We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Cardiff Tourist Information Centre

Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Get directions
Address: The Old Library, The Hayes, Cardiff CF10 1AH, Wales
Phone Number: +44(0)29 2087 3573
Website
Improve this listing
Description: The Cardiff Tourist Information Centre, in the beautiful and historic Old...
The Cardiff Tourist Information Centre, in the beautiful and historic Old Library building is where you can pick up free information leaflets and get advice on things to do, where to stay, what’s on and how to get there. Our friendly, multilingual and knowledgeable team will provide you with personal information and advice that will help you make the most of your stay in Cardiff. If you’re looking for a special memento of your visit to Cardiff, or need something that’s easy to carry home. don’t despair - help is at hand! We sell a variety of books and maps, Welsh souvenirs, soft toys and a range of other gifts.
read more

TripAdvisor Reviewer Highlights

Read all 35 reviews
Visitor rating
  • 16
    Excellent
  • 14
    Very good
  • 5
    Average
  • 0
    Poor
  • 0
    Terrible
Nice gifts to take back home

Easy to find,full of souvenirs,books,ect. Nice place to browse around when the city center is crowded,

5 of 5 starsReviewed August 7, 2015
allgreek2me
,
athens,greece
Add Photo Write a Review

35 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
athens,greece
Level Contributor
69 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed August 7, 2015

Easy to find,full of souvenirs,books,ect. Nice place to browse around when the city center is crowded,

Was this review helpful? Yes
Bangkok
Level Contributor
91 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed June 30, 2015

The Cardiff Tourist Information Centre is conveniently located in the centre of the city occupying the old county library and sandwiched between the St David's Hall and the city's old covered market. The Centre's staff are knowledgable about the city and its attractions. Cardiff souvenirs and books about the city and area available to buy. The Centre has an extensive... More 

Was this review helpful? Yes 1
Woking, United Kingdom
Level Contributor
174 reviews
107 attraction reviews
common_n_attraction_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed June 23, 2015

Not what I was expecting as it was in the Cardiff Bay but is there a tourist information centre in the city center. If there is its not located well within sight easily. Service and advice is ok, a little on the small side.

Was this review helpful? Yes
Shrewsbury, United Kingdom
Level Contributor
282 reviews
89 attraction reviews
common_n_attraction_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed June 6, 2015

Obviously at the time of writing, we were visiting the information centre in the Millenium Centre. People there were very friendly and informative and loads of literature for the tourist.

Was this review helpful? Yes 1
Cardiff, United Kingdom
Level Contributor
51 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 30, 2015

A city without a Tourist Information Centre!! Centre being the operative word. This was a fantastic service right in the centre of Cardiff, right where it was needed. It was always busy and the staff were brilliant. I was in here every couple of weeks to pick up books of maps for the hotel where I work and now we... More 

Was this review helpful? Yes
Aberystwyth, Wales, United Kingdom
Level Contributor
45 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed May 18, 2015

I had some difficulty locating this as it had moved from central Cardiff to the Bay. However when I found it the staff member I spoke to could not have been more helpful. I got an excellent walking and cycling map which is very useful and general advice about the area, city and what's on.

Was this review helpful? Yes
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 21, 2015

What is going to happen to Cardiff tourism in the future when the main tourist information centre in the centre of Cardiff closes at the end of March? Visitors to the Capital aren't going to travel down to Cardiff Bay for information. I feel so sorry for the highly qualified and efficient staff who will lose their jobs as a... More 

Was this review helpful? Yes 5
Level Contributor
159 reviews
106 attraction reviews
common_n_attraction_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed March 20, 2015

Its Situated near the castle and Capitol Shopping Centre.Staff is helpful and provided with good information and maps. Gift shop is good but tours i felt but expensive

Was this review helpful? Yes
Daventry, United Kingdom
Level Contributor
155 reviews
106 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed December 7, 2014

I wish to commend this information centre and the wonderful staff concerned with the running of such a pleasant environment. Whenever I have phoned up for information the telephone manner of each person who dealt with my query was exemplary and needs to be recognised. I Shall be planning another trip to Cardiff early in the new year and am... More 

Was this review helpful? Yes
Cardiff, United Kingdom
Level Contributor
210 reviews
68 attraction reviews
common_n_attraction_reviews_1bd8 112 helpful votes
5 of 5 stars Reviewed October 22, 2014 via mobile

Want to know everything and anything on Cardiff then this is the place to go, not only for Cardiff but also the rest of Wales. Friendly and knowledgable staff can help you make the most of your stay

Was this review helpful? Yes 2

Travelers who viewed Cardiff Tourist Information Centre also viewed

 
Cardiff, South Wales
Cardiff, South Wales
 

Been to Cardiff Tourist Information Centre? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Cardiff Tourist Information Centre and other visitors
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Cardiff Tourist Information Centre staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?