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Manchester Visitor Information Centre

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Address: Portland Street | 1 Piccadilly Gardens, Manchester M1 1RG, England
Phone Number: +44 871 222 8223
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9:30 am - 5:00 pm
Open now
See all hours
Sun 10:30 am - 4:30 pm
Mon - Sat 9:30 am - 5:00 pm
Recommended length of visit: <1 hour

Visting Manchester, UK? Stop in at this award winning tourist information...

Visting Manchester, UK? Stop in at this award winning tourist information centre for sightseeing guides, hotel information and maps of the region. Talk to the knowledgeable and friendly staff for ideas on what to do and see. The Centre sells discounted tickets for Chester Zoo, Tatton Park and Trafford Centre Legoland.

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TripAdvisor Reviewer Highlights

Read all 53 reviews
Visitor rating
  • 16
  • 16
    Very good
  • 12
  • 4
  • 5
Smaller but effective

I must admit I loved the previous VIC over the road with all its Twitter trending displays and wide range of merchandise but clearly funding has Ben a problem and its downsized... read more

4 of 5 starsReviewed 1 week ago
Douglas G
via mobile
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53 Reviews from our TripAdvisor Community

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Level Contributor
233 reviews
142 attraction reviews
common_n_attraction_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I must admit I loved the previous VIC over the road with all its Twitter trending displays and wide range of merchandise but clearly funding has Ben a problem and its downsized significantly which is a real shame. However despite the stripped down smaller premises and retail offer the staff are the usual excellent people you expect in Manchester. There... More 

Thank Douglas G
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 11, 2015 via mobile

I popped I here whilst in Manchester on business. I found the staff very friendly and helpful and good selection of touristy type presents at a very reasonable price. If you want a gift for someone try here rather than the post office 50m away which has tourist gifts at extortionate prices.

1 Thank Alistair B
Manchester, United Kingdom
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 30, 2015

This facility has recently moved from its large corner site to a much smaller unit near Piccadilly Gardens Metrolink station. This was my first visit to the new place and it is about a quarter of the size of the previous place. Guided tours often start from the Visitor Centre and the old place had a few seats where you... More 

Thank Tricia N
Kuching, Malaysia
Level Contributor
352 reviews
156 attraction reviews
common_n_attraction_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed October 29, 2015

Friendly place where we are able to get the information for Manchester itself. The staff was nice enough to point out the different directions for us to have a better idea on how about to go around Manchester. It is a must, should you need information of Manchester!

Thank AChee74
Manchester, United Kingdom
Level Contributor
34 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed September 26, 2015

We visited Manchester for the first time in many years and everything has changed. Instead of walking aimlessly around we asked 2 people in authority where it was but neither wanted to tell us. I know that sounds stupid but it seemed that way. One said it was in Britannia hotel off Piccadilly Gardens but it wasn't, the other just... More 

Thank Wingwalk49
Dubbo, New South Wales, Australia
Level Contributor
42 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 5, 2015

This very modern and well appointed building is easy to find and the staff were very helpful with details and local knowledge on where we wanted to go. They also chatted about their personal visits to these areas, if you need information on what is happening and how to get there, this is the place to go

Thank John G
Dunfermline, United Kingdom
Level Contributor
34 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed July 21, 2015 via mobile

Hard to find and uninspiring. Member of staff couldn't be bothered! Circled some libraries and churches very quickly on a map. No use to us with two teenagers and so fast even if it was we couldn't keep up with her. No attempt to find out what we were interested in. No attempt to encourage us to stay and spend... More 

Thank Jennifer D
Perth, Australia
Level Contributor
218 reviews
200 attraction reviews
common_n_attraction_reviews_1bd8 56 helpful votes
2 of 5 stars Reviewed June 20, 2015

If you are looking for the tourist information it has been moved to a temporay location and has minimal information and pamphlets.

Thank 382albert
Sydney, Australia
Level Contributor
23 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed May 12, 2015

I know that the Visitor Centre is in the midst of a makeover but the experience of my wife and myself today was so disappointing. This is a city I have been wanting to visit for years. I expected to be able to get up to date information on tourist sights, public transport etc. But no, nothing was offered. How... More 

Thank Andrew T
1 review
1 of 5 stars Reviewed February 20, 2015

Went in with my mother to ask which way it was to the museum, and made to feel like a nuissance by a sour faced old woman behind tbe desk. She whipped out a map and started manically circling different attractions, snapping when either of us asked a question. So utterly rude. That woman shouldn't be in a job anywhere... More 

Thank alexkisby

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Manchester Visitor Information Centre and other visitors
2 questions
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Birmingham, Ohio
10 months ago

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Questions? Get answers from Manchester Visitor Information Centre staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?