We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Chanel

#56 of 491 Shopping in Paris
Certificate of Excellence
Neighborhood:
Louvre / Palais-Royal
Improve this listing
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Neighborhoods
Neighborhoods
Get directions
Address: 31, rue Cambon, 75001 Paris, France
Phone Number: 33-1-42-86-28-00
Website
Activities: Shopping

TripAdvisor Reviewer Highlights

Read all 120 reviews
Visitor rating
  • 70
    Excellent
  • 26
    Very good
  • 13
    Average
  • 1
    Poor
  • 10
    Terrible
must visit for Chanel lovers

Yes , there is a long wait to be served , even more so that the Euro is weak against other currencies but this is the original . The smell is leather and fashion and it's divine !

4 of 5 starsReviewed July 19, 2015
Yrfdes R
,
London, United Kingdom

Similar Things to Do in Paris

Add Photo Write a Review

120 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Belfast
Level Contributor
37 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 28, 2015 NEW

Wonderful place to see ground zero for Chanel. The whole site is testament to the massive amounts of history around while Coco Chanel was doing her work

Was this review helpful? Yes
ontario, canada
Level Contributor
127 reviews
62 attraction reviews
common_n_attraction_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed July 26, 2015 NEW

Thought this would be fun to visit (not really expecting to buy anything) and the store did not disappoint. If you are familiar at all with the brand you know this is the location of her original store and apartment. You can actually see the staircase leading up to her apartment and if you are lucky (like we were) the... More 

Was this review helpful? Yes
London, United Kingdom
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 19, 2015

Yes , there is a long wait to be served , even more so that the Euro is weak against other currencies but this is the original . The smell is leather and fashion and it's divine !

Was this review helpful? Yes
Bloomfield, New Jersey
Level Contributor
11 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 10, 2015

Though you may have to wait a little bit to be helped, it is well worth the wait. Not only might you see some of the rich and famous here like we did, but if you are an American, you will enjoy learning how far your dollar can go at this point in time.

Was this review helpful? Yes
Hong Kong, China
1 review
1 of 5 stars Reviewed July 7, 2015

All about waiting even you saw they are available. I wore my own boy Chanel and they asked if I took the bag when I walked out. These guys should be fired .

Was this review helpful? Yes
Wisconsin
Level Contributor
10 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 6, 2015

A "Must See" in Paris-even if like me you are just buying some perfume. If you ask, you will get to see the famous spiral staircase to the atelier. Just ask! The associate brought me a glass of water, but I noticed a lot of folks were having champagne. I thought the sales associates were nice-and after I bought my... More 

Was this review helpful? Yes 1
Singapore, Singapore
Level Contributor
8 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 28, 2015

The japanese staff who served us was patient and friendly. I have been to 2 chanel stores, 1 at the departmental store and noticed that they tend to be discriminating towards Asians. When I was just enquiring about something, the sales staff will get uptight and say: 'talk to your sales person' in a rude tone. When I want to... More 

Was this review helpful? Yes 4
Hartford, Connecticut
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 30, 2015

My initial thought was to buy 2 bags at the Louis Vuitton store but I'm glad I changed my mind and stopped by Chanel, was assisted by Lola and loved the experience, me and my husband were offered water while Lola showed us a selection of bags, I eventually decided on a classic flap bag, Lola also showed us around... More 

Was this review helpful? Yes 8
Level Contributor
7 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 27, 2015

My wife and I visited the house of Chanel as I was informed is the place where the famous designer lived. As a walk up customer you don't really see the house on the exception of the steps but my wife was pretty excited to be in the flagship store. Worth the walk. Fun to see.

Was this review helpful? Yes 2
New Jersey
Level Contributor
35 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed May 19, 2015

After reading reviews from different sources, my wife and I were prepared for anything short of the staff at the Chanel "mothership" throwing tomatoes at us for being so audacious as to approach. However, we found the entire staff, from doorman to clerk to security to check out to be gracious and professional. This was BEFORE we showed any intention... More 

Was this review helpful? Yes 7

Travelers who viewed Chanel also viewed

Paris, Ile-de-France
Paris, Ile-de-France
 
Paris, Ile-de-France
 

Been to Chanel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Chanel

Address: 31, rue Cambon, 75001 Paris, France
Phone Number: 33-1-42-86-28-00
Location: Europe  >  France  >  Ile-de-France  >  Paris>  > Louvre / Palais-Royal

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Chanel and other visitors
7 questions
Ask a question

See all questions (7)

Questions? Get answers from Chanel staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?

Staying in Louvre / Palais-Royal

Neighborhood Profile
Louvre / Palais-Royal
From the majestic Louvre to the regal Palais-Royal, this neighborhood oozes luxury. The grand arches along Rue de Rivoli are shadowed by mosaics in front of decorated vitrines and hotels. Place Vendôme is lined with the world’s best jewelers and their glittering window displays. Every other establishment has someone to open the door for you or park your car. You can spend hours gazing at its haute couture shops or lingering over a meal at any of its chic eateries. After all that indulgence, the Tuileries gardens provide stately respite, while theaters compete for your applause. It's a neighborhood that draws admirers from around the world, all attracted to the luxe life in Paris.
Explore this neighborhood