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Waterfall Spa

3 Brewery Wharf | Dock Street, Leeds LS10 1JF, England (Holbeck)
+44 845 634 1399
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Ranked #16 of 31 activities in Leeds
Type: Spas
Owner description: Waterfall Spa is a place of tranquility and relaxation in the city of Leeds. Along with The Sanctuary, Covent Garden - we are the UK's only ladies... more » Owner description: Waterfall Spa is a place of tranquility and relaxation in the city of Leeds. Along with The Sanctuary, Covent Garden - we are the UK's only ladies spa. We pride ourselves on personalised service in a professional and intimate setting. Our friendly therapists and guest hospitality teams will ensure your every need is met. We offer the regions largest range of Elemis treatments with over 45 wonderful options and day packages to suit all budgets from £79. Our facilities include a Heat Experience where you can spend time relaxing in our deluxe Hydrotherapy Pool, Sauna, Tropicarium Steam Room and Rasul Mud Chamber where you cover your face and body in warm mud which after relaxing in the head chamber dries and extracts impurities from your skin, lavender infused steam then softens the mud before an invigorating shower washes it off leaving your skin and pores soft and clean. You can also enjoy or Sleep Retreat - deep relaxation in a sumptuous area with circular beds, blankets and pillows. Use it before or after a treatment to read, sleep or chat with friends. « less
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131 reviews from our community

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Date | Rating
  • English first
  • Any
English first
Leeds, United Kingdom
1 review
5 of 5 stars Reviewed July 21, 2014 NEW

My experience at waterfall spa was better than expected after reading the reviews! I Cant understand why anybody would not enjoy this experience. I was greeted on arrival by a lovely lady called Victoria. I was offered a drink on arrival and shown round the spa. I had a fabulous day. I had a foot spa by Jade, this was... More

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1 review
1 of 5 stars Reviewed July 21, 2014 NEW

Booked here for a hen party weekend in Leeds, we arrived around 1.40pm and as soon as we got to reception were informed our booking was for earlier. We had confirmed the appointments earlier that week as we had a party of 10 and wanted to make other arrangements around the spa. Our first appointment was confirmed for 2pm but... More

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Sheffield
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 20, 2014 NEW

I was part of a hen party for my brother's fiancee so we had been looking forward to our pre-arranged spa afternoon. We arrived promptly before 2pm and as soon as we got to reception were informed our booking was for earlier (unlike our confirmed email!) The staff were quite dilitary in arranging what we had already booked and did... More

Was this review helpful? Yes 1
Leeds, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 20, 2014 NEW

Booked here for a girly weekend in Leeds. On arriving, the receptionist bluntly told us one of the girls' treatments hadn't been booked. When she tried to find out what happened she said it's because we'd not confirmed...yet two of the other appointments were there? She didn't apologise once and pretty much blamed us for not calling to confirm. A... More

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Doncaster, United Kingdom
1 review
5 of 5 stars Reviewed May 16, 2014 via mobile

My friend and I visited the Spa yesterday for a pre-wedding pamper, which included us having some treatments in the adjoining Cream beauty rooms. The staff were all friendly and made us feel so welcome. We both agreed that the treatments were probably the best we had ever experienced at any spa (we had facials in the Spa, and a... More

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Manchester, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 20, 2014

I came to this spa last week. My first impression was it looked well maintained as i approached reception but felt who looked like the manager was quite patronising. I was pretty disappointed when I had the tour it looked like it needed a new decor it looked not very well maintained as shown on the website images. I received... More

Was this review helpful? Yes 2
Leeds, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 attraction reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed April 7, 2014

I was seriously unimpressed. I'd go as far as to say this is probably the worst 'spa' I have been to. Staff keep you hanging around & are really late starting treatments. The rooms were so cold I had cramp in my toes. They only provide you with the small blow heaters. It took my therapist about 20 mins to... More

Was this review helpful? Yes 4
Chester, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 5, 2014 via mobile

I went to Waterfall Spa last week for a chilled out girly day. I was not let down. It was great to unwind! Spa was very clean and modern and has a lovely relaxation area that I snuggled up in with my book. I felt comfortable and the staff made me feel very welcome. Thoroughly enjoyed myself!

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Birmingham
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 5, 2014 via mobile

My boyfriend bought me a day at Waterfall Spa as a birthday Treat. It was the first time I had ever been to a spa so I was very excited and unsure of which treatments to get. I picked a hot stone massage & Elemis facial treatment. The staff are all so helpful and the treatments felt amazing. My face... More

Was this review helpful? Yes 1
Durham, United Kingdom
Top Contributor
53 reviews 53 reviews
7 attraction reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 30, 2014

I visited the spa with a friend for the full day, from start to finish we were made to feel very welcome. It was very clean and relaxing with lots of spare towels and staff replacing your wet towel all day. The lunch was lovely and the offer of a bowl of fruit on arrival was a lovely touch! We... More

Was this review helpful? Yes 1

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