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Italy Hotline Custom and Gourmet Tours

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Address: Via Augusto Conti 50, 00135 Rome, Italy
Phone Number: +39 349 815 0010
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Description:

Italy Hotline Custom and Gourmet Tours provides private, custom-designed...

Italy Hotline Custom and Gourmet Tours provides private, custom-designed tours throughout Italy: *Unparalleled, personalized customer service from start to finish*Art & history tours*Food & wine tours, tasting tours, market tours*Cooking Classes with home and professional chefs all over Italy (featured in the NY Times) *Food Workshops*Art classes such as mosaic, fresco, drawing or painting lessons, artisan tours*Walking Tours*Chauffeured tours and transfers *Experiences with art experts, archeologists and historians to sommeliers and chefs. *Hotel, restaurant, and train reservations We specialize in the best hidden gems of Italy~

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TripAdvisor Reviewer Highlights

Read all 124 reviews
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  • 115
    Excellent
  • 5
    Very good
  • 1
    Average
  • 2
    Poor
  • 1
    Terrible
Vatican Tour

Grazia, our tour guide, was excellent. Very enjoyable tour of the Vatican made special by her enthusiastic and knowledgeable presentation. Elisabeth arranged our tour and took... read more

5 of 5 starsReviewed December 15, 2015
kavinman
,
Los Gatos, California

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124 Reviews from our TripAdvisor Community

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Los Gatos, California
1 review
5 of 5 stars Reviewed December 15, 2015

Grazia, our tour guide, was excellent. Very enjoyable tour of the Vatican made special by her enthusiastic and knowledgeable presentation. Elisabeth arranged our tour and took care of reserving a wheelchair for an elderly family member. All details were taken care of and her instructions were clear and concise. She was extremely helpful in helping plan our trip to Rome.... More 

Helpful?
Thank kavinman
Italy_Hotline_Tours, Owner at Italy Hotline Custom and Gourmet Tours, responded to this review

Many thanks for your support! We strive to meet all our clients' needs in the best way and are always happy to hear when an itinerary has been successful for all involved! We look forward to your return visit! Best wishes from the IHLCGT team! More 

San Jose, California
1 review
5 of 5 stars Reviewed November 23, 2015

Our September visit to Italy met and exceeded our expectations- in large part due to the seamless transitions organized by Italy Hotline's owner, Elisabeth. Being greeted, and guided from our arrival at Malpensa airport to Venice, at the height of the film festival, shown to our fabulous accommodations near the Rialto, provided with restaurant reservations and transfers to our cruise... More 

Helpful?
Thank svjh
Italy_Hotline_Tours, Owner at Italy Hotline Custom and Gourmet Tours, responded to this review

"Grazie mille" from Team IHLCGT! It's always great to know that our guests feel special...We look forward to your return, S and J! Elisabeth and Antonio More 

Charleston, South Carolina
Level Contributor
1 review
5 of 5 stars Reviewed November 8, 2015

We went to Italy spring and fall this year and used Italian Hotline. The guides were great as was our driver Roberto. I’m trying to think how our trip could have been better, well perhaps we should have stayed longer. The cooking class in Genoa was such fun and we learned how to make lovely pasta and pesto. All in... More 

Helpful?
Thank tsworld
Italy_Hotline_Tours, Owner at Italy Hotline Custom and Gourmet Tours, responded to this review

Grazie mille for your wonderful review and support! We enjoyed working with you on both of your recent trips and look forward to your return! Roberto, Cristina, and Serena will be pleased to know they were instrumental in making your trip unforgettable... alla prossima! Elisabeth More 

Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 15, 2015

We recently spent two days in Rome, including two 4-hour tours arranged through Italy Hotline. After some advanced planning with a very helpful and patient Sienna, we were in their hands pretty much from the moment we stepped off the plane. Yes, there was a glitch connecting with our driver from the airport, but it was quickly ironed out, and... More 

Helpful?
1 Thank Mark E
Italy_Hotline_Tours, Owner at Italy Hotline Custom and Gourmet Tours, responded to this review

Thank you for your glowing review, Mark. Grazia is one of the jewels in our crown! And your itinerary was one of the last planned by Sienna, who is the previous owner and creator of this wonderful site Antonio and I acquired in April. We are thrilled to be continuing her work and to be able to share the same... More 

Sunrise, Florida
Level Contributor
144 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 54 helpful votes
1 of 5 stars Reviewed July 9, 2015

I was very excited at first to work with Elisabeth of this Company in pre planning my trip to Italy, we were making great progress in my itinerary until I asked her to clarify her constant reminders about fluctuations in booking rates at time of booking. It is quite understandable that rates can nominally change but I just wanted to... More 

Helpful?
1 Thank Steve A
Italy_Hotline_Tours, Owner at Italy Hotline Custom and Gourmet Tours, responded to this review

Thank you for the chance to clarify. Our decision was not based on any refusal to answer any particular question; in fact, my warnings were specifically in reference to special 'super economy' offers on train tickets which can vary wildly from day to day. Clients who have specified, as this potential client did, that an economical budget is one of... More 

Atlanta, Georgia
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 26, 2015

I arranged this tour with Elisabeth. The tour was amazing. Mark was our tour guide. He picked us up at 10:15 and brought us back at 6:45. We toured the Chianti countryside, did a wine tasting, visited two famous butchers and visited some amazing villages. Mark had in depth historical knowledge and a great personality. Elisabeth did a fabulous job... More 

Helpful?
1 Thank Francine H
Italy_Hotline_Tours, Owner at Italy Hotline Custom and Gourmet Tours, responded to this review

Thank you, Francine, for your glowing review. It was a pleasure to work with you on this unique tour from Siena. We are happy to know that Marco made the difference in a spectacular day. Antonio and Elisabeth More 

Dallas, Texas
Level Contributor
41 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 31, 2015

We had a fabulous visit of Torcello, Burano, Mazzorbo and Murano Islands outside Venice with a great guide in David Lown. We were supposed to take our tour in the beggining of our trip but because of an impending Vaporetto strike, which I Elisabeth had pre warned us about, we were able to reschedule on the back end of our... More 

Helpful?
2 Thank charliefromdallas
Italy_Hotline_Tours, Owner at Italy Hotline Custom and Gourmet Tours, responded to this review

We're so happy we were able to reschedule your tour of the islands in time, Charlie! Nothing can ruin an Italian adventure more than a public transport strike, esp in Venice. Our thanks also go out to our guide extraordinaire, David, who is always on his toes! Antonio and Elisabeth More 

Pompano Beach, Florida
Level Contributor
9 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 6, 2015

Our tour organizers were extremely helpful, they couldn't do enough.. All of our drivers were great and guides were exceptional. We had a limited time in Italy 5 days. Our trips to Pompeii and the Amalfi Coast and the highlights of Rome were great. Could not ask for better guides. The pride and passion they have for their work is... More 

Helpful?
1 Thank balinout
New York City, New York
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 10, 2014

We were in Rome for business, and were not sure if we would have time for a side trip, but really wanted to check out the Amalfi Coast as a taste for a longer future trip. When we realized that we would have a full day free, we contacted Italy Hotline--to make arrangements for the next day! They asked us... More 

Helpful?
3 Thank frenchbelle
Connecticut
Level Contributor
13 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed September 9, 2014

Marcel at Italy Hotline has done a fantastic job for all transfers and side tours within Italy. They are quick in responding and excellent service!

Helpful?
2 Thank vdedad

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?