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Address: Rome, Italy
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TripAdvisor Reviewer Highlights

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    Excellent
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  • 25
    Terrible
Skip the Eurail Pass; Rail travel in Europe hit or miss now

We spent nearly $2000 for Eurail passes and reservation fees for a family of 4 (plus one "free" child under 12 so 5 people total but only 4 we had to pay for) for "5" days of... read more

3 of 5 starsReviewed July 10, 2015
familywith3boys
,
Chicago
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123 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Italian first
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  • Spanish first
  • Any
English first
Chicago
Level Contributor
67 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed July 10, 2015

We spent nearly $2000 for Eurail passes and reservation fees for a family of 4 (plus one "free" child under 12 so 5 people total but only 4 we had to pay for) for "5" days of travel between France/Italy/Austria/added a 4th country never went to because no pass for just "3 countries". Any of the desirable trains (like high... More 

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Chicago, Illinois
Level Contributor
68 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 58 helpful votes
1 of 5 stars Reviewed August 26, 2014

First thing, just upgrade to first class, otherwise you are treated like cattle, in uncomfortable and inhospitable cars. Next, we took a train from Rome to Salerno & Salerno to Rome (amalfi coast day trip), the train coming back from Salerno into Roma Termini was 2 hours late. 1 hour because of 'traffic', and another because the conductors and operators... More 

Was this review helpful? Yes 2
Melbourne, Australia
Level Contributor
13 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 30, 2014

This was our first time travelling by train thru Europe by ourselves and we a little nervous. We caught the train in Ashford and were met by their rep and guided to our seat ( excellent service). We travelled first class as there wasn't much of a difference in price and we highly delighted by the service. The train was... More 

Was this review helpful? Yes 2
miami
Level Contributor
111 reviews
55 attraction reviews
common_n_attraction_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed June 25, 2014

We took two trains - one from Florence to Rome and another to Naples. Both times traveled business class which was definitely worth it. Fare was inexpensive, trains were on-time, clean and getting to and from train stations was easy. Definitely recommend.

Was this review helpful? Yes 3
Chicago
Level Contributor
228 reviews
97 attraction reviews
common_n_attraction_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed June 12, 2014

On our trip, we did a few different tren italia routes with varying results. The first was Rome to Pisa. This one was quite nice. It was air conditioned with a bathroom and nice seats with a tray table in front. This is highly recommended, even in second class. Do make sure you board in the right carriage (carrozza) so... More 

Was this review helpful? Yes 1
Brasilia, DF
Level Contributor
100 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 83 helpful votes
1 of 5 stars Reviewed April 23, 2014

The worst service I have already seen in my life. I wanted to rebook a trip and: 1) by the site, I couldn`t (an error ocurred); 2) by the phone, an eletronic message said they would call me back and never called; 3) so, I had to go personally, get a cue and, finally, the girl asked me to go... More 

Was this review helpful? Yes 3
Jersey City, New Jersey
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed April 13, 2014

I have been traveling by rail in Europe for many years. The thrill is officially gone. I took a TAV from Milano to Roma and it was really awful. The seats are far worse than airline coach seats -- I did not think that was even possible. The whole interior looked like an airline tube. The overhead storage bin was... More 

Was this review helpful? Yes 3
Sharjah, United Arab Emirates
Level Contributor
65 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed March 22, 2014

I traveled on the Frecciarosa train from Rome to Milan and return- economy class. The journey was very comfortable. The seats are good, clean and spacious. The in-train cafe offers good selection of food but is a little pricey. Our train was stuck at a spot for more than an hour. Thats when the staff came about serving everyone drinks... More 

Was this review helpful? Yes 1
Scotland, United Kingdom
Level Contributor
65 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed December 3, 2013

Travelled first class again with this company and was as impressed this time. We travelled with Eurostar in July and the train was delayed and as compensation we where given a FREE return London - Paris learn a lesson British rail companies and you may get better passenger feedback. The staff are first class and what really impressed us was... More 

Was this review helpful? Yes 1
Scotland, United Kingdom
Level Contributor
65 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed July 30, 2013

We travelled on Eurostar from London to Paris and we were delayed for approx.3hrs 30 mns.this was due to an overhead power fault. I have got thank the Train Manager and her staff for there professional approach to there duties. They were put under heavy pressure from certain members of the travelling public but they took it in there stride... More 

Was this review helpful? Yes 2

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Additional Information about Treni Eurostar Italia

Address: Rome, Italy
Location: Europe  >  Italy  >  Lazio  >  Rome

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?