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Cardiff Tourist Information Centre

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Address: The Old Library, The Hayes, Cardiff CF10 1AH, Wales
Phone Number: +44(0)29 2087 3573
Website
Description: The Cardiff Tourist Information Centre, in the beautiful and historic Old...
The Cardiff Tourist Information Centre, in the beautiful and historic Old Library building is where you can pick up free information leaflets and get advice on things to do, where to stay, what’s on and how to get there. Our friendly, multilingual and knowledgeable team will provide you with personal information and advice that will help you make the most of your stay in Cardiff. If you’re looking for a special memento of your visit to Cardiff, or need something that’s easy to carry home. don’t despair - help is at hand! We sell a variety of books and maps, Welsh souvenirs, soft toys and a range of other gifts.
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Cardiff Information Centre, Dragons, History and Information.

The Cardiff Tourist Information Centre is conveniently located in the centre of the city occupying the old county library and sandwiched between the St David's Hall and the city's... read more

5 of 5 starsReviewed June 30, 2015
Suanphlu
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Bangkok
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33 Reviews from our TripAdvisor Community

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English first
Bangkok
Level Contributor
91 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 98 helpful votes
5 of 5 stars Reviewed June 30, 2015

The Cardiff Tourist Information Centre is conveniently located in the centre of the city occupying the old county library and sandwiched between the St David's Hall and the city's old covered market. The Centre's staff are knowledgable about the city and its attractions. Cardiff souvenirs and books about the city and area available to buy. The Centre has an extensive... More 

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Woking, United Kingdom
Level Contributor
172 reviews
107 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed June 23, 2015

Not what I was expecting as it was in the Cardiff Bay but is there a tourist information centre in the city center. If there is its not located well within sight easily. Service and advice is ok, a little on the small side.

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Shrewsbury, United Kingdom
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252 reviews
74 attraction reviews
common_n_attraction_reviews_1bd8 133 helpful votes
4 of 5 stars Reviewed June 6, 2015

Obviously at the time of writing, we were visiting the information centre in the Millenium Centre. People there were very friendly and informative and loads of literature for the tourist.

Was this review helpful? Yes 1
Cardiff, United Kingdom
Level Contributor
50 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 30, 2015

A city without a Tourist Information Centre!! Centre being the operative word. This was a fantastic service right in the centre of Cardiff, right where it was needed. It was always busy and the staff were brilliant. I was in here every couple of weeks to pick up books of maps for the hotel where I work and now we... More 

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Aberystwyth, Wales, United Kingdom
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45 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed May 18, 2015

I had some difficulty locating this as it had moved from central Cardiff to the Bay. However when I found it the staff member I spoke to could not have been more helpful. I got an excellent walking and cycling map which is very useful and general advice about the area, city and what's on.

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Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 21, 2015

What is going to happen to Cardiff tourism in the future when the main tourist information centre in the centre of Cardiff closes at the end of March? Visitors to the Capital aren't going to travel down to Cardiff Bay for information. I feel so sorry for the highly qualified and efficient staff who will lose their jobs as a... More 

Was this review helpful? Yes 5
Level Contributor
159 reviews
106 attraction reviews
common_n_attraction_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed March 20, 2015

Its Situated near the castle and Capitol Shopping Centre.Staff is helpful and provided with good information and maps. Gift shop is good but tours i felt but expensive

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Daventry, United Kingdom
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141 reviews
95 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed December 7, 2014

I wish to commend this information centre and the wonderful staff concerned with the running of such a pleasant environment. Whenever I have phoned up for information the telephone manner of each person who dealt with my query was exemplary and needs to be recognised. I Shall be planning another trip to Cardiff early in the new year and am... More 

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Cardiff, United Kingdom
Level Contributor
210 reviews
68 attraction reviews
common_n_attraction_reviews_1bd8 138 helpful votes
5 of 5 stars Reviewed October 22, 2014 via mobile

Want to know everything and anything on Cardiff then this is the place to go, not only for Cardiff but also the rest of Wales. Friendly and knowledgable staff can help you make the most of your stay

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Seattle, Washington
Level Contributor
332 reviews
131 attraction reviews
common_n_attraction_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed September 20, 2014

They were the ones who recommended St. Fagan's to us, including how to get there and the prices associated with it. They have a cute gift shop and overall, they were just extremely nice and helpful! I wouldn't go there if you know what you're doing though - it is just a tourist centre.

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Additional Information about Cardiff Tourist Information Centre

Address: The Old Library, The Hayes, Cardiff CF10 1AH, Wales
Phone Number: +44(0)29 2087 3573
Location: Europe  >  United Kingdom (UK)  >  Wales  >  South Wales  >  Cardiff

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?