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Address: Stazione Marittima Molo Angioino, 80133 Naples, Italy
Phone Number: +39 081 428 5555
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Snav is a shipping company, leader in the Mediterranean sea, which...

Snav is a shipping company, leader in the Mediterranean sea, which assures a comfortable and safe journey to and from all the destinations reached by its fleet.

Snav's routes link Naples to the islands of its Gulf all year round, every day, with the frequency and precision of metropolitan transport. They also link Ancona to Split from March to November, reaching the most beautiful coasts and cities of Croatia, and Naples to the marvellous Aeolian islands from May to September.

Snav cruise ferries built according to the highest standards, have the best services onboard, such as the Sky Room, where you can watch your favourite broadcasts, the Self Service restaurants, the Shopping Area, the Play Area for children and more.

Travelling on board of the cruise ferries towards Croatia, you can enjoy the mediterranean culinary specialties at our Self Service restaurants.

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TripAdvisor Reviewer Highlights

Read all 268 reviews
Visitor rating
  • 24
  • 46
    Very good
  • 66
  • 24
  • 108
Ferry Naples to Capri:Exchange tickets for boarding passes when buying online!

We traveled to Capri from Naples using the fast ferry. We purchased the ticket online the night before and printed out what I believed was our tickets. However, PLEASE NOTE that... read more

3 of 5 starsReviewed 1 week ago
Fort Worth, Texas
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268 Reviews from our TripAdvisor Community

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Date | Rating
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English first
Fort Worth, Texas
Level Contributor
3 reviews
3 attraction reviews
3 of 5 stars Reviewed 1 week ago NEW

We traveled to Capri from Naples using the fast ferry. We purchased the ticket online the night before and printed out what I believed was our tickets. However, PLEASE NOTE that you still have to exchange your printed tickets for boarding passes at the ticket office in order to board the ferry. There also is a fee for buying online.... More 

Thank Texantravels131
Level Contributor
29 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First time using SNAV. Bought online and the printout said it was a ticket. Luckily our driver took us to SNAV office in Naples because we still needed another ticket issued. Do not get there early as you can only board approximately 2 hours before, and there is not real waiting area. We sat in an area near the hertz... More 

Thank 504Randy
Level Contributor
8 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My husband and I paid full price to ride a jet ferry from Naples to Capri on SNAV. We saw the jet ferry docked alongside the medium speed ferry. At the last minute a crew member told us that the dock number had changed and we must enter the medium ferry. They did not offer any refund. When I asked... More 

Thank JeanineClements B
Shanghai, China
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 15, 2015

From my own experience, SNAV is a very unprofessional organization. If you have to purchase a ferry ticket from them, at least avoid buying it online. Having purchased a ticket from Capri-Napoli with the wrong date, I immediately wrote an email to SNAV to cancel it and asked for a refund. They replied me with an email the next day... More 

Thank Jasminehyj
Narragansett, Rhode Island
Level Contributor
111 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed October 5, 2015

We have been taking this ferry since 1968 and compared to then it is very nice but still very basic, no frills. We purchased our tickets online in America and got a very small room with bunk beds,toilet and shower for $134.00. You get what you pay for, transportation and a room. The room was small but adequate. The ship... More 

Thank billcarroll289
Level Contributor
29 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed September 7, 2015

We took the overnight SNAV ferry from Naples to Palermo as foot passengers on a Monday in August 2015. After checking in we were told that the ferry was late, and we then had a three hour wait on the pavement with no further information, nowhere to sit down, and no shelter although luckily the weather was dry. When we... More 

Thank hfbs
Te Anau
Level Contributor
127 reviews
34 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed September 1, 2015

We booked a 2 berth cabin for the trip Naples to Palermo. (passengers only, no vehicle). SNAV office in Naples was relatively straightforward to find (we walked from Centrale Station using google maps) and at the office we were issued with our actual ticket. We were told to be ready 2 hours before departure but the first hour was spent... More 

Thank Bikehikers
Level Contributor
52 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed August 9, 2015

1) It is not possible to stay 12 hours without any kind of Internet connection. WiFi not working, not even paying for it. In the first trip at least you could buy for it (20 Eur for 4 hours!!) . Not even in the thirld world countries such thing happen in 2015. 2) No problem for 2 hours delay, it... More 

Thank Willyburk
Level Contributor
11 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 9, 2015

We were traveling from Ancona to split in this company. The staff was not speaking well English and it was difficult to understand what they were saying. Bars closed at 1 o clock so you have to leave and sleep in the corridors in front of people's couch despite sleeping in the bars seats.

Thank Jordan G
Melbourne, Australia
Level Contributor
285 reviews
174 attraction reviews
common_n_attraction_reviews_1bd8 108 helpful votes
5 of 5 stars Reviewed July 25, 2015

I was surprised at how good this mini cruise was. Lovely views leaving port with a great sunset, very smooth, nice accommodation with bunk beds for the 2 of us, comfortable too with some of the best pillows on our trip so far. The dining experience was expensive and below standard. I asked for my veggies to be reheated and... More 

Thank mushyAustralia

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of SNAV S.p.A. and other visitors
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?