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Address: Rome, Italy

TripAdvisor Reviewer Highlights

Read all 112 reviews
Visitor rating
  • 33
    Excellent
  • 32
    Very good
  • 13
    Average
  • 10
    Poor
  • 24
    Terrible
On time, clean inexpensive way to travel Italy

We took two trains - one from Florence to Rome and another to Naples. Both times traveled business class which was definitely worth it. Fare was inexpensive, trains were... read more

4 of 5 starsReviewed June 25, 2014
cbarney2003
,
miami
Rome Card|Includes discounted entry to more than 30 attractions
Borghese Gallery
Borghese Gallery
Palatine Hill
Palatine Hill
Capitoline Hill
Capitoline Hill
Castel Sant'Angelo
Castel Sant'Angelo
Buy a Pass
$109*
and up
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112 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Chicago, Illinois
Top Contributor
66 reviews 66 reviews
24 attraction reviews
53 helpful votes 53 helpful votes
1 of 5 stars Reviewed August 26, 2014

First thing, just upgrade to first class, otherwise you are treated like cattle, in uncomfortable and inhospitable cars. Next, we took a train from Rome to Salerno & Salerno to Rome (amalfi coast day trip), the train coming back from Salerno into Roma Termini was 2 hours late. 1 hour because of 'traffic', and another because the conductors and operators... More 

Was this review helpful? Yes
Melbourne, Australia
Contributor
14 reviews 14 reviews
5 attraction reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 30, 2014

This was our first time travelling by train thru Europe by ourselves and we a little nervous. We caught the train in Ashford and were met by their rep and guided to our seat ( excellent service). We travelled first class as there wasn't much of a difference in price and we highly delighted by the service. The train was... More 

Was this review helpful? Yes 2
miami
Top Contributor
111 reviews 111 reviews
55 attraction reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed June 25, 2014

We took two trains - one from Florence to Rome and another to Naples. Both times traveled business class which was definitely worth it. Fare was inexpensive, trains were on-time, clean and getting to and from train stations was easy. Definitely recommend.

Was this review helpful? Yes 2
Chicago
Top Contributor
213 reviews 213 reviews
92 attraction reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed June 12, 2014

On our trip, we did a few different tren italia routes with varying results. The first was Rome to Pisa. This one was quite nice. It was air conditioned with a bathroom and nice seats with a tray table in front. This is highly recommended, even in second class. Do make sure you board in the right carriage (carrozza) so... More 

Was this review helpful? Yes 1
Brasilia, DF
Top Contributor
82 reviews 82 reviews
22 attraction reviews
61 helpful votes 61 helpful votes
1 of 5 stars Reviewed April 23, 2014

The worst service I have already seen in my life. I wanted to rebook a trip and: 1) by the site, I couldn`t (an error ocurred); 2) by the phone, an eletronic message said they would call me back and never called; 3) so, I had to go personally, get a cue and, finally, the girl asked me to go... More 

Was this review helpful? Yes 2
Jersey City, New Jersey
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 13, 2014

I have been traveling by rail in Europe for many years. The thrill is officially gone. I took a TAV from Milano to Roma and it was really awful. The seats are far worse than airline coach seats -- I did not think that was even possible. The whole interior looked like an airline tube. The overhead storage bin was... More 

Was this review helpful? Yes 2
Sharjah, United Arab Emirates
Top Contributor
51 reviews 51 reviews
23 attraction reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 22, 2014

I traveled on the Frecciarosa train from Rome to Milan and return- economy class. The journey was very comfortable. The seats are good, clean and spacious. The in-train cafe offers good selection of food but is a little pricey. Our train was stuck at a spot for more than an hour. Thats when the staff came about serving everyone drinks... More 

Was this review helpful? Yes
Scotland, United Kingdom
Top Contributor
52 reviews 52 reviews
12 attraction reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed December 3, 2013

Travelled first class again with this company and was as impressed this time. We travelled with Eurostar in July and the train was delayed and as compensation we where given a FREE return London - Paris learn a lesson British rail companies and you may get better passenger feedback. The staff are first class and what really impressed us was... More 

Was this review helpful? Yes 1
Scotland, United Kingdom
Top Contributor
52 reviews 52 reviews
12 attraction reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed July 30, 2013

We travelled on Eurostar from London to Paris and we were delayed for approx.3hrs 30 mns.this was due to an overhead power fault. I have got thank the Train Manager and her staff for there professional approach to there duties. They were put under heavy pressure from certain members of the travelling public but they took it in there stride... More 

Was this review helpful? Yes 2
Sydney
Senior Reviewer
10 reviews 10 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 18, 2013

Travelled on Frecciarosa train from Milan to Florence and Florence to Rome, in 1st Class. The train ride was quite smooth and quiet at the speed of almost 200 KM/ Hr. Train from Florence to Rome was late by 20 minutes. Roma termini is a bit chaotic and at the Taxi stand they need to display a sign advising passengers... More 

Was this review helpful? Yes 1

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