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Address: 303 Deansgate | Hilton Manchester Deansgate, Manchester M3 4LQ, England
Phone Number: 01618701688
Website
Today
11:00 am - 2:00 am
Open now
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Hours:
Sun - Thu 11:00 am - 1:00 am
Fri - Sat 11:00 am - 2:00 am

TripAdvisor Reviewer Highlights

Read all 582 reviews
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    Very good
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    Average
  • 77
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  • 78
    Terrible
Lovely, yet again

Another visit here, this time for birthday celebrations, yet again lovely. Fab views, lovely drinks and happy friendly helpful staff. Again we were lucky with the weather... read more

4 of 5 starsReviewed April 21, 2015
Janet C
,
Stoke-on-Trent, United Kingdom
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582 Reviews from our TripAdvisor Community

Date | Rating
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English first
Bolton, UK
Contributor
18 reviews 18 reviews
6 attraction reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 22, 2015 NEW

We booked afternoon tea as a treat for a friend's 40th birthday and whilst we'd heard mixed reviews we were hopeful for a good afternoon....we weren't disappointed. We went on a Sunday. It wasn't packed out but ticking over so the service we received was attentive. The afternoon tea itself wasn't amazing but helped along with plenty of free refillable... More 

Was this review helpful? Yes
Stoke-on-Trent, United Kingdom
Top Contributor
96 reviews 96 reviews
19 attraction reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed April 21, 2015 NEW

Another visit here, this time for birthday celebrations, yet again lovely. Fab views, lovely drinks and happy friendly helpful staff. Again we were lucky with the weather, cloudless sky giving far reaching views over Manchester and beyond. Will be back again, love it.

Was this review helpful? Yes 1
Sheerness, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2015 NEW

There were a huge range of cocktails and the food was delicious. I loved the glass floor. The staff were very attentive and one of our group wasn't too keep on the cocktail so they changed it! Excellent service

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Manchester, United Kingdom
Senior Contributor
42 reviews 42 reviews
23 attraction reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 15, 2015

Booked champagne afternoon tea for a 21st,telephoned to check on dress code,on the web it says no jeans,excerise gear,dress to impress!!! The people we saw were quite underdressed,ie ripped jeans,cardigans very casual. I don't expect people to be twin sets and pearls etc but a bit of an effort would of made the occasion a bit special. My other moan... More 

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Marple
Contributor
11 reviews 11 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 13, 2015

Was taken to Cloud 23 for 60th birthday present by my best friend and had a excellent time we arrived about half an hour before booking time but was given our window table what a view We had a champagne cocktail which was excellent then followed a afternoon tea it was fantastic we were not rushed and absoulotly enjoyed ou... More 

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Manchester
Senior Contributor
27 reviews 27 reviews
4 attraction reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 11, 2015

Visited as a birthday treat on a lovely sunny early evening. Booked our place as we had heard about possible queues but when we got there at 6pm on a Thursday there was nobody queueing at all. Cloud 23, set in the Hilton hotel, has it's own lift which whisks you straight up to the 23rd floor once you have... More 

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Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 11, 2015

Great palace and beautiful view. Staff are friendly. Good prices. Had a romantic night with my girlfriend, good menu and great value. we will be back.

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Wigan, England, United Kingdom
Contributor
15 reviews 15 reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 10, 2015

We visited Cloud 23 as we were staying at the Hilton overnight. I had heard so many positive views about the place that I was looking forward to my visit. Firstly we had to queue to get in despite being a resident. Unfortunately the reviews I had heard did not live up to my expectation. The views are brilliant, however... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
Contributor
17 reviews 17 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 10, 2015

Nice views... and that's it! Poor customer service, expensive, and the quality of food and drink is very poor. I went to Cloud 23 with my wife to celebrate our anniversary, but what we experienced was very disappointing... the food menu is limited and when we ordered food almost half of the options were not available... and they serve food... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 9, 2015

Went into cloud 23 for a cocktail after a meal. Was not disappointed as it just was the finish to a great night. Would definitely go back again. The views of Manchester were fabulous and staff really nice.

Was this review helpful? Yes 1

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