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City Sightseeing Rome

Via IV Novembre, 147, 00187 Rome, Italy
0669797554
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Ranked #625 of 761 Activities in Rome
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Type: Tours
Description: Rome Hop on Hop Off Open Top Sightseeing Bus Tour
Useful Information: Wheelchair access
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441 reviews from our community

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    199
Date | Rating
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English first
Bristol, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed September 22, 2014

Super views on the top deck, average commentary, good route, same buses as at Bath: what's that about?

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Dana Point, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 21, 2014

So we've used City Sightseeing tours all over... NY city, LA, London, etc and all have been great, though hands down Rome is the worst! They clearly oversell the tours as we had to wait for several busses until we got on, and even then we were stuck inside for several stops. We waited so long at several stops that... More

Was this review helpful? Yes 1
Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 21, 2014

A complete rip off! We couldn't get on two busses and when we did we were downstairs in the heat. Then we couldn't hear the commentary as it was so crackly. Then when we did get to sit somewhere decent there was hardly any commentary and mostly music. Lots of long stoppages. We have been to New York and Los... More

Was this review helpful? Yes 1
Castleford, United Kingdom
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 21, 2014

We were told that the distance to Vatican and Colluseame was walkable ,it was but took over an hour.

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England, United Kingdom
Senior Contributor
35 reviews 35 reviews
18 attraction reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 15, 2014

Rome has it all, old and new, beautiful architecture, bountiful history, architecture, beautiful people and just oozes romance! The Roman Forum, The Vatican, Trevi Fountain, St Peters Square, the Spanish Steps and the Colosseum plus some essential browsing of the high fashion shops, Rome truly is an amazing city, exhausting though it was fitting it all in over an extended... More

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Bayport, New York
Top Contributor
105 reviews 105 reviews
27 attraction reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed September 8, 2014

Took the HOHO coz we're traveling with a toddler, it was a convenient way to see all the tourist attraction in Rome without having to walk everywhere. Staff hardly speaks English so it was a bit of a hassle communicating. If you can walk for miles then I suggest skipping the bus tour.

Was this review helpful? Yes 1
CityRoma, Responsabile relazioni con la clientela at City Sightseeing Rome, responded to this review

Dear Madame! Thank you so much for your review. We have totally appreciate your opinion about the way of tour attraction and we promise that we will improve better our services to customers. We are always available for more necessities or doubts. Thank you again! More

Belfast, United Kingdom
Senior Contributor
24 reviews 24 reviews
6 attraction reviews
92 helpful votes 92 helpful votes
2 of 5 stars Reviewed September 7, 2014

As many others on this have also noted, I have also used this company in other cities around the world. The Rome service is by far the worst and most disappointing I have been on. We purchased the 72 hour ticket for €32 each, which I would admit is good value. The bus itself is a useful way to get... More

Was this review helpful? Yes 4
CityRoma, Responsabile relazioni con la clientela at City Sightseeing Rome, responded to this review

Dear Sir! Many thanks for your review. We shoud try every day to improve our service but consider that Rome is not like the other cities and we have to resolve many problems about traffic which is the main cause of the slowdown of our service. We try also to improve the sound system that next year should be satellite.... More

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 6, 2014

I purchased rather expensive day tickets for this bus tour in September 2014. Having waited 20 minutes (the buses are meant to come every 10mins although appreciate that city traffic can cause unexpected delays so this wasn't a huge problem), the next bus arrived and a queue formed. The staff then proceeded to let a few people onto the bus... More

Was this review helpful? Yes 2
CityRoma, Responsabile relazioni con la clientela at City Sightseeing Rome, responded to this review

Dear customer, Our apologies for what occurring during your tour on our buses. As You know our brand usually offer a good service and our staff is prepared to face any inconvenience. Unfortunately that day we haven't organised very well the arrival of the group. We assure you that We organize these events in advance in order to avoid any... More

Plymouth, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 5, 2014

If you are staying near the Termini, the bus stop for City Sightseeing is just up the street near Termini, very handy. Be prepared to be constantly harassed by people selling water hats and broliies, at first you just say no but can easily get sick and tired of it. i even got asked to buy water and a hat... More

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CityRoma, Responsabile relazioni con la clientela at City Sightseeing Rome, responded to this review

Dear client, We thank You for your nice comment, We express gratitude for the compliments to our hostess staff because we constantly work hard to improve the quality of our customer care. CitySightseeing is one of the best brand company in the world,so we hope see you soon again! Best Regards. More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 3, 2014

After using the Pisa, Florence and Rome services over the course of a few weeks in August it was clear to see that the Rome tour was far inferior. We expected it to be more expensive than the others and were happy to pay extra after our great experiences of the tour group in the other two places. However, I... More

Was this review helpful? Yes 1
CityRoma, Responsabile relazioni con la clientela at City Sightseeing Rome, responded to this review

Dear Passenger, we are grateful for your review, . We sorry to hear about the problems you faced on the bus. We are already working on the content of the audio guide and we try to upgrade it with new, useful pieces of information. Please, also bear in mind that sound system of the buses is also affected by the... More

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