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Hamburg Dungeon

Certificate of Excellence
Neighborhood: Hamburg-Altstadt
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Address: Kehrwieder 2, 20457 Hamburg, Germany
Phone Number: 04036005519
Website
Today
10:00 am - 6:00 pm
Open now
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Hours:
Sun - Sat 10:00 am - 6:00 pm
Recommended length of visit: 1-2 hours
Fee: Yes
Description: Experience 600 years of dark history of the Hanseatic city.13 shows in a...
Experience 600 years of dark history of the Hanseatic city.13 shows in a unique location. That's us - the Hamburg Dungeon!
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TripAdvisor Reviewer Highlights

Read all 378 reviews
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  • 138
    Excellent
  • 119
    Very good
  • 72
    Average
  • 23
    Poor
  • 26
    Terrible
Excellent family entertainment

Really fun show. Remember to order a show in English. Otherwise this really requires good German skills. Save money and time by ordering on the Internet in advance. It is a... read more

4 of 5 starsReviewed May 24, 2015
Martinriis
,
Galten, Denmark

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378 Reviews from our TripAdvisor Community

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Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Kaiserslautern
Level Contributor
3 reviews
3 attraction reviews
1 of 5 stars Reviewed June 28, 2015

I did this tour in English. The actor's English was bad, some even missed their lines (which became apparent when an actress talked to an animated skull. It responded to a question she didn't even ask). I did not get any information on the Hamburg's history and I'm not sure, how the rooms we went to are supposed to be... More 

Was this review helpful? Yes
Zurich, Switzerland
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 10, 2015

A group of friends and I visited the Dungeon in Hamburg. On the whole, the tour was fun and we had a few laughs. Some of the actors are really good, especially the men. The water ride is fun but ridiculously short. The falling "elevator" is a highlight but also of short duration (obviously). I couldn't quite see the connection... More 

Was this review helpful? Yes 1
Mia M, Gästebetreuung at Hamburg Dungeon, responded to this review

Dear David B, we are glad to hear that you enjoyed the Hamburg Dungeon Tour. But on the other hand we are very sorry that you did not enjoy the food at your exklusive tour. We are sorry that the food was not as good as you expected. If you have any idea how we can improve please let us... More 

Greenock, United Kingdom
Level Contributor
6 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 8, 2015

Because of our short stay in Hamburg, we choose to get a tour in German instead of English wish kind of took a bit off the excitement. Also the long queue ruined it slightly however it was indeed an interesting experience and being declared a witch by a very humorous "priest" brightened up the total experience

Was this review helpful? Yes
Mia M, Gästebetreuung at Hamburg Dungeon, responded to this review

Dear Phil G, we are glad to hear that you enjoyed the tour although! it was in German. We are sorry that you had a longer waiting time, we always try to reduce it. Kind regards, your Hamburg Dungeon Team More 

Galten, Denmark
Level Contributor
31 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 24, 2015

Really fun show. Remember to order a show in English. Otherwise this really requires good German skills. Save money and time by ordering on the Internet in advance. It is a kind of theater where the audience is guided through different rooms, with actors having roles. The actors lets the audience be a part of the show, and it is... More 

Was this review helpful? Yes
Mia M, Gästebetreuung at Hamburg Dungeon, responded to this review

Hello Martinrii, we are absolutely glad to hear that you enjoyed your visit at the Hamburg Dungeon. With kind regards, your Hamburg Dungeon Team More 

1 review
1 of 5 stars Reviewed May 24, 2015 via mobile

1. If you expect a dungeon to be scary, don't go for the Hamburg one. 2. For people not speaking German it is a complete waste of money and time. 3. There is a lot of information given, however not so much about the actual history. All in all, although the actors are doing a good job, a dungeon is... More 

Was this review helpful? Yes
Mia M, Gästebetreuung at Hamburg Dungeon, responded to this review
Google Translation

Hallo Irina T, vielen Dank für Ihre Rückmeldung. Es ist sehr schade, dass wir Sie bei Ihrem Besuch bei uns... More 

2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 5, 2015

The English version does NOT give enough history of Hamburg as the German version. But it was entertaining besides that.

Was this review helpful? Yes 1
Mia M, Gästebetreuung at Hamburg Dungeon, responded to this review

Hello Spencer W, we are glad to hear that you enjoyed your visit at the Hamburg Dungeon. And we consider your remark that you wish more historical details at our English tour. Best regards, your Hamburg Dungeon Team More 

Barrie, Canada
Level Contributor
54 reviews
39 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed March 15, 2015

Fun experience, however you need to speak German to get the most out of it. I only understand a little so it was a little bit hard for me. Anyone can do it, but trust me, you want to at least know the basics so you can fully be apart of the experience!

Was this review helpful? Yes 1
Mia M, Gästebetreuung at Hamburg Dungeon, responded to this review

Hello Henrybail, thank you that you took your time to write about your visit at the Hamburg Dungeon. If you want to visit the Hamburg Dungeon again we have a recommondation for you: we offer English tours every Friday, Saturday and Sunday at 10 a.m. Kind reagards, your Hamburg Dungeon Team More 

Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 25, 2015

Good entertainment. Really feels like you are taking back in time. A bit scary in the beginning, but after a while not so much. Interesting way to learn a bit about the dark side of hamburgs history. You can feel that it's really well organized and that there is put a lot of thought into giving the consumer a great... More 

Was this review helpful? Yes 1
Mia M, Gästebetreuung at Hamburg Dungeon, responded to this review

Dear Mette M, we are glad to hear that you enjoyed your visit at the Hamburg Dungeon. Best regards, your Hamburg Dungeon Team More 

Steinfort, Luxembourg
Level Contributor
21 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed February 21, 2015

Well done. Informative and worth the money. I would recommend everyone visiting Hamburg and having some spare time to visit this one. It is a "guided" tour and takes more or less 90 minutes. Funny and informative is always a good combination .-)

Was this review helpful? Yes
Mia M, Gästebetreuung at Hamburg Dungeon, responded to this review

Hello Foxi 352, it is absolutely nice to hear that you enjoyed your tour. Best regards, your Hamburg Dungeon Team More 

Wiesbaden, Germany
Level Contributor
86 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed February 19, 2015

My husband and I did this and I have to say for the most part it was pretty enjoyable. Just scary enough (mostly just creepy). But, by the end of it, I was sick of it. I think total from beginning to end we were in there for about an hour and 1/2. Which doesn't seem like that much, but... More 

Was this review helpful? Yes
Mia M, Gästebetreuung at Hamburg Dungeon, responded to this review

Hello EB K, we are glad to hear that most of our tour was enjoyable to you. Best regards from Hamburger Speicherstadt, your Hamburg Dungeon Team More 

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Additional Information about Hamburg Dungeon

Address: Address: Kehrwieder 2, 20457 Hamburg, Germany
Phone Number: 04036005519
Location: Europe  >  Germany  >  Hamburg>  > Hamburg-Altstadt
Open Hours:
Sunday 10:00 am - 6:00 pm
Monday 10:00 am - 6:00 pm
Tuesday 10:00 am - 6:00 pm
Wednesday 10:00 am - 6:00 pm
Thursday 10:00 am - 6:00 pm
Friday 10:00 am - 6:00 pm
Saturday 10:00 am - 6:00 pm

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