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31, rue Cambon, 75001 Paris, France (Louvre / Place Vendôme)
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Ranked #16 of 388 shopping in Paris
Certificate of Excellence 2014
Type: Specialty Shops
Activities: Shopping
12 visitor photos
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71 reviews from our community

Visitor rating
Date | Rating
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English first
Sydney, Australia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 14, 2014

Last July was my first visit to Paris and I wanted to buy my very first Chanel bag at the original store but at the same time I also wanted to try out an experiment with their customer service. I deliberately dressed down and even changed into my flip flops! I did give them a tiny clue though, I was... More

Was this review helpful? Yes 3
12 reviews 12 reviews
4 attraction reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 13, 2014

Hi Great experience - went in July - V busy and yes was a bit like gap - didn;t get any assistance till I asked but when asked I was assisted quickly - I knew what I wanted so maybe that helped , offered juice etc after I paid the sales lady asked if I wanted to see the famous... More

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
3 attraction reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 11, 2014

Sean from Chanel ala moana is awesome! So helpful! Also try their eyeliner and concealer- both amazing

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Top Contributor
50 reviews 50 reviews
27 attraction reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 8, 2014

Nice to visit the Chanel flagship store at 31 Rue Cambon. Sales staff were courteous and willing to assist in queries. Accompanied my colleague, who bought a few items there. They even provided a brown bag to cover the actual Chanel paper bag, just so that you would not look so conspicuous carrying a Chanel bag around Paris.

Was this review helpful? Yes
Senior Contributor
33 reviews 33 reviews
21 attraction reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 5, 2014

The sales girl who helped us, Julie, was very sweet and warm. We were treated to champagne while we shopped and had a great experience here. Left with our first Chanel bags!

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Yuma, Arizona
Senior Reviewer
10 reviews 10 reviews
3 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 3, 2014

I have never set foot in a Chanel store or boutique but could not miss seeing the Rue Cambon store. The only Chanel things I have had previously were bottles of perfume and lotions. While I anticipated being treated not so well, everybody in the Mothership was so nice. I got to see the famous mirrored stairs! I now own... More

Was this review helpful? Yes 1
Senior Contributor
25 reviews 25 reviews
7 attraction reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 3, 2014

I was in Paris...so what's as iconic as Eiffel Tower and Arc de Triomphe in this city? Chanel & LV. So i went with hubby to just have a look to see where Coco Chanel lived and worked. The shop was really busy. The security guard told us to go to the last entrance which is where the grand staircase... More

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Top Contributor
61 reviews 61 reviews
13 attraction reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed August 1, 2014

Went to the original store at Rue Cambon on a Saturday evening (5pm). There was no queue and we just walked in. The store was quite busy. We wondered around the store on our own for like 5 min. before someone finally took notice of us. This was a bit below expectation as we are after all at the Chanel... More

Was this review helpful? Yes 1
Ashburn, Virginia, United States
17 reviews 17 reviews
3 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 13, 2014 via mobile

Visited the original store and I must say was thrilled. Our sales person Daniel was amazing. He even took a pic with me on the staircase. Soldes season is definitely the time to go.

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Paris, France
Senior Contributor
32 reviews 32 reviews
15 attraction reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 7, 2014

OK, I am a guy. I say that to give you the idea that I have no idea what I am talking about That said, my wife was happy. We were greeted happily by all the employees when we walked in, a young lady immediately came over and gave us her full attention. Her English was good enough that we... More

Was this review helpful? Yes 5

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