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Alexander House Utopia Spa

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Address: Turners Hill, Crawley RH10 4QD, England
Phone Number: +44 (0) 1342 714914
Website

TripAdvisor Reviewer Highlights

Read all 196 reviews
Visitor rating
  • 135
    Excellent
  • 31
    Very good
  • 13
    Average
  • 11
    Poor
  • 6
    Terrible
Lovely setting. Great staff. Oh dear, the food...

we stayed at Alexander House for my recent birthday. An over night spa stay. The hotel and grounds are lovely. It really is done out tastefully. No complaints here. The spa is... read more

5 of 5 starsReviewed March 16, 2015
Sporty3334
via mobile
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196 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Any
English first
Senior Contributor
24 reviews 24 reviews
8 attraction reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 16, 2015 via mobile

we stayed at Alexander House for my recent birthday. An over night spa stay. The hotel and grounds are lovely. It really is done out tastefully. No complaints here. The spa is truly special. The out doors whirlpool a special treat, especially under the stars. Shame, in my opinion, that the steam room and sauna are in the respective changing... More 

Was this review helpful? Yes 1
Sussex, UK
Top Contributor
84 reviews 84 reviews
37 attraction reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 10, 2015

Love this place, nice and local, tucked away a little piece of heaven, treatments on offer are good, but its variable depending on therapist as some go in for the 'hard sell' for products, others really care about your experience.

Was this review helpful? Yes 1
Alton, Hampshire
Senior Contributor
28 reviews 28 reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed March 7, 2015

Myself and my husband booked a spa day here in December using a mid week offer the spa was running and had a lovely day. We weren't the only ones as it was busy when we arrived but it was very organised and we had comfy seats, free tea/coffee and flapjacks on arrival so no quibbles at all with our... More 

Was this review helpful? Yes 1
Crawley, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 28, 2015

Booked an afternoon tea for me and my mum at this hotel as very local to my house. Firstly what a shame they built them new suites outside in such a modern way! Totally takes away from the character of the place! Main building itself is very lovely and a very nice gent at the door explained the history of... More 

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West Sussex, UK
Senior Contributor
22 reviews 22 reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed February 15, 2015 via mobile

I've been to many Spa hotels around Sussex and was really looking forward to visiting this one - one of the most expensive. Firstly, we had some problems when I had to re-book with a few days notice owing to illness. They could have made it much easier. When we did go, I felt it wasn't up to standard. The... More 

Was this review helpful? Yes 3
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 10, 2015

I was treated to a spa day by my daughter for Christmas. We were really looking forward to our girls day out but we have to say we came away rather disappointed. We had booked an hour body massage followed by an hour facial and the treatment room was uncomfortably cold. I would like to add the therapists were very... More 

Was this review helpful? Yes 4
Oxford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 8, 2015

My boyfriend and I opted for a more quiet and tame way to spend new years eve. We booked into the Alexander House Hotel mid afternoon, and were delighted to see that we were upgraded to their new block of suites. The room was absolutely beautiful and massive, with heated floors in the bathroom and a lovely sitting area which... More 

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New York
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed February 7, 2015

Many years ago (late 70's) I used to eat out at the restaurant here so I thought a return after all these years would be interesting. This was a birthday treat for my girlfriend and I can say it went down very well in deed. The whole time spent here was an absolute delight and could not be faulted in... More 

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Senior Contributor
24 reviews 24 reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 7, 2015

We visited the spa as part of an overnight stay in the hotel itself. The warm, welcoming staff complemented the overall interior of a clean, professional spa just off the main building. Following a brief tour, we were met by our therapists and taken upstairs to a couples treatment room which again, was very modern & clean. Treatments complete, we... More 

Was this review helpful? Yes 1
Folkestone
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 2, 2015

Absolutely stunning hotel , we stayed in "treetops" spa suite , the suite was lovely , the bed was the most comfortable I've slept on ! The bathroom was large and had a double bath and powerful shower . We had room service and the steak was beautiful ! Very relaxed and laid back atmosphere throughout our stay , the... More 

Was this review helpful? Yes 1

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