked a transfer from FCO to Hotel Cavalieri and found the experience to be excellent. I was greeted at the airport terminal as promised. The car (Mercedes E-Class) was clean and and driver was friendly. Perhaps, the best part of the experience came after the ride. Upon arrival at the hotel, I made the mistake of forgetting my iPhone... More

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Sydney
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 25, 2014 via mobile

I booked a transfer from the cruise terminal at Civitavecchia to Rome Airport 4 weeks ahead of time. The day before I confirmed it by email and received a reply that the booking was re confirmed. The driver did not show up. I phoned their office and the person I spoke to said he would check what was happening and... More

Was this review helpful? Yes 1
rome-airport, Direttore at Rome-Airport.net Tours, responded to this review

Hello first of all I am very sorry for the inconvenience. Negative comments about us are rare, but even the best make mistakes, obviously. As I explained to you by email, you've been very unlucky. the driver arrived exactly under the ship showing a sign with your name, someone Introduced himself with your same lastname, and the driver took him.... More

Naples, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2014

Have been very helpful and responsive from booking time to the time of service. Driver met us by the gangway in Civitavecchia even a little earlier. A bright spot in usually shady and overpriced Italian transfer services.

Was this review helpful? Yes 1
San Diego, CA
Senior Contributor
28 reviews 28 reviews
5 attraction reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed July 17, 2014

Booked a round trip transfer to/from Fiumicino and had no issues. Upon arrival at Fiumicino the driver was right by the exit holding a sign with my name, as promised. That was a relief, as a friend had signed up with another shuttle service a week earlier and that driver was nowhere to be seen so she ended up taking... More

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YOWIE BAY
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 16, 2014

This company is fantastic! We booked them to transport 8 of us to the port for our celebrity cruise and back to Rome. They were prompt, friendly and baggage was no problem with 8 people. We then contacted them late to transport us to downtown Rome for an afternoon sightseeing from our airport accommodation. I can not speak highly enough... More

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Southaven, Mississippi
Senior Reviewer
6 reviews 6 reviews
3 attraction reviews
4 of 5 stars Reviewed July 8, 2014

We took their Rome to Florence and Pisa day tour. The driver Ezio was very friendly and conversant in English which was a big plus for us. However, the van that he was driving was clean but did not have a great air conditioning system. Ezio also helped us reserve our Uffizi gallery tickets over phone on the same day... More

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