We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Palace of Tears

#27 of 1,024 things to do in Berlin
Certificate of Excellence
Improve this listing
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Neighborhoods
Neighborhoods
Get directions
Address: Reichstagufer 17 | Mitte, 10117 Berlin, Germany
Phone Number: 030 - 46 77 77 9-11
Website
Today
10:00 am - 6:00 pm
Closed now
See all hours
Hours:
Tue - Fri 9:00 am - 7:00 pm
Sat - Sun 10:00 am - 6:00 pm
Activities: Nightlife
Book ahead on Viator
More Info
$14*
and up
Cold War Walking Tour of Berlin
More Info
$66*
and up
Small-Group Berlin Segway Tour

TripAdvisor Reviewer Highlights

Read all 740 reviews
Visitor rating
  • 463
    Excellent
  • 236
    Very good
  • 33
    Average
  • 5
    Poor
  • 3
    Terrible
Must see Museum

We went to the Palace of Tours when in Berlin, I thought it was much better set up than Check Point Charlie. There were displays, model, and pictures with memorabilia. The museum... read more

5 of 5 starsReviewed July 2, 2015
Chester H R
,
Vernon, Canada

Similar Things to Do in Berlin

Add Photo Write a Review

740 Reviews from our TripAdvisor Community

Your overall rating of this attraction
Roll over, then click to rate
  Click to rate
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Vernon, Canada
Level Contributor
115 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed July 2, 2015 NEW

We went to the Palace of Tours when in Berlin, I thought it was much better set up than Check Point Charlie. There were displays, model, and pictures with memorabilia. The museum is free and a manageable size with English information in reasonable amount. You could easily relate to what it was like to live in East Berlin behind the... More 

Was this review helpful? Yes
Level Contributor
8 reviews
8 attraction reviews
5 of 5 stars Reviewed June 30, 2015 NEW

Absolutely loved my time at the palace of tears. The history is incredibly fascinating and the exhibition tells great stories of those crossing the border from east to west. Very interactive and informative, free audio guides upon leaving photo id. Would definitely recommend

Was this review helpful? Yes
Singapore, Singapore
Level Contributor
260 reviews
153 attraction reviews
common_n_attraction_reviews_1bd8 198 helpful votes
3 of 5 stars Reviewed June 25, 2015

This is a small museum, so our visit was greatly affected by many school groups of teens blocking our ways, and crowding the whole place. Our touring time probably doubled because of this. The articles and exhibitions are good, giving you a good picture what it was like during the cold war. You have to leave your bags, umbrella and... More 

Was this review helpful? Yes
Walnut Creek, California
Level Contributor
17 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 24, 2015

I saw this building from the outside only during our Cold War walking tour. It felt emotional even from the outside. I think the emotions have swamped the building and all those tears and good byes over the years have become part of the structure. So sad and so worth understanding as a part of our history.

Was this review helpful? Yes
Leuven, Belgium
Level Contributor
9 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 23, 2015

I'd been told by another tourist to visit this place (it has existed for about 3 years) + exhibition. It's for free and the quality is really high. I spent more than two hours looking at the pictures, listening to the stories of witnesses etc. (it's good to know English or German well if you want to get the most... More 

Was this review helpful? Yes 1
Ottawa, Canada
Level Contributor
43 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 18, 2015

I visited Berlin once before, in August 1985. At that time, the city, like Germany, was divided between Communist East & capitalist West. I was staying in the West, and one day, I decided to make a day visit to the East. This "Palace" was the checkpoint I went through when entering & exiting East Berlin. To say the least,... More 

Was this review helpful? Yes 3
Venice, FL
Level Contributor
23 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed June 17, 2015

This was very sad to see the stories of those who fled the East, those who said good bye to their families, those killed trying, and when the wall came down. The videos bring tears to your eyes.

Was this review helpful? Yes
Level Contributor
10 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 11, 2015

A mix of photos text and objects, not as boring as some museums but is quite small. Doesn't cost anything though so if you have a free hour or so and an interest in east Berlin, I'd say pay a visit.

Was this review helpful? Yes 1
Australia
Level Contributor
57 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 4, 2015

Don't miss this. Very moving and great real family stories. Easy to get to and you could easily spend a few hours here.

Was this review helpful? Yes
Toowoomba, Australia
Level Contributor
50 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed June 2, 2015

We only found out about this museum through chatting with some British guests at our hotel. we were only two minutes walk from it. It is a moment frozen in time as at the fall of the wall and is spellbinding. Some of the story depictions are amazing.

Was this review helpful? Yes 1

Travelers who viewed Palace of Tears also viewed

 

Been to Palace of Tears? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Palace of Tears

Address: Address: Reichstagufer 17 | Mitte, 10117 Berlin, Germany
Phone Number: 030 - 46 77 77 9-11
Location: Europe  >  Germany  >  Berlin>  > Mitte
Open Hours:
Sunday 10:00 am - 6:00 pm
Tuesday 9:00 am - 7:00 pm
Wednesday 9:00 am - 7:00 pm
Thursday 9:00 am - 7:00 pm
Friday 9:00 am - 7:00 pm
Saturday 10:00 am - 6:00 pm

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Palace of Tears and other visitors
3 questions
Ask a question
Singapore, Singapore
1 day ago
4 months ago

See all questions (3)

Questions? Get answers from Palace of Tears staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?

Staying in Mitte

Neighborhood Profile
Mitte
The center of Berlin, Mitte is most famous for sights like the Brandenburg Gate, Alexanderplatz, and Museum Island. The central location makes this one of the city's most expensive places to live. It is here the oldest traces of the city can be found, and evidence of some significant transformations, as well. The gangsters that once ruled the impoverished streets between Alexanderplatz and Hackescher Markt have given way to an international crowd pursuing fashionable designer clothes, the newest food trends and frequenting the many craft shops. Graphic designers have taken up residence in what used to be backyard barns and stables. There are still vestiges of the old days, however. The occasional housing complex is a reminder of the neighborhood’s past. And if you look carefully, an old 1920s ball house nestled amongst the art galleries and exhibitions of Auguststrasse can still teach you how to dance the old fashioned way.
Explore this neighborhood