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Address: The Mall, Waterford Waterford, Ireland
Phone Number: 353 51 317000
Website
Today
9:30 am - 5:00 pm
Open now
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Hours:
Mon - Sat 9:30 am - 5:00 pm
Activities: Shopping
Description: Originally founded by George and William Penrose in 1783, Waterford...
Originally founded by George and William Penrose in 1783, Waterford crystal is world-renowned for quality and beauty. Have you seen someone blow molten crystal into a vase? Check out the factory tour. Visitors are guided through the factory to see experienced craftsmen at work, creating new crystal pieces. The factory is open to tours, contact the company for details.
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Visit Waterford Crystal like an insider
Top Rated
$436*
and up
3-Day Southeast Ireland Tour from Dublin: Kilkenny, Blarney...

TripAdvisor Reviewer Highlights

Read all 1,165 reviews
Visitor rating
  • 727
    Excellent
  • 308
    Very good
  • 94
    Average
  • 24
    Poor
  • 12
    Terrible
very intresting ,suitable for all ages , great guide

very welcoming ladies on front desk , tour guide extreamly helpful answered all of the kids questions , you get to see all aspects of production from raw materials to the finished... read more

5 of 5 starsReviewed April 1, 2015
catherina m
,
Tralee, Ireland
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1,165 Reviews from our TripAdvisor Community

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English first
Tralee, Ireland
Senior Reviewer
9 reviews 9 reviews
6 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 1, 2015 NEW

very welcoming ladies on front desk , tour guide extreamly helpful answered all of the kids questions , you get to see all aspects of production from raw materials to the finished product , went with family todlers and teens highly reckomend

Was this review helpful? Yes
Atlanta, Georgia
Top Contributor
81 reviews 81 reviews
20 attraction reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed March 31, 2015 NEW

Waterford Crystal world known for their locally manufactured and finely cut crystal is no more! Years ago, the production of the glassware stopped locally. It is now shipped in from other sources. It unfortunately, is no more than high priced cut glass. But, the older items that were made there can be viewed on the tour. If someone is a... More 

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LONDON
Senior Contributor
36 reviews 36 reviews
7 attraction reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 30, 2015 NEW

Waterford Crystal is by far one of the best places to visit. The craftsmanship of such beautiful crystal is worth seeing. The tour guide gives an interesting insight to how it all came about & you get to see the whole process from beginning to end. The intricate detail of some of the end products were absolutely incredible. I was... More 

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Blarney, Ireland
Senior Reviewer
10 reviews 10 reviews
6 attraction reviews
5 of 5 stars Reviewed March 29, 2015 NEW

Noel is an artist! Crafted and now.on the sales team. We did not take the tour but learned as much from Noel as.we would have if detoured. Disappointed the crystal pieces.for.sale were not.made I.Ireland

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Phoenix, AZ
Top Contributor
403 reviews 403 reviews
207 attraction reviews
162 helpful votes 162 helpful votes
5 of 5 stars Reviewed March 29, 2015 NEW

This was a great tour. You witness the creation of Art from the mold-making to the glass blowing - to the hand craftsmanship of the cutting. Excellent store. Don't miss it.

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Salt Lake City, Utah
Contributor
15 reviews 15 reviews
10 attraction reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 29, 2015 NEW

Beautiful crystal and great craftmendship. I did feel bad for some of the workers, they only had pallets to stand on to carve the crystal😟

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Wasilla, Alaska
Contributor
16 reviews 16 reviews
8 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 28, 2015 NEW

Doing the tour brings it all together as see watch the crystal being hand crafted right before your eyes step by step with a knowledgeable tour guide explaining the whole process. Loved it!

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1 review
5 of 5 stars Reviewed March 27, 2015 NEW

This was an awe inspiring part of my Gate 1 tour of Ireland. The pieces were amazing, not to mention the talent of these artists!!

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Hutto, Texas
Top Contributor
121 reviews 121 reviews
39 attraction reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 27, 2015 NEW

We were able to see the actual blowing and shaping of Waterford crystal. It was very impressive to view the craftsmanship in working order. The gift shop was impressive with all the glassware of all types, golf trophies, vases, glasses, tumblers. All were beautiful. Take the tour, you'll love it.

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Berlin, Germany
Contributor
17 reviews 17 reviews
11 attraction reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 27, 2015 NEW

Lovely showroom with items for sale but no chance to get more details when closed over the Christmas period... would have expected some brochures, a video etc. but nothing and staff wasn't talkative at all.

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?