We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Waterford Crystal

Certificate of Excellence
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Get directions
Address: The Mall, Waterford Waterford, Ireland
Phone Number: 353 51 317000
Website
Improve this listing
Today
9:30 am - 5:00 pm
Closed now
See all hours
Hours:
Mon - Sat 9:30 am - 5:00 pm
Activities: Shopping
Description: Originally founded by George and William Penrose in 1783, Waterford...
Originally founded by George and William Penrose in 1783, Waterford crystal is world-renowned for quality and beauty. Have you seen someone blow molten crystal into a vase? Check out the factory tour. Visitors are guided through the factory to see experienced craftsmen at work, creating new crystal pieces. The factory is open to tours, contact the company for details.
read more
Book ahead on Viator
Top Rated
$455*
and up
3-Day Southeast Ireland Tour from Dublin: Kilkenny, Blarney...

TripAdvisor Reviewer Highlights

Read all 1,505 reviews
Visitor rating
  • 940
    Excellent
  • 396
    Very good
  • 124
    Average
  • 31
    Poor
  • 14
    Terrible
Tour

A great tour. Loved learning how the Crystal is blown and etched. I have such a fondness for Waterford Crystal. Great selections to purchase in gift shop after tour. Very clean... read more

5 of 5 starsReviewed August 28, 2015
Momconnue
,
Atlanta, Georgia
Add Photo Write a Review

1,505 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Atlanta, Georgia
Level Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 28, 2015 NEW

A great tour. Loved learning how the Crystal is blown and etched. I have such a fondness for Waterford Crystal. Great selections to purchase in gift shop after tour. Very clean factory.

Was this review helpful? Yes
Lakeville, Minnesota
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 27, 2015 NEW

I shopped in their showroom, which was fabulous if you're into crystal. Large range of prices. I did not have time for their factory tour, but hope to next time.

Was this review helpful? Yes
Beverly Hills, Michigan
2 reviews
5 of 5 stars Reviewed August 26, 2015 NEW

Fantastic tour of the Waterford factory! It was interesting to see the process from start to finish. Nice to see the art and craft alive and well.

Was this review helpful? Yes
Tempe, Arizona, United States
Level Contributor
24 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 26, 2015 NEW

The displays of crystal are amazing, and the sales staff in the gift shop are helpful and fully knowledgable about details of shipping and international taxes. We were able to purchase several small and unique pieces as business gifts, well packed for taking home to the US.

Was this review helpful? Yes
Tweed, Canada
Level Contributor
38 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed August 26, 2015 NEW

Was not expecting too much from this tour but was very surprised to have enjoyed the experience to the degree I did. The craftsmen on site are so very talented and it was great to learn they have started a local apprenticeship program. They were also willing to stop and answer any questions. A must see!

Was this review helpful? Yes
Lake Haven, Australia
Level Contributor
56 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed August 25, 2015 NEW

The tour was quite interesting and the pieces of crystal in the shop were exquisite. Left wishing I had deeper pockets so I could have purchased some of the items although with 6 young grandchildren I would be scared to have them displayed other than in a cabinet which I also don't have.

Was this review helpful? Yes
Houston, Texas
Level Contributor
11 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 25, 2015 NEW

My daughter Nikki and I toured the factory and found it fascinating. We had a wonderful time in the showroom after the tour, and we were waited on by a delightful young man named Andrew. He helped us make our shopping quite an experience! I can't wait to hang the crystal ornaments we purchased on our Christmas tree.

Was this review helpful? Yes
Shoreview, Minnesota, United States
Level Contributor
60 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed August 24, 2015 NEW

Usually tours are reasonably priced, because they promote the company's product and have gift shops. We paid over 12 E each. Waterford Crystal Starts with the gift shop, while you wait for your tour. (We were there at 9:20 and had to wait for the 2nd tour.) I think it gets very crowded with buses later. I bought a little... More 

Was this review helpful? Yes 1
Oxfordshire, United Kingdom
Level Contributor
28 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 24, 2015 NEW

What a superb attraction, ideal for children and adults. Loads to see and fantastic tour guides, who answered all questions and if she couldn't, she found out the answer straight away and got back to us.

Was this review helpful? Yes
swindon wiltshire
Level Contributor
148 reviews
82 attraction reviews
common_n_attraction_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed August 24, 2015 NEW

Very informative guides who take you through all the process's, nice restaurant attached and a shop where you can buy goods starting at around E45 and going up to thousands of euros

Was this review helpful? Yes

Travelers who viewed Waterford Crystal also viewed

Waterford, County Waterford
 
Waterford, County Waterford
 

Been to Waterford Crystal? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Waterford Crystal and other visitors
8 questions
Ask a question

See all questions (8)

Questions? Get answers from Waterford Crystal staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?