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Bancroft Cruisers

Moat House Stratford | Bridgefoot, Stratford-upon-Avon CV37 6YR, England
44-1789-269669
Website
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Type: Tours
Owner description: A family business operating for over 20 years, we are the only riverboat cruise company on the River Avon to offer our own onboard guide. We operate... more » Owner description: A family business operating for over 20 years, we are the only riverboat cruise company on the River Avon to offer our own onboard guide. We operate 365 days a year, river conditions permitting, and there’s no need to book in advance. Our themed evening cruises are popular with local residents and tourists alike. « less
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25 reviews from our community

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    17
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    2
    1
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Date Rating
cannock
1 review
5 of 5 stars Reviewed May 12, 2013 via mobile

We treated ourselves to a leisurely Riverboat cruise with cream tea for our wedding anniversary.we were allocted beautiful seats at the front of the boat with a vase of flowers on the table as a little touch.The tea & scones tasted wonderful.The guide was very informative and the 2 other crew men were very pleasant & friendly. Will definitely be... More

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Fiona R, Director of Sales at Bancroft Cruisers, responded to this review
May 15, 2013

Hello Angie, Thank you for such a lovely review and we're so happy that you and your husband enjoyed your anniversary cruise and cream tea!! This means a lot to us. Let me know if you plan to come next year & we'll treat you to a glass of fizz to say thanks!! Best wishes, Fiona Fiona Rae Director Bancroft... More

Solihull, United Kingdom
Contributor
19 reviews 19 reviews
8 attraction reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 12, 2013

Living close to Stratford but never having done the tourist attractions, a small group of us decided to do just that on a sunny Bank Holiday Weekend- rare but it did exist! We boarded the 3 pm 45 minute cruise from the Holiday Inn jetty and were welcomed aboard, settled, served with refreshments and given an informative commentary as we... More

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Fiona R, Director of Sales at Bancroft Cruisers, responded to this review
May 15, 2013

Hi Carolyn, Considering the traffic and very busy town I'm glad you had your 'moment of clam'. Like you our other guests were pleased to be on the river and away from the crowds and enjoying the amazing weather. It's raining and cold as I type today so I think we were very lucky that weekend!! I've passed your message... More

Oxford, England, United Kingdom
Senior Contributor
36 reviews 36 reviews
8 attraction reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 11, 2013

We went on a cruise on the Avon at Stratford on the recent bank holiday weekend. The interior of the boat was spotless and comfortable. The staff were very friendly and gave all the necessary safety advice and instructions. We had a very informative talk travelling down river largely to do with Shakespeare, and then a local history talk travelling... More

Was this review helpful? Yes 1
Fiona R, Director of Sales at Bancroft Cruisers, responded to this review
May 15, 2013

Hello Jim, It's great receive reviews on Tripadvisor - even better when they're good! So thank you for taking the time to write yours. We're very proud of our crew and I'll pass on your comments to our Rita Ellen crew; Toby, Derek, Stewart, Romeo & Andy. many thanks again! Best wishes, Fiona Fiona Rae Director Bancroft Cruisers Bridgefoot Stratford... More

Cannock, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 26, 2013 via mobile

Very friendly staff and welcomlng great value lovely scenery and stories off the guide recommended to everyone

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Southampton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 attraction reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 10, 2013

We had a lovely cruise on one of the Bancroft canal boats at Stratford Upon Avon. It is 50p more expensive than a rival company but well worth it. The boat was heated, modern and well equipped. Andy gave us an excellent guided tour with lots of historical information about Shakespeare and the area. They even serve teas and coffees... More

Was this review helpful? Yes 1
See 2 more reviews by TinaPaulStuart for Stratford-upon-Avon
Manchester, UK
Top Contributor
75 reviews 75 reviews
15 attraction reviews
Reviews in 23 cities Reviews in 23 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed March 4, 2013

We visited out of season and were the only two guests on the cruise which turned out to the last of the day. Despite the fact only we were on the boat there was never any suggestion they would cancel and in the end we had the funny and well informed guide to ourselves. I think the fact they ran... More

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See 4 more reviews by Blue_Speke for Stratford-upon-Avon
Clitheroe
Top Contributor
65 reviews 65 reviews
9 attraction reviews
Reviews in 46 cities Reviews in 46 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 2, 2013

A very short cruise where you only see some fairly modern houses on the banks of the Avon and the inside of a canal lock for your 45 minutes! Despite the attempts of the tour guide to amuse us, we were not too taken with the experience. Overpriced for what you got.

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See 5 more reviews by matilda50 for Stratford-upon-Avon
Fiona R, General Manager at Bancroft Cruisers, responded to this review
March 5, 2013

Dear Matilda50. Our feedback is usually excellent so I'm sorry that you didn't enjoy your cruise. On your trip were you not taken past the Royal Shakespeare Theatre and then downstream to the Holy Trinity Church? This should have formed the main part of your cruise. Many people also love going through the lock as it demonstrates the working of... More

Leamington Spa, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 4, 2013

Thank you for putting on such a fabulous office Christmas party for us all at Cognition. We highly enjoyed our time sailing along the river Avon, tucking into the delicious and beautifully assembled canapés and enjoying the wide array of drinks on offer. It was a truly unique experience, and such a refreshing change from the standard corporate party. It’s... More

Was this review helpful? Yes 2
Fiona R, General Manager at Bancroft Cruisers, responded to this review
February 6, 2013

Hello there & Happy New Year... Thank you for posting your review. We're so glad you enjoyed Cognition's Christmas party cruise. It was great fun to meet you all & we enjoyed it as much as you! It's fantastic to be out on the river in the evenings in the summer but to be able to cruise in the dark... More

Peterborough
Contributor
14 reviews 14 reviews
5 attraction reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 24, 2012

A most enjoyable 45 min trip with amusing anecdotes. Time really flew. Drinks are available adding to the enjoyment. Recommend it strongly.

Was this review helpful? Yes 3
See 2 more reviews by Baz6 for Stratford-upon-Avon
Fiona R, General Manager at Bancroft Cruisers, responded to this review
November 28, 2012

Dear baz6, many thanks for taking the time to post your review on Tripadvisor. You were probably one of the last people to enjoy a cruise last week as we've been stranded in the inlet for a week! When the River Avon broke its bank our hearts sank - as did our signs & landing stage furniture :) - but... More

Nottingham, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 18, 2012

This was a lovely end to our trip to Stratford. The guide Andy was fab, full of comedy, wit and good information. All though its not a long trip, he managed to pack lots in and give you several things to think about where the bard Shakespeare was concerned...Great value for money and something the kids will love......

Was this review helpful? Yes 1

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