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Jacobite Cruises, Loch Ness

Address: Glenurquhart Rd, Tomnahurich Bridge, Inverness IV3 5TD, Scotland
Phone Number: 01463 233999
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$20*
and up
92%
Ranked #10 of 48 Activities in Inverness
Certificate of Excellence 2014
Owner description: Water doesn't get much more mysterious than this 23 mile stretch...
Useful Information: Activities for older children
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Attraction details
Hours:
Sun - Sat 9:00 am - 5:00 pm
Owner description: Water doesn't get much more mysterious than this 23 mile stretch running through the Great Glen in the Highlands of Scotland.There's no better way to experience Loch Ness than by boat. Jacobite's award winning tours and cruises get you onto the water and into the heart of this iconic landscape. This is a whole lot more than simply sight-seeing. We've been running trips on and around Loch Ness for over 30 years and most of us live here.
Useful Information: Activities for older children
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757 reviews from our community

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Date | Rating
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English first
London, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 27, 2015 NEW

We are in Scotland on our honeymoon and went on the Freedom tour. The boat is lovely, warm and comfortable. The staff were very friendly and the commentary interesting. Beware the hour that you have at the castle goes very quickly and we didn't have time to visit the artefacts or watch the video (8 mins). We thoroughly enjoyed the... More 

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Skovde, Sweden
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed January 25, 2015 NEW

The weather was brilliant - the guide-voice on board was hard to hear sometimes. We had nice passengers from Belgium to talk to and saw the castle Urquhart from seaside.

Was this review helpful? Yes 1
FredaNewton, Owner at Jacobite Cruises, Loch Ness, responded to this review

Dear Reviewer Thank you for the feedback, we are glad you enjoyed the weather and enjoyed chatting with other customers on the tour. We are sorry to hear that you had difficulty hearing the commentary, it is an aspect of the tour that we are certainly looking into to improve. More 

Turku, Finland
Top Contributor
56 reviews 56 reviews
10 attraction reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 24, 2015 NEW

Jacobite bus and cruise tour from Inverness to Urquhart castle offered us an easy access to the castle with nice guided tour both by bus and by ship. Both bus and ship were clean and in very good condition, and the information shared by the guide was interesting local info about Inverness and Scotland.

Was this review helpful? Yes 1
FredaNewton, Owner at Jacobite Cruises, Loch Ness, responded to this review

Dear Reviewer Thank you for the fantastic feedback. It is great to hear that you enjoyed your time with us on one of our guided bus tours. We are glad that you found the guide to be informative and our fleet to be clean and in good condition. Thank you for taking the time to submit your feedback. More 

Dundee, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2015

Even though we couldn't find Nessie this was an great experience.. Lady bus driver was funny and also gave us lot of informations and history facts on the way. We enjoyed every single moment..took lots of pictures and really enjoyed the beauty of nature..Loch Ness and all the other Lochs, Urquhart caste.. So, I'd highly recommend this one..you won't regret... More 

Was this review helpful? Yes 1
FredaNewton, Owner at Jacobite Cruises, Loch Ness, responded to this review

Dear Reviewer Thank you for the wonderful feedback, we are delighted to hear that you enjoyed your guided bus tour with us and that you found the guide to be informative and entertaining. It certainly sounds like your camera was well used that day and so we are glad that you enjoyed the stunning scenery as much as we do!... More 

Nosy Be, Madagascar
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 19, 2015

A simple review cannot express the bliss of our Loch Ness tour. Despite the extreme weather conditions, the Jacobite Cruises have proved their high professionalism and our trip turned out to be a unique experience. Thanks to Allison and Linda for their kindness: we really enjoyed their company and their delightful explanations all along the road! We can warmly suggest... More 

Was this review helpful? Yes 2
FredaNewton, Owner at Jacobite Cruises, Loch Ness, responded to this review

Dear Reviewer, Thank you for the wonderful feedback, we are thrilled to hear that you enjoyed your unique experience with us. Alison and Linda are assets to the company and we know we are lucky to have them working for us. We feel the Loch has plenty to offer all year round and so are glad to hear that you... More 

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
3 attraction reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 15, 2015

We stayed at the Penta which is about 5 minutes walking from the bus depot where the tour starts. The lady bus driver was very funny and explained alot of history on the way. We got to the Information Centre and alighted to get on the ferry for the cruise of the Loch. It was a wet dreary day, totally... More 

Was this review helpful? Yes 1
FredaNewton, Owner at Jacobite Cruises, Loch Ness, responded to this review

Dear Reviewer Thank you for the great feedback, we are delighted to hear that you enjoyed the Sensation tour. It certainly sounds like you fully embraced the Scottish weather! Due to the variable weather the phrase "there's no such thing as the wrong weather, just the wrong clothes" is very apt. We do refer to it as Urquhart Castle but... More 

Cairns, Australia
Senior Contributor
45 reviews 45 reviews
20 attraction reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 15, 2015

We hired and car and drove up to Inverness for 2 days. We saw that Jacobite Cruises were highly recommended so we tried them out. Boat cruise went for 55 minutes in total. Inside the boat seats were comfortable and warm and up the top of the boat provided good views of the Loch. Views were excellent throughout seeing Urquhart... More 

Was this review helpful? Yes 1
FredaNewton, Owner at Jacobite Cruises, Loch Ness, responded to this review

Dear Reviewer We are delighted to hear that you enjoyed the views of the Loch and of Urquhart Castle, the scenery in the area is simply stunning. Customer service is very important to us and so we are disappointed that you felt we failed and that we did not meet your expectations on this occasion. Thank you for taking the... More 

Houston, Texas
Top Contributor
53 reviews 53 reviews
14 attraction reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 14, 2015

Great time with the trip to Castle Urquhart and the hour onshore was just enough to see everything at a leisurely pace. The boat had a warm, comfortable cabin with a full bar, but it was a bit early in the day for a toddy. As we were there in the winter, it was a bit chilly up top, and... More 

Was this review helpful? Yes 1
FredaNewton, Owner at Jacobite Cruises, Loch Ness, responded to this review

Dear Reviewer Thank you very much for the feedback. We are delighted to hear that you enjoyed the Freedom tour which includes a visit to the iconic Urquhart Castle. The views are stunning and we certainly appreciate working in such a beautiful part of the world. We are looking into enhancing the customer experience we offer and improving the commentary... More 

Palm Harbor, Florida
Senior Contributor
41 reviews 41 reviews
27 attraction reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed January 12, 2015

From the moment you purchase your ticket to the moment you leave the boat, it is evident that the customer is first on Jacobite cruises. The cruise was lovely and we felt very safe the entire time. They have many packages to choose from, one to match almost every budget. If you are taking a trip to the Loch Ness,... More 

Was this review helpful? Yes 2
FredaNewton, Owner at Jacobite Cruises, Loch Ness, responded to this review

Dear Reviewer Thank you very much for the glowing report card! We are thrilled to learn that you enjoyed your time with us. Our customers are the reason we are able to work in such a scenic and photogenic part of the world all year round and so we are therefore very grateful for this opportunity. Thank you for taking... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2015 via mobile

Planned a trip to Inverness for Hogmanay, and as an afterthought at the last minute, decided to book a Jacobite cruise on the Loch Ness. I am so glad I did! The temperature was cold, but otherwise, the weather conditions were favorable, and the views of the loch and surrounding area were, in a word, breathtaking. One of the highlights... More 

Was this review helpful? Yes 1
FredaNewton, Owner at Jacobite Cruises, Loch Ness, responded to this review

Dear Reviewer Thank you for the wonderful feedback, it sounds like you really enjoyed the last minute decision you made. The views are incredible so we are sure you can understand why we enjoy working in such beautiful surroundings all year round. Staff sick days are certainly few and far between! Thank you for taking the time to submit your... More 

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