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Vastours Rome - Day Tours

V. Piemonte, 34, 00187 Rome, Italy
(+39)06.48.14.309
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Ranked #641 of 746 Activities in Rome
Type: Tours
Most recent review
- Mar 18, 2014
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103 reviews from our community

Visitor rating
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    6
    6
    13
    74
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Los Angeles, California
Contributor
12 reviews 12 reviews
3 attraction reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 18, 2014 via mobile

Went on Vatican Tour with them, the guide goes a little too fast and skips a couple of things that looked interesting, saying " we don't go that way." During the tour the guide told us we were going to the restaurant. When we thought our tour was over the bus driver said we were to stay for lunch. We... More

Was this review helpful? Yes 2
Pretoria, South Africa
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 5, 2014

I booked 4 tours with this tour company. One being Rome by night. The tour starts at 8pm, it's suppose to be a 4 hour tour including 1 hour 30 minites of dinner but the guide must have been in a rush because the express tour was complete at 21h15, instead of 22h30. Then to top it off, ending as... More

Was this review helpful? Yes 2
Valencia
Contributor
15 reviews 15 reviews
5 attraction reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 25, 2014

Truly wish my travel agent had read these reviews....:( our small group, skip the line, Vatican tour was less than memorable ( other than the frustration) . Combined us with other languages - so guide was repeating things over and over in different languages. Was most comfortable with French ( we speak English) so we were an afterthought....minimal explanation was... More

Was this review helpful? Yes 2
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 19, 2014

Please stay away if you don't want to be ripped off. They still own me my money I paid for a trip last year in July and which never happened. They did all their tricks not to refund me my money. They should rename to "Cheat-tours"...

Was this review helpful? Yes 1
Kochi, India
Reviewer
3 reviews 3 reviews
3 attraction reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 22, 2014

We booked the Colosseum Tour for afternoon of 2nd Jan 2014 with VasTours. The Guide was very rude. She would walkaway from the group at a drop of a hat & never bothered to check to see if the Sr.Citizens in our group were able to keep up. We were not given any audio devices & since we were a... More

Was this review helpful? Yes 2
New Delhi, India
Senior Contributor
25 reviews 25 reviews
12 attraction reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed January 4, 2014

I had booked the Papal Audience with Vastours for July 2013 for our friends, a family of four. Booking was done online on Vastours website two months in advance and payment of 140 Euros was made using credit card, which was acknowledged through email by them. One week before the date of tour i called and cross checked and was... More

Was this review helpful? Yes 2
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 11, 2013 via mobile

We booked s papal audience tour in August. Not only they cancelled it without letting us know but also dif not refund us £130 they charged. We sent around 20 emails and made number of phone calls but all we got back were countless ridiculous excuses not to pay back. In my next review I will hivr more details and... More

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Fayetteville, New York
Senior Reviewer
9 reviews 9 reviews
4 attraction reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 11, 2013

I have to pick this terrible option because this is the lowest rate you can give. If I could rate them in the negative I would. They were late picking up us for each of our prepaid tours. For our all day tour to the Vatican, on our last day, this agency failed to make the reservation successfully with the... More

Was this review helpful? Yes 1
Chicago, Illinois
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 2, 2013

However, Antonio from the Vatican tour needs to be thanked. He was an amazing tour guide and I'm very sorry that he has to work for such a horrible company. The Rome tour guide barely spoke English. Maybe because he was speaking French, Spanish and German. By the time you figured out what he said you had already moved past... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 26, 2013 via mobile

This tour did not meet our expectations. The guide was more interested in making jokes than informing us of the sights. At the Trevi Fountain when I asked him a question, he was rude and demeaning. He kept us at the Trevi fountain much longer than he had told us. We took several tours while in Rome with other companies... More

Was this review helpful? Yes 1

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