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Insider's Madrid

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Address: 28004 Madrid, Spain
Phone Number: +34 699 49 31 93
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Our food and Tapas Tours, the Botin Experience and Flamenco Discovered are...

Our food and Tapas Tours, the Botin Experience and Flamenco Discovered are some of our most popular tours alongside our Private Walking Tour

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TripAdvisor Reviewer Highlights

Read all 177 reviews
Visitor rating
  • 172
  • 4
    Very good
  • 1
  • 0
  • 0
Madrid - Walking Tour

My husband and I were only in Madrid for a long weekend and as we wanted to see as much of the city as possible decided to book a three hour walking tour with Insider's Madrid... read more

5 of 5 starsReviewed 4 days ago
Basingstoke, United Kingdom

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177 Reviews from our TripAdvisor Community

Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Basingstoke, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

My husband and I were only in Madrid for a long weekend and as we wanted to see as much of the city as possible decided to book a three hour walking tour with Insider's Madrid. We had a fabulous tour with David, he was very knowledgeable and as well as pointing out the usual places of interest, took us... More 

Thank cassandra618
Tenafly, NJ
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My husband and i did the Prado/Madrid walking tour with Pablo. He was outstanding. Pablo's background is in art history. He gave us insight into certain works that we never would have understood from a museum audio tour . In addition, Pablo provided us with restaurant choices and helped us to map out the rest of our stay.

1 Thank beccaemmy
Cardiff, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Inside Madrid organised The Botin Experience for us. The knowledge of the guide was exemplary and it certainly made the visit very memorable. He was very personable without being too friendly. We ended up inviting him to eat with us. IM was efficient and kept us informed at every stage. Would not hesitate to use them again.

Thank pamela533
London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Joanna was absolutely fantastic in supporting us with our annual Group Event. She organised a great team activity for us (a group of about 70 people) in Madrid, where we had to build our own F1 car and drive it. We then went to a lovely restaurant in the centre of Madrid, where everything was personalised for us, and every... More 

Thank Assunta C
South Portland, Maine
Level Contributor
332 reviews
114 attraction reviews
common_n_attraction_reviews_1bd8 200 helpful votes
4 of 5 stars Reviewed January 7, 2016

We really enjoyed our tours with Gaetan in Madrid and Juanjo in Toledo. They were both friendly and knowledgeable and gave us wonderful insight and history into these lovely cities. I especially appreciate that the tours were arranged during the New Year holiday and the response time from Margaret in setting up the tours was very quick. I have taken... More 

Thank Rhonda A
insidersmadrid_com, Owner at Insider's Madrid, responded to this review

Dear Rhonda, thank you so much for taking the time to write a review on Trip Advisor and also for your constructive comment on having enough cash for those entrances who do not take cards. We will be sure to mention this to future guests and also reconfirm the increased price of a panoramic taxi journey that you took. Many... More 

Level Contributor
47 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed December 20, 2015

We booked the tour and dinner of El Botin. We were met outside by Phil (from Manchester) who was such an engaging and friendly guide we felt that we were being taken around by a friend. He told us about the history of the restaurant, its geographical position in old Madrid and took us on a 50 minute tour of... More 

Thank Echo34Delta
Dallas, Texas
2 reviews
5 of 5 stars Reviewed December 14, 2015

Insider's Madrid has helped us plan wonderful activities for small and large groups alike. We enjoyed a very unique experience taking Flamenco lessons from Christian and he was amazing! One hour well spent and we were left wanting for more. Insider's Madrid also helped organize a 3 hour walking tour with a local guide - Sean who had a lot... More 

Thank Sejal-Desai
Miami, Florida
Level Contributor
8 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 8, 2015

I emailed Joanne once our trip was set and she responded quickly with her suggestions. We met David ( El Australiano ) in Plaza Santa Ana and off we went. His warm personality and great sense of humour immediately put us at ease. We felt like we were walking with an old friend showing us all the best things about... More 

1 Thank cer60
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 2, 2015

We had an incredible day touring El Prado and Reina Sofia with our guide Pablo. Prior to arriving in Madrid, Joanna worked out several tours for us during our stay. We were traveling with two of our children (ages 13 and 18) to visit our oldest son who is studying in Madrid. Pablo spent 4 hours with us, between the... More 

Thank scmilner
London, United Kingdom
1 review
5 of 5 stars Reviewed November 2, 2015

Joanna organised a great wine tasting for our corporate group of 15 people, in Madrid on a team building weekend. Jaime, the sommelier, was entertaining, knowledgeable and enthusiastic. Joanna was also on hand throughout the event to make sure everything ran smoothly. We tried some lovely wines and nibbles, and soaked up the atmosphere in a small, authentic bar. I... More 

Thank Gill B

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Insider's Madrid and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?

Staying in Malasana

Neighborhood Profile
Hip bars and galleries, independent theaters and music venues, young people with tattoos and funky hair, narrow winding streets — this is Malasaña. Near the center, Plaza Dos de Mayo is a gathering of friends outside bars, dog owners, artists under craft tents, and creative types with notebooks and sketchpads on the plaza’s benches. It may not be as neat and tidy as many other parts of the city, but this only adds to the Malasaña edge. Shops and bars here range from hippie-crunchy to upscale trendy, and on weekends, the streets are bustling around the clock as the nightlife progresses from dinner to bar to disco to late-night food. On the west side of the neighborhood is the subdistrict called Conde Duque, named after a large pink fort in its center that has been converted into a cultural center for exhibitions and performances. Prettier yet just as edgy, this intimate corner of Malasaña is home to a young international community.
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