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Address: 303 Deansgate | Hilton Manchester Deansgate, Manchester M3 4LQ, England
Phone Number: 01618701688
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Today
11:00 am - 2:00 am
Closed now
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Hours:
Sun - Thu 11:00 am - 1:00 am
Fri - Sat 11:00 am - 2:00 am

TripAdvisor Reviewer Highlights

Read all 803 reviews
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  • 216
    Excellent
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    Very good
  • 151
    Average
  • 109
    Poor
  • 115
    Terrible
Views wonderful, overall experience not so wonderful!!

My boyfriend surprised me with a midnight feast at Cloud 23, involving a window table and some sweet treats and a hot chocolate! On arrival we waiting for around 15-20 minutes to... read more

3 of 5 starsReviewed yesterday
Gemma B
,
Blackpool, England, United Kingdom
via mobile

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803 Reviews from our TripAdvisor Community

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Blackpool, England, United Kingdom
Level Contributor
17 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

My boyfriend surprised me with a midnight feast at Cloud 23, involving a window table and some sweet treats and a hot chocolate! On arrival we waiting for around 15-20 minutes to get up to the bar but once we arrived the atmosphere seemed quite cool and the views of Manchester at night were lovely. We were seated in a... More 

Helpful?
Thank Gemma B
United Kingdom
Level Contributor
60 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

You really should book even for a drink, if you are a group 6+ you'll be asked for a deposit. If you want to be here during sunset expect to have to put down a deposit because there is high demand. If any of this puts you off then go elsewhere but we loved it. The prices are slightly higher... More 

Helpful?
Thank sarahbX1388QL
Centelles, Spain
Level Contributor
43 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

Went here with a group of friend. We had to wait to enter the lift, once up stairs it looked as though we had been forgotten, tables just thrown in a corner, no lighting once it got dark, having to use a phone light to read a menu. The afternoon tea had bought in desserts, lacked flavour. The food was... More 

Helpful?
Thank Len S
Manchester, United Kingdom
1 review
1 of 5 stars Reviewed 3 days ago NEW

I have been trying to make a booking for my 50th birthday for 13 people since December (my birthday is in April). I called on two occasions in December, each time redialling and waiting 45 minutes but failing to get anyone to answer. I emailed and got not answer. Eventually I got through and was told the bookings are only... More 

Helpful?
Thank isahale
Altrincham, United Kingdom
1 review
2 of 5 stars Reviewed 4 days ago NEW

We visited at 4pm on Friday 5th February, 3 couples celebrating a birthday. The waitress that greeted us was lovely and showed us to our seats. It went downhill from there. We had to ask if we could order our drinks. It was then 20 minutes before they arrived. The waitress who took our order and delivered our drinks was... More 

Helpful?
Thank Karen H
Manchester, United Kingdom
Level Contributor
7 reviews
3 attraction reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

After booking afternoon tea here with a friend who was visiting Manchester for the day, I was a bit apprehensive after reading negative reviews on the service. I was greeted with my first name and made to feel special, shown to the table, a waiter pointed out landmarks in our viewpoint and offered to take photos of us with the... More 

Helpful?
Thank LebbyBean
Bury, United Kingdom
Level Contributor
34 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Had afternoon tea here, whilst looking out over the fantastic views. Customer service was excellent, food was delicious with a good selection. Catered to allergies and food preferences.

Helpful?
Thank brianneturner
Greater London, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

Nice views but the staff are useless and clearly not interested in their job. No one offers to take your coats, no one helps you find room on your tables to actually put the afternoon teas etc, it's very hard to get their attention as they just chat amongst themselves, there's no sugar for your tea, they keep calling you... More 

Helpful?
Thank Manintown
Manchester, United Kingdom
Level Contributor
9 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved this place, went for my birthday had a fantastic evening, though not for peope who don't like heights. The bar itself is classy and the staff are very helpful.

Helpful?
Thank Silvana A
Liverpool, United Kingdom
Level Contributor
79 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The views are quite beautiful. Good idea to have all the big windows etc. The layout is also quite nice, you can get a table by the window or just stand and look out etc. The clientele is mixed, even at night for the clubbing crowd. The crowd goes from very young to quite mature, all mixed up in one... More 

Helpful?
1 Thank James B

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Cloud 23 Bar and other visitors
4 questions
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Bradford, United Kingdom
3 months ago
Vilanova i la Geltru, Spain
3 months ago

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?