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Italy Hotline Custom and Gourmet Tours

Via Madonna dei Monti 35, 00184 Rome, Italy
+393935469303
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Ranked #134 of 658 activities in Rome
Certificate of Excellence 2013
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Type: Tours
Owner description: Italy Hotline Custom and Gourmet Tours provides private, custom designed tours throughout Italy: *Unparalleled customer service from start to... more » Owner description: Italy Hotline Custom and Gourmet Tours provides private, custom designed tours throughout Italy: *Unparalleled customer service from start to finish*Art & history tours*Food & wine tours, tasting tours, market tours*Cooking Classes with home and professional chefs all over Italy (featured in the NY Times) *Food Workshops*Art classes such as mosaic, fresco, drawing or painting lessons, artisan tours*Walking Tours*Chauffeured tours and transfers *Experiences with art experts, archeologists and historians to sommeliers and chefs. *Hotel, restaurant, and train reservations We specialize in the best hidden gems of Italy~ Let us open up the Secret Door to Italy for you! « less
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101 reviews from our community

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Date | Rating
  • English first
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English first
Layton, Utah
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 5, 2014

During October 2013 my daughter and I visited Florence and Tuscany. This was our third trip to Italy and I’m so glad we discovered Italy Hotline before our first trip. They have been there for us every time. We spent a couple days in Florence with Lise. Having been there a few times before we wanted to see more “off... More

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 19, 2014

First of all : do not have a huge breakfast before going on the Gourmet tour! We met Francesca, our Roman tour guide at 10:30 and started our tour with a visit of the Campo del Fiori market. Francesca gave us all sorts of tips on what food to choose in this season, how to cook them the Roman way...... More

Was this review helpful? Yes 7
Italy_Hotline_Tours, General Manager at Italy Hotline Custom and Gourmet Tours, responded to this review

Thank you very much for your kind, detailed review! Francesca is a professional chef who offers terrific, authentic food and market tours that, as you say, focus on selecting the best produce, mastering local recipes and learning all about the history and secrets of Roman cuisine! I'm pleased to hear that you and your family enjoyed both her company and... More

Denver
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 20, 2014

Our family took a Christmas vacation to Italy and spent 7 out of our 14 days on tours with guides from Italy Hotline. This company provides excellent customer service! Marcel did a great job heping us plan our tours as well as other details of our trip, such as dining reservations, and lodging. Our guides were flexible, knowledgeable, and interesting.... More

Was this review helpful? Yes 5
Italy_Hotline_Tours, General Manager at Italy Hotline Custom and Gourmet Tours, responded to this review

Thank you very much for taking the time to write us a review! I am very pleased to hear that you were happy with both the customer service provided by Marcel, as well as our concierge services, which included hotel bookings, train tickets, skip-the-line museum tickets, and restaurant recommendations and reservations. I am also delighted to hear that your family... More

New York
Senior Reviewer
6 reviews 6 reviews
5 attraction reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 6, 2014

My husband and I weren't sure that the kids (15 & 11) would fully enjoy a culinary walking tour, but it turned out to be their favorite night during our Christmas week in Rome. We loved roaming the streets with Ettore and eating our way through the city. He was extremely knowledgeable about food and wine, engaged the kids in... More

Was this review helpful? Yes 7
Italy_Hotline_Tours, General Manager at Italy Hotline Custom and Gourmet Tours, responded to this review

Thank you very much for your kind review! We are so pleased that you enjoyed our food, wine & culture tour with Ettore, and that the children did too! We look forward to welcoming you back in Italy again soon! Warm regards, Ally General Manager Italy Hotline Custom & Gourmet Tours LLC More

Naples, Florida
Contributor
11 reviews 11 reviews
5 attraction reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 24, 2013

We had an excellent experience with our guides in Pisa and Florence. Martina met us at a cafe near the Leaning tower. We spent about 4-41/2 hrs with her and I think we saw everything we needed to see at the Cathedral grounds. She planned it so we went to the Basilica at the appropriate time to hear the chanting... More

Was this review helpful? Yes 10
Italy_Hotline_Tours, General Manager at Italy Hotline Custom and Gourmet Tours, responded to this review

Dear James, Thank you for taking the time to write us a review! Pisa is a charming city, and there is much more to it than just the Leaning Tower! I am pleased that you chose to take an in-depth 4-hour tour here with our private tour guide, Martina, and that you felt that the tour was well-paced and interesting,... More

Phoenix, Arizona, United States
Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 23, 2013

We invested a lot in this tour, so I really expected an amazing experience. Ettore did not disappoint. We enjoyed fantastic food and lots of history, well worth the money.

Was this review helpful? Yes 11
Italy_Hotline_Tours, General Manager at Italy Hotline Custom and Gourmet Tours, responded to this review

Dear Samantha, Thank you so much for taking the time to write us a review! We are very pleased to hear that you enjoyed your private 4-hour "Rome By the Bite: Food Lovers Tour" with our resident history, food and wine expert, Ettore. We hope to welcome you back in Italy soon - we offer equally informative, fun and delicious... More

Vancouver, Canada
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 3, 2013

I can't recommend strongly enough hiring a guide (Lisa if you can get her) for these two museums. I was stunned at the crowds, which were far thicker than the last time we were in Florence. No fear: Lisa got us into the museums and managed perfectly to take us to what we needed to see while weaving it together... More

Was this review helpful? Yes 10
Italy_Hotline_Tours, Manager at Italy Hotline Custom and Gourmet Tours, responded to this review

Dear Wendy, It was a pleasure to read the review of your 4-hour Uffizi and Accademia tour in Florence with our wonderful guide, Lisa. Travel during the busier months can be overwhelming, and I am happy that you felt the difference taking our private tour. Thank you! Warm regards, Ally Manager Italy Hotline Custom & Gourmet Tours LLC More

Forked River, New Jersey
Reviewer
5 reviews 5 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 28, 2013

My grandmother took me to Italy and thanks to Ally and her team we were able to take our family of eleven people to Italy. For sixteen days - three generations...all had fun. Grandparents, adult children and grandchildren. Oldest grandchild is thirteen years of age and youngest is 9 years old. What a challenge for Ally! Ally arranged transfers, airplane... More

Was this review helpful? Yes 11
Italy_Hotline_Tours, General Manager at Italy Hotline Custom and Gourmet Tours, responded to this review

Dear Hal, It was my pleasure to be planning this trip together with you and your wife from the very start (in February of 2012!) and I am just so thrilled that the trip was a success this September! I know this was a vacation of a lifetime for you and your children and grandchildren, and that the trip to... More

Covington, Louisiana
Senior Reviewer
6 reviews 6 reviews
3 attraction reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 17, 2013

I worked with Ally in planning a 14 day Italy vacation to Venice, Florence and Rome. We went September 17 - Oct 1, 2013. I rented 3 apartments for my group of 7 that was mostly my family and 2 other friends. I found out about Italy Hotline from the Travel & Leisure Magazine Rome edition that listed Italy Hotline... More

Was this review helpful? Yes 9
Italy_Hotline_Tours, General Manager at Italy Hotline Custom and Gourmet Tours, responded to this review

Thank you very much for your wonderful review! I am so glad that you read about us in Travel + Leisure and, after initially only looking for one tour, allowed me to put together an entire trip for you and your family & friends. Nadia in Venice, Linda in Tuscany, and Daniela and Grazia in Rome are wonderful tour guides... More

Hudson, Massachusetts
Top Contributor
339 reviews 339 reviews
77 attraction reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed October 12, 2013

After much debate following the government shutdown, we proceeded with our vacation in Rome. This company came highly recommended by Elizabeth Minchelli - highly rated but highly overpriced, affordable for the elite few. She recommended the cooking class with this company. Other than the disgustingly high price tag (this was THE MOST expensive European cooking class I have taken, and... More

Was this review helpful? Yes 2
Italy_Hotline_Tours, General Manager at Italy Hotline Custom and Gourmet Tours, responded to this review

Dear Rita, Thank you very much for taking the time to review our private 5-hour Rome Market Visit & Cooking Class with Chef Francesca! We have been working with Francesca for many years now, and have always received nothing but praise from our guests- I am so pleased you thoroughly enjoyed your day with her too. I would like to... More

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