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Address: Place Rihour | BP 205, 59002 Lille, France
Phone Number: 0891 56 2004, +33 359 579 400
Website
Today
9:30 am - 6:00 pm
Open now
See all hours
Hours:
Sun 10:00 am - 12:00 pm
2:00 pm - 5:00 pm
Mon - Sat 9:30 am - 6:00 pm
Visit Lille Tourist Office like an insider
$13*
and up

TripAdvisor Reviewer Highlights

Read all 203 reviews
Visitor rating
  • 69
    Excellent
  • 81
    Very good
  • 33
    Average
  • 12
    Poor
  • 8
    Terrible
Start here

It was a good place to begin a visit to Lille. Be sure to ask about the Lille City Pass. Looks excellent value but unfortunately it was not mentioned to us. So we paid for the... read more

4 of 5 starsReviewed May 29, 2015
JoyTelfordUk
,
Telford,Uk
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203 Reviews from our TripAdvisor Community

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Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Telford,Uk
Senior Contributor
34 reviews 34 reviews
8 attraction reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 29, 2015 NEW

It was a good place to begin a visit to Lille. Be sure to ask about the Lille City Pass. Looks excellent value but unfortunately it was not mentioned to us. So we paid for the city bus tour and Hospice and Art Museum (€22.50) and if we had paid €25 for the pass we could have gained entry to... More 

Was this review helpful? Yes 1
Orpington
Senior Contributor
27 reviews 27 reviews
6 attraction reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 27, 2015 NEW

Have used several times and never come away disappointed. All speak very good English and this time was helped om two occasions by a charming Chinese girk

Was this review helpful? Yes
Oxford, United Kingdom
Top Contributor
257 reviews 257 reviews
197 attraction reviews
192 helpful votes 192 helpful votes
3 of 5 stars Reviewed May 23, 2015

We asked about information about Arras and the Military cemetery but the Chinese girl on the desk did not know anything about it. Other staff did not know if it was open on Bank Holiday and there was not much literature on display. We were also told that the tourist bus was not running all of its services. there were... More 

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Eindhoven
Top Contributor
86 reviews 86 reviews
30 attraction reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 4, 2015

All you want to know about Lille you can find here. Lots of free brochures and maps. Friendly people and a ideal location in the centre of the town. Startingpoint for tours by bus, shutle or on foot. The close during luchtime like most french.

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Lincoln
Senior Contributor
27 reviews 27 reviews
12 attraction reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 5, 2015

We went to the tourist office twice. The first time we went to the desk on the left as you enter and the man was very friendly and helpful. The second time we went to the back and the ladies there were not approachable, spoke little English unwillingly and appeared to have no desire to help. The building was very... More 

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whitwick
Senior Contributor
23 reviews 23 reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed April 5, 2015

Lots of information in wonderful setting that tells you what's on when a where all in several languages

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Kent, England
Top Contributor
125 reviews 125 reviews
20 attraction reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed April 3, 2015

Situated just around the corner from the Grand Place they have a wealth of useful information and tickets for the bus tour (which starts from the front of the building). No problems with speaking English.

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Amsterdam, The Netherlands
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed April 1, 2015

I tried to make some arrangements by phone but they do not speak nor understand english, they didn't know what a citroen 2cv was.

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Black Country
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 18, 2015

staff and information excellent. Location took a bit of spotting. Bus tour particularly good and information about concerts, travel and out of town options very helpful

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Bristol, United Kingdom
Contributor
17 reviews 17 reviews
5 attraction reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 3, 2015

Very helpful staff although they were not aware that Lille had a racecourse - the purpose of our visit.

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?