We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Dudley Canal Trust Trips

Birmingham New Road, Dudley DY1 4SB, England
0121 557 6265
Website
Improve this listing
Ranked #1 of 4 activities in Dudley
Certificate of Excellence 2014
Type: Boat Tours
23 visitor photos
Write a Review

92 reviews from our community

Visitor rating
    59
    23
    5
    1
    4
Date | Rating
  • English first
  • Any
English first
Tamworth, United Kingdom
Senior Contributor
32 reviews 32 reviews
13 attraction reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed July 21, 2014 NEW

I got a voucher from Amazon, I phoned to book within pleny of time of the expiry date. The Lady on the phone was most helpful and accommodating. She also explained if we arrived early we could have our crema tea before the trip. We did arrive very early and was offered an early boat, which we took. Enjoyed our... More

Was this review helpful? Yes
Kingswinford, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 17, 2014 NEW

My wife and I booked a trip on the 6 hour cruise travelling through both the Dudley and Netherton tunnels. We were pleasantly surprised to find the canalside café was open especially early for the cruise, serving breakfast sandwiches and hot drinks before we set out. The cruise was really interesting and the amazing captain kept up an informative running... More

Was this review helpful? Yes 1
Dudley T, Guest Relations Manager at Dudley Canal Trust Trips, responded to this review

We're really pleased you had such a great day out on our 6 hour tour! We'll pass on your comments about the trip and the skipper to our staff, who always like to hear they are doing a good job. Thanks for sharing your great day out with the TripAdvisor community, we hope to see you again soon! :) More

Birmingham
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 14, 2014

I was given a voucher for this trip as a birthday gift and was really looking forward to using it. When I called to book, I was told that there was no availability at all, meaning that the voucher would expire and therefore be worthless. I explained this to the telephone operative but was met with a determined resistance to... More

Was this review helpful? Yes 1
Dudley T, Guest Relations Manager at Dudley Canal Trust Trips, responded to this review

Thanks for submitting a review of your recent experience here on TripAdvisor. We're sorry that you were unable to use the voucher which was purchased from Amazon Local. Unfortunately the offer, which was not purchased from us, did have limited availabilty and an expiry date, which was 90 days after the purchase date of the voucher. This is stated on... More

Birmingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 11, 2014

I recieved a gift voucher to the attraction as a present, fiing it away for a later date. When I decided to use it I noticed the expiry date was approaching, so I contacted the Trust. They told me they were booked up until a few days after the expiry, and to my surprise they wouldn't honour the voucher. I've... More

Was this review helpful? Yes 1
Dudley T, Guest Relations Manager at Dudley Canal Trust Trips, responded to this review

Thanks for submitting a review of your recent experience here on TripAdvisor. We're sorry that you were unable to use the voucher which was purchased from Amazon Local. Unfortunately the offer, which was not purchased from us, did have limited availabilty and an expiry date, which was 90 days after the purchase date of the voucher. This is stated on... More

Wolverhampton, United Kingdom
2 reviews
5 of 5 stars Reviewed July 9, 2014

The trip was a present for my birthday for myself and my husband. My sister and hubby came too. We really enjoyed it . Was very relaxing and enjoyable. Got a few drips under the tunnels and a couple of people did some legging to move us along. There was a film too which was very informative on how it... More

Was this review helpful? Yes
Dudley T, Guest Relations Manager at Dudley Canal Trust Trips, responded to this review

We're glad you had such a great time with us. We'll pass on your nice comments about our skipper to our staff! Thanks for sharing your great day out with the TripAdvisor community, we hope to see you again soon! :) More

Exeter, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 8, 2014

liked the easy parking, nice friendly staff, informative and funny commentary, excellent photographic opportunities, historic. There was nothing I didn't like.

Was this review helpful? Yes 1
Dudley T, Guest Relations Manager at Dudley Canal Trust Trips, responded to this review

We're glad you enjoyed your day with us so much! If you've got photos you're particularly proud of why not share them on our facebook page or on twitter? We'd love to see them! Thanks for sharing your great day out with the TripAdvisor community, we hope to see you again soon! :) More

Contributor
17 reviews 17 reviews
6 attraction reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 5, 2014

We had a really nice afternoon visit to the canals. It worth a visit! The tunnels are cool, and there is a movie in the middle. The commentary from our "captain" was really good! We enjoyed it a lot! Worth a visit and we are planning to go back for longer trips too.

Was this review helpful? Yes 1
Dudley T, Guest Relations Manager at Dudley Canal Trust Trips, responded to this review

We're glad you had such a good time with us. All the details of our longer trips are available on our website, so you can choose which you'd like to travel on. Thanks for sharing your great day out with the TripAdvisor community, we hope to see you again soon! :) More

Tamworth, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 attraction reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 4, 2014

We took this a couple of weeks ago, the guys stealing the barges had great knowledge and was very clear with a bit of Black Country humour, advice would be take a light jacket or cardigan even in the summer as it can be a little cold in the tunnels and you do get the odd drips of water drop... More

Was this review helpful? Yes 1
Dudley T, Guest Relations Manager at Dudley Canal Trust Trips, responded to this review

We're glad you had such a good time with us. Bringing a cardigan or a jacket is excellent advice; as an underground attraction our caverns are a consistent temperature all year round which can feel cold, especially in the summer. We'll pass on your kind words about our skippers to our staff, who always like to know their work is... More

Halesowen, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 attraction reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 2, 2014

What an experience, found this offer on Amazon Local, Did not quite know what to expect, were pleasantly surprised to sit by the Side of the Canal in a very pleasant spot, eating a Tasty traditional Cream Tea, only an hour before our scheduled Boat Trip.3.00pm Initially a little worried as we boarded the Boat, to be given a white... More

Was this review helpful? Yes 3
Dudley T, Guest Relations Manager at Dudley Canal Trust Trips, responded to this review

We're really glad you had such a brilliant day out with us. We're very proud of our unique experience, so it's great you enjoyed yourself here! Thanks for sharing your great day out with the TripAdvisor community, we hope to see you again soon! :) More

South Birmingham
Senior Reviewer
9 reviews 9 reviews
6 attraction reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 30, 2014

Had a great time on the barge. Very informative and enjoyable. Seating a bit basic and would have been useful to kinow that you get dripped on, but that didn't detract from the enjoyment. The scone plus cream and jam was delicious, and the mug of coffee most welcome. Well worth it.

Was this review helpful? Yes 1
Dudley T, Guest Relations Manager at Dudley Canal Trust Trips, responded to this review

We're glad you had a great trip with us - sorry you got dripped on! It's all very clean water though, as it's been filtered through our limestone hill. :) Thanks for sharing your great day out with the TripAdvisor community, we hope we'll see you again soon! More

Travelers who viewed Dudley Canal Trust Trips also viewed

 
Dudley, West Midlands
Birmingham, West Midlands
 

Been to Dudley Canal Trust Trips? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Dudley Canal Trust Trips, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Manage your listing