We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Puffin Express

30 Culduthel Road, Inverness, Scotland
01463 717181
Improve this listing
Ranked #27 of 33 activities in Inverness
Type: Tours
Most recent review
- Nov 4, 2013
Write a Review

10 reviews from our community

Visitor rating
    6
    1
    0
    2
    1
Date | Rating
  • English first
  • Any
English first
Brisbane australia
Senior Contributor
22 reviews 22 reviews
12 attraction reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 4, 2013 via mobile

I recently did the day tour of Orkney with Sinclair Dunnett. What a fabulous day. What a fabulous Island. The tour was fully comprehensive and Sinclair is an extremely knowledgeable guide. We had a really good day with lots of photo opportunities and tours. Had lots of fun as well. I would highly recommend this tour to everybody.

Was this review helpful? Yes
Sydney, Australia
Contributor
19 reviews 19 reviews
10 attraction reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 22, 2012

After reading other reviews, I was surprised to hear of the negative experiences had by others as I had had such a fantastic one. Perhaps I was just lucky, but my dealings with Puffin Express were all straight forward and well mannered. Not sure if it made a difference, but I arranged for me and the other 3 adults travelling... More

Was this review helpful? Yes
Perth, Australia
1 review
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed May 15, 2011

Like some of the other reviewers, I am also surprised that this company is still in business! We had a very bad experience last year with Puffin Express (or Nor'west Tours as they are also, or were previously, known). We went on a short trip in the north of Scotland with this company and, although we loved the sights, we... More

Was this review helpful? Yes 14
Canada
Senior Contributor
33 reviews 33 reviews
4 attraction reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed October 26, 2010

I see Puffin has changed it's name. This good to know as I would never, ever subject myself to another experience like the one we had a couple of years ago with them. Yes our driver was the aforementioned Sinclair. He came across as one who knows everything about everything. If you don't believe him, just ask him! We really... More

Was this review helpful? Yes 13
Houston, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 22, 2010

I'm a bit leery of bus tours. Most seem mechanical, impersonal and if you do have a driver who narrates, it's usually from a memorized script. Not so with Nor'West. My father and I took the Isle of Skye day tour earlier this month, and not only was Sinclair extremely knowledgeable of the surrounding area, he went out of his... More

Was this review helpful? Yes
London
Senior Contributor
28 reviews 28 reviews
15 attraction reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 15, 2010

Booked two day trips with nor'west Tours - one to Skye and one to John O Groats. What a fabulous experience, Sinclair and Kathleen went out of there way to make sure everyone had a great time and had an answer for every question. Saw Puffins, Seals, Red Deer plus animals, birds and places we had never heard of. After... More

Was this review helpful? Yes
London
Senior Contributor
27 reviews 27 reviews
5 attraction reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 1, 2009

I've recently been on two of Nor'west tours and enjoyed both of them. One was to the Castle of Mey which was small and interesting. The other was to the Applecross Peninsular. The wather was perfect to see the scenery. The lunch stop at the Potting Shed was very good. Fresh cooked food with a view of the garden. There... More

Was this review helpful? Yes 1
London
1 review
5 of 5 stars Reviewed July 16, 2009

Puffin Express (now called Nor-West Tours) run small, friendly tours in a minibus, from Inverness to the far reaches of Scotland. Sinclair Dunnett, who has been our guide on both of the trips I've been on, is a wonderfully friendly, funny and knowledgeable guide who helps everyone feel welcome, and shares his insider knowledge and love for the beautiful landscapes... More

Was this review helpful? Yes
Minnesota
Contributor
14 reviews 14 reviews
3 attraction reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 15, 2008

I booked two separate tours with Puffin in early October 2008 and enjoyed both. I was looking for a tour company (I didn't want to drive myself) that offered a small group setting and allowed me to relax and enoy the journey as well as the sites! This I found in Puffin. My tours were a day trip to the... More

Was this review helpful? Yes 2
Norwalk CT
Contributor
11 reviews 11 reviews
5 attraction reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed September 22, 2008

Although these tours fill a gap in the market, allowing those who do not wish to self-drive to see areas of the Highlands of Scotland they would otherwise miss, I pray you enjoy your experience because the aftercare skills of the company are somewhat lacking. Having arrived at the pick-up point early we were stunned to come out of the... More

Was this review helpful? Yes 9

Travelers who viewed Puffin Express also viewed

Inverness, Scottish Highlands
Inverness, Scottish Highlands
 
Inverness, Scottish Highlands
Inverness, Scottish Highlands
 

Been to Puffin Express? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Puffin Express, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Manage your listing