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Waterford Crystal

Certificate of Excellence
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Address: The Mall, Waterford Waterford, Ireland
Phone Number: 353 51 317000
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Today
9:30 am - 5:00 pm
Open now
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Hours:
Mon - Sat 9:30 am - 5:00 pm
Description:

Originally founded by George and William Penrose in 1783, Waterford crystal...

Originally founded by George and William Penrose in 1783, Waterford crystal is world-renowned for quality and beauty. Have you seen someone blow molten crystal into a vase? Check out the factory tour. Visitors are guided through the factory to see experienced craftsmen at work, creating new crystal pieces. The factory is open to tours, contact the company for details.

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$124*
and up
Best Waterford Crystal and Kilkenny Rail Trip...
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TripAdvisor Reviewer Highlights

Read all 1,751 reviews
Visitor rating
  • 1103
    Excellent
  • 458
    Very good
  • 139
    Average
  • 34
    Poor
  • 17
    Terrible
Well Organised, Informative Tour

Having taken the Waterford Crystal tour several times years ago before the 2009 bankruptcy, I wasn't expecting much from the new, much smaller location. However I was... read more

5 of 5 starsReviewed 2 days ago
AnCeoltoir
,
metro Boston
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1,751 Reviews from our TripAdvisor Community

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metro Boston
Level Contributor
16 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Having taken the Waterford Crystal tour several times years ago before the 2009 bankruptcy, I wasn't expecting much from the new, much smaller location. However I was pleasantly surprised at how well presented the craft is in the Mall location. The craftsmen (and one craftswoman) were all kind enough to interrupt their work to answer questions, or smile and wave... More 

Helpful?
Thank AnCeoltoir
Tokoroa, New Zealand
Level Contributor
68 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We had a tour of the factory. I did not know so much was hand made. Ive always been a crystal fan, but more so after the tour. It helps with the price when you see the work that goes in. Some of the furniture, and dressing table accessories were just so beautiful.

Helpful?
Thank jenny l
Velm
Level Contributor
49 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

A must see in Waterford! Take the tour and see the amount of work that goes into these masterpieces.Unbelievable craftsmanship! And get yourself a nice souvenir from the shop! :-)

Helpful?
Thank Icesaxo
Dublin Ireland
Level Contributor
138 reviews
69 attraction reviews
common_n_attraction_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed 1 week ago

We always enjoy our visit to Waterford Crystal. The Reception staff are always most helpful and the skilled craftsmen so pleasant.

Helpful?
Thank lStephano
Brentwood, England, United Kingdom
Level Contributor
50 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great Factory tour with methods and skills clearly explained by our Guide who is a retired cutter. We saw everything and really have a better understanding of how much still and labour is put into each and every piece of Waterford Crystal

Helpful?
Thank Ron L
Dublin, Ireland
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I just visited the place and he really enjoyed the experience (it was my second time). The tour was very informative and entertaining, learned about the history of crystal making in Waterford per se. It would help though if they put the tour times in the website so we'd know what time to go as we have... More 

Helpful?
Thank idang117
Pencader, Wales, United Kingdom
Level Contributor
19 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

We don't usually take tours but this one was fantastic! Our guide was informative and knowledgeable...it was much better than we could have imagined. We watched glass being blown, marked, cut and engraved. I never knew the difference between crystal and glass and i could have stayed to watch the masters work ALL day. Fascinating. Well worth a visit.

Helpful?
Thank blackdragonwales
Level Contributor
7 reviews
6 attraction reviews
5 of 5 stars Reviewed 1 week ago

The tour was super cool! The process is so impressive and we got to see people working on fine details. There's a wide variety of crystal for sale. My fiance and I bought toasting flutes for our wedding, can't wait to use them! :)

Helpful?
Thank Jamie S
Santa Ana, California
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We learned so much about the art of making the beautiful crystal. The tour guide was informative and seeing first hand how the process works was very thorough. I could have stayed all day to watch.

Helpful?
Thank merlenesteib
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We learned so much about Waterford Crystal today. It was a wonderful experience with a wonderful tour guide. We are so happy that we were able to attend. I would recommend this tour to anyone!

Helpful?
Thank DrKateDuncan

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?