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Address: Place Rihour | BP 205, 59002, Lille, France
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9:30 am - 6:00 pm
Closed now
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Sun 10:00 am - 4:30 pm
Mon - Sat 9:30 am - 6:00 pm
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Lille City Pass
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TripAdvisor Reviewer Highlights

Read all 265 reviews
Visitor rating
  • 94
  • 103
    Very good
  • 42
  • 15
  • 11
An Unusual Building for a TIO

The tourist office is located in the former Gothic private residence of Duke Philippe the Good of Burgundy. The building was badly damaged by fire and remained empty until it was... read more

4 of 5 starsReviewed October 9, 2015
Huddersfield, United Kingdom
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265 Reviews from our TripAdvisor Community

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Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Karratha, Australia
Level Contributor
160 reviews
110 attraction reviews
common_n_attraction_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 1 week ago

I found this to be a very useful tourist office and the staff more than happy to help when you point out your lack of useful French language skills what you would like to do while in Lille. Plenty of literature to take away and think about as you wander this beautiful city. The building is part of the charm,... More 

Thank Steve W
Hythe, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 16, 2015

I called into this so called "Tourist Office" yesterday to ask if - like in Paris - the local museums had any concessions for the Disabled and their Carers. I was told "No" but was given a leaflet in French with information on what museums were accessible, and was told to buy a Lille City Pass. The attitude was couldn't... More 

Thank 664TonyC664
Lytham St Anne's, United Kingdom
Level Contributor
43 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed October 16, 2015

The tourist office is within an old, beautiful building and is much nicer than the tourist information offices in the UK. The staff were helpful and there is a small shop.

Thank Sue A
Huddersfield, United Kingdom
Level Contributor
319 reviews
198 attraction reviews
common_n_attraction_reviews_1bd8 196 helpful votes
4 of 5 stars Reviewed October 9, 2015

The tourist office is located in the former Gothic private residence of Duke Philippe the Good of Burgundy. The building was badly damaged by fire and remained empty until it was taken over by the city’s tourist information office. Outside, as part of the rebuilding process, a modern war memorial was built into the exterior wall. The building and its... More 

Thank margareth700
Stevenage, United Kingdom
Level Contributor
137 reviews
94 attraction reviews
common_n_attraction_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed October 7, 2015

The tourist information centre is in what used to be a church. The staff are really helpful and there are lots of resources available if you want to go out on your own or part of a tour. It's really close to Rihour station on the metro. A must for those wanting to visit the area.

Thank therichastill
Shrewsbury, United Kingdom
Level Contributor
23 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 25, 2015

Extremely helpful and friendly staff.Plenty of useful and relevant literature available.Also housed in an historic building.

Thank Garth J
Rainham, United Kingdom
Level Contributor
113 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed September 20, 2015

Helpful advice, maps, tickets for tours, passes for Lille plus a shop for cards and souvenirs. It's situated close to the Grand Place and can be reached by bus and metro although, as with most places in Lille, it's quicker to walk. N.b. Couldn't find a toilet there .... bit annoying. But there are plenty of cafes and restaurants nearby.

Thank Voxsilens
Milton Keynes, United Kingdom
Level Contributor
21 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 1, 2015

Helpful resource with town maps and brochures for what's on that week. Postcards and souvenir shop. Friendly helpful staff

Thank Lawrence P
Level Contributor
50 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed August 31, 2015

terrible queues .helpful if you can be bothered to queue for ages ,and quite difficult to find even though its sign posted.most info in English behind the desk so you have to queue to ask good info in booklets

Thank sunnyhoneygirl
Matlock, Derbyshire
Level Contributor
41 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 23, 2015

This is the place to purchase your Lille Pass ( if you haven't already got it). This gives you a free one hour city tour, free travel on Metro and buses and free admission to numerous attractions.

Thank Riche8

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Questions & Answers

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1 question
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?