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Address: Portland Street, Manchester, United Kingdom, Manchester, England
Phone Number: 0871 222 8223
Website
Today
9:00 am - 5:00 pm
Closed now
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Hours:
Mon - Fri 9:00 am - 5:00 pm
Sat 9:00 am - 2:00 pm
Description: Visting Manchester, UK? Stop in at this award winning tourist information...
Visting Manchester, UK? Stop in at this award winning tourist information centre for sightseeing guides, hotel information and maps of the region.Talk to the knowledgeable and friendly staff for ideas on what to do and see or use the 'interactive tables' for inspiration on your visit.The Centre sells discounted tickets for Chester Zoo, Tatton Park and Trafford Centre Legoland.
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TripAdvisor Reviewer Highlights

Read all 41 reviews
Visitor rating
  • 14
    Excellent
  • 11
    Very good
  • 10
    Average
  • 2
    Poor
  • 4
    Terrible
Very hard to find from Piccadilly station

I looked up the address of the Visitors Centre before we left for Manchester, so we knew to look for Portland Street and Piccadilly Plaza. We expected a sign at Piccadilly... read more

3 of 5 starsReviewed February 9, 2015
profecto
,
Adelaide, South Australia
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41 Reviews from our TripAdvisor Community

Date | Rating
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English first
Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 12, 2015

I know that the Visitor Centre is in the midst of a makeover but the experience of my wife and myself today was so disappointing. This is a city I have been wanting to visit for years. I expected to be able to get up to date information on tourist sights, public transport etc. But no, nothing was offered. How... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed February 20, 2015

Went in with my mother to ask which way it was to the museum, and made to feel like a nuissance by a sour faced old woman behind tbe desk. She whipped out a map and started manically circling different attractions, snapping when either of us asked a question. So utterly rude. That woman shouldn't be in a job anywhere... More 

Was this review helpful? Yes
Adelaide, South Australia
Top Contributor
142 reviews 142 reviews
113 attraction reviews
155 helpful votes 155 helpful votes
3 of 5 stars Reviewed February 9, 2015

I looked up the address of the Visitors Centre before we left for Manchester, so we knew to look for Portland Street and Piccadilly Plaza. We expected a sign at Piccadilly station, a pretty common practice in most cities which attract a lot of tourists. There was no sign that we could see, so we left via the exit to... More 

Was this review helpful? Yes
Hindhead, United Kingdom
Top Contributor
80 reviews 80 reviews
38 attraction reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed December 5, 2014

Not sure about some of the negative reviews here but maybe the staff have now changed? We wanted to find out about the free bus services that run in Manchester and wanted a map of the city. Both appear on one publication and the member of staff who we spoke to was polite and friendly. She gave us a map... More 

Was this review helpful? Yes
Shrewsbury, United Kingdom
Top Contributor
59 reviews 59 reviews
6 attraction reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed July 17, 2014 via mobile

Four of us - older women - visited Manchester for four days and this was our first port of call when we arrived in order to obtain bus info etc. Well, what a welcome to the city! The woman we dealt with was so snappy and brusque (as mentioned by a previous visitor), and admonished us with " wait a... More 

Was this review helpful? Yes 2
deltorro01, Digital Manager at Manchester Visitors Centre, responded to this review

Thank you for taking the time to review your recent visit to the Manchester Visitor Information Centre. I am sorry that your experience was not a positive one; we work hard to give excellent levels of customer service and on this occasion have not delivered. I appreciate your feedback and will use it to ensure that the level of customer... More 

Stockport
Top Contributor
199 reviews 199 reviews
92 attraction reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed October 2, 2013

If you want to find out about what is on in the whole Greater Manchester region, then this is the place to go, loads of leaflets on all the major attractions, and indeed minor attractions, the staff are always pleasant and approachable, very helpful even to someone like myself who lives and works in Greater Manchester, often asking with more... More 

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Normanton, , United Kingdom
1 review
3 of 5 stars Reviewed September 17, 2013

Hi on my visit to the centre today i found the bags with quotes on section all very nice but no Morrissey quote or Ian Brown,WHY is this

Was this review helpful? Yes
Biel, Switzerland
Senior Contributor
43 reviews 43 reviews
9 attraction reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed August 20, 2013

I've been to many tourist information centres around the world but have never been so badly received anywhere. The lady in charge seemed already annoyed that somebody dared enter and was then very brisk and curt replying to my queries. I really got the impression she wanted me to leave not only her office but Manchester as soon as possible.... More 

Was this review helpful? Yes 1
VisitManchester, Manager at Manchester Visitors Centre, responded to this review

Thank you for taking the time to review the MVIC. I am sorry that you did not find the service up to its usual high standards; we pride ourselves on excellent customer service and appear not to have delivered on this occasion. I appreciate your feedback as it shows that we can always do more to exceed visitor’s expectations. I... More 

Manchester, United Kingdom
Senior Contributor
25 reviews 25 reviews
14 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 18, 2013

you will find out all you need to know about Manchester here and the memorablia is fantastic. visit here they will help

Was this review helpful? Yes
Chippenham, United Kingdom
Top Contributor
146 reviews 146 reviews
30 attraction reviews
160 helpful votes 160 helpful votes
3 of 5 stars Reviewed February 10, 2013

It is a nice modern building and the staff happy to help but I thought there was not a lot of written information or brochures available, seemed to be more emphasis on selling items. Not much on areas outside of Manchester either.

Was this review helpful? Yes

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Manchester Visitors Centre and other visitors
2 questions
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Birmingham, Ohio
1 month ago

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Questions? Get answers from Manchester Visitors Centre staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?