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#33 of 527 Shopping in Paris
Certificate of Excellence
Louvre / Palais-Royal
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Address: 31, rue Cambon, 75001 Paris, France
Phone Number: 33-1-42-86-28-00
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TripAdvisor Reviewer Highlights

Read all 151 reviews
Visitor rating
  • 94
  • 29
    Very good
  • 13
  • 3
  • 12
Crowded but a pleasant experience

Everyone was very nice here. They were very patient and acommodating it - it was not that crowded (comparatively). We bought two bags and then exchanged one. They were very... read more

5 of 5 starsReviewed 2 weeks ago
Los Angeles, California

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151 Reviews from our TripAdvisor Community

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English first
Los Angeles, California
Level Contributor
15 reviews
4 attraction reviews
5 of 5 stars Reviewed 2 weeks ago

Everyone was very nice here. They were very patient and acommodating it - it was not that crowded (comparatively). We bought two bags and then exchanged one. They were very pleasant and no attitude. Very nice!

Thank Rx-art
Belgrade, Serbia
Level Contributor
47 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a unique place. More than a luxury store. More than headquarters. This is in a way a historical, mythical place of both - creativity and sharing. 31, rue Cambon is a unique address, where shopping at Chanel is not just shopping. The staff is kind, polite and helpful. The whole concept is special and you feel like being... More 

1 Thank citoyendumonde11
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What happens when your favorite sales person in your favorite store takes a vacation? You wait for them to come back while entertain yourselves with all the other fine stores that Paris has to offer. One of the finest stores in Paris one must take your female partner to would be Chanel (if you are not getting dragged there by... More 

Thank J C
Level Contributor
44 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

not a huge fans for luxury stuff, but this is the place i have visited many times and must get 1 or 2 chanel goods for my dearest 1. Please visit and take a picture at the coco chanel portrait and visit the famous staircase.

Thank Sean_Chua
Liverpool, United Kingdom
Level Contributor
2,584 reviews
817 attraction reviews
common_n_attraction_reviews_1bd8 1,075 helpful votes
5 of 5 stars Reviewed October 24, 2015

I am a huge fan of Chanel as a brand and have been lucky enough to shop with them all over the world. This was by far the best experience ever, If you're going to treat yourself, or treat a loved one, take them here. treated like royalty the minute you walk in. Beautiful choice of goods to be admired... More 

Thank SarahCorell
Level Contributor
49 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 16, 2015

It's a great experience for any Chanel lover. I went in with a friend to look at earrings and we were greeted at the door then we were allocated a sales associate quickly. Once we had decided on out purchases we were offered drinks while we waited for the paperwork to be completed and everything to be boxed and bagged.... More 

Thank Anna C
Level Contributor
3 reviews
5 of 5 stars Reviewed September 30, 2015

You have to visit/ shop at this store if you love Chanel 😉 Aside from the fact that this is the original Chanel store and Gabrielle Chanel's apartment back in the day... they also have a wide selection of chanel products to choose from. The sales associates and the cashier/accountants are also very nice... I particularly remembered Veronique and Aya... More 

Thank Maria B
Boston, Massachusetts
Level Contributor
12 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 26, 2015

If someone planning to visit Chanel store in Paris, I would recommend this one first. The original store got great selection, obviously great service and location.

Thank dekale
Level Contributor
48 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed September 20, 2015

The worst experience by a lady called Pacholi or something like that. I wanted to treat my wife to a new handbag for her birthday... My wife was looking and admiring the bag She wanted which She saw as soon as I walked in the shop, the lady rushed up to me whislt We was looking at the bag and... More 

4 Thank Amit C
Mission, TX
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed September 13, 2015

My wife said it was the highlight of the trip to be in the original Chanel and seeing the stairs to her upstairs apartment. The staff were as professional as humanly possible and yet so nice. They understand how special a place it is. She found the purse she wanted, but instead bought classic earrings and a beautiful necklace.

Thank drstinz

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Staying in Louvre / Palais-Royal

Neighborhood Profile
Louvre / Palais-Royal
From the majestic Louvre to the regal Palais-Royal, this neighborhood oozes luxury. The grand arches along Rue de Rivoli are shadowed by mosaics in front of decorated vitrines and hotels. Place Vendôme is lined with the world’s best jewelers and their glittering window displays. Every other establishment has someone to open the door for you or park your car. You can spend hours gazing at its haute couture shops or lingering over a meal at any of its chic eateries. After all that indulgence, the Tuileries gardens provide stately respite, while theaters compete for your applause. It's a neighborhood that draws admirers from around the world, all attracted to the luxe life in Paris.
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