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Waterford Crystal

The Mall, Waterford Waterford, Ireland
353 51 317000
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Ranked #4 of 19 Attractions in Waterford
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Type: Tourist/ Visitor Centers
Activities: Shopping
Owner description: Originally founded by George and William Penrose in 1783, Waterford crystal is world-renowned for quality and beauty. Have you seen someone blow... more » Owner description: Originally founded by George and William Penrose in 1783, Waterford crystal is world-renowned for quality and beauty. Have you seen someone blow molten crystal into a vase? Check out the factory tour. Visitors are guided through the factory to see experienced craftsmen at work, creating new crystal pieces. The factory is open to tours, contact the company for details. « less
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957 reviews from our community

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English first
Austin, Texas
Senior Reviewer
8 reviews 8 reviews
4 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 31, 2014 NEW

My Irish husband and I were mesmerized by the process, as we both adore fine crystal and glass. These artists are exceptional and you gain an in-depth appreciation for their business and experience. Well worth the visit for all age groups. Excellent educational & cultural experience.

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Coolum Beach, Australia
Senior Contributor
22 reviews 22 reviews
4 attraction reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 31, 2014 NEW

Even if you are not a fan of crystal, this is a worthwhile experience. I went early one morning, apparently it gets busier later in the day, and enjoyed the tour. Our guide was informative and helpful and watching the craftsmen create the crystal pieces, was very interesting.

Was this review helpful? Yes 1
Top Contributor
186 reviews 186 reviews
52 attraction reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 30, 2014 NEW

I had seen glass blown before, but I had never seen glass cut like this until we took the House of Waterford tour. Thank you!

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Tampa, Florida
Senior Reviewer
7 reviews 7 reviews
4 attraction reviews
5 of 5 stars Reviewed August 29, 2014 NEW

Let me preface this by saying I am obsessed with stemware, so visiting the Waterford Crystal Factory/Store has always been on my bucket list. That being said, this place is magical (like Disney for crystal lovers). Never doubt that the men and woman who craft these pieces are artist. I could have spent all day in the showroom, but definitely... More

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Brisbane, Australia
Top Contributor
164 reviews 164 reviews
66 attraction reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed August 29, 2014 NEW

Very beautiful! The showroom is elegant and displays are fantastic. Prices are really very good. The staff are well trained and familiar with the tax rules so you get your VAT back. Well worth a look.

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Worcester, United Kingdom
Contributor
16 reviews 16 reviews
5 attraction reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 27, 2014 NEW

The factory tour was led by an retired craftsman who could really explain the whole process. It is a realtively short tour 45 - 60 mins but you do get to see all steps in the process. This factory is small and focuses on the high end hand crafted crystal.

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Bridport, United Kingdom
Contributor
19 reviews 19 reviews
4 attraction reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 24, 2014

Nice to window shop but not much else , very crowded. Mainly Americans and Canadians who were quite loud. Left quite quickly to walk around city

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Sinead B, Tour Team Lead at Waterford Crystal, responded to this review

Dear Glenda F, Thank you for reviewing The House of Waterford Crystal. We are disappointed you did not enjoy your visit. Our manufacturing facility and retail store is a popular tourist attraction for visitors travelling from far & wide; US, Canada, Australia and Europe. This is high season and we welcome both coach itinerary bookings and free independent travellers. Best... More

Bronx, New York
Top Contributor
311 reviews 311 reviews
167 attraction reviews
197 helpful votes 197 helpful votes
5 of 5 stars Reviewed August 23, 2014

WATERFORD SHOW CASE, WATERFORD The Waterford tour was excellent and very informative. We walked from the show room to the receiving center to the floor of the factory. The waiting area had a fun and lively music video showing some of the more recent major product from around the world. The tour guides were very knowledgeable and explained the multiple... More

Was this review helpful? Yes 1
Alexandria, VA
Top Contributor
79 reviews 79 reviews
21 attraction reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed August 23, 2014

The Waterford Crystal tour was both beautiful and educational. The showroom had a great display of glass art, vases, and table settings. The best part of the tour was seeing the Waterford Crystal manufacturing process from hot glass to polished final object.

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1 review
1 of 5 stars Reviewed August 22, 2014

We took a tour of the the Waterford Crystal factory in Ireland in April 2014. There was no mention that items were not made in Ireland but would be shipped from overseas. After returning to the US we waiting for our items to arrive. However some appeared 4 months later and some never appeared at all. After many calls, letters... More

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