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Abbeygate Cinema

Certificate of Excellence
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Address: 4 Hatter Street, Bury St. Edmunds IP33 1NZ, England (Formerly Abbeygate Picturehouse)
Phone Number: +44 871 902 5722
Website
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TripAdvisor Reviewer Highlights

Read all 201 reviews
Visitor rating
  • 161
    Excellent
  • 32
    Very good
  • 5
    Average
  • 2
    Poor
  • 1
    Terrible
First time visitors

We usually got to the cineworld cinema, but went here today with friends and it was fabulous. The décor and atmosphere are lovely, the staff are very friendly and attentive and... read more

5 of 5 starsReviewed 3 days ago
SueAndersons
,
suffolk
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201 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
suffolk
Level Contributor
32 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We usually got to the cineworld cinema, but went here today with friends and it was fabulous. The décor and atmosphere are lovely, the staff are very friendly and attentive and there's a wide choice of good value food on the menu, with some quite ubusual choices too. I'd recommend booking to eat there, it is very popular and was... More 

Helpful?
Thank SueAndersons
england
Level Contributor
29 reviews
common_n_attraction_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great experience, great film (the Revanent) comfortable seats, soft drinks could be a little cheaper

Helpful?
Thank zanyEngland
Ely, United Kingdom
Level Contributor
22 reviews
common_n_attraction_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Pleasant venue which we've normally enjoyed before a film but this time my pot of tea was very weak, almost tasteless and lukewarm. My wife's mocha was also not hot enough. Disappointing, especially as they charge high prices.

Helpful?
Thank Robinhoodie
Newmarket, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I visited this cinema and restaurant for the first time, with my daughter, on a January Saturday. The venue has a very friendly, and "cosy" atmosphere, and we decided to have lunch in the restaurant first. The meal choice was by far the most interesting and unusual of any cinema restaurant I have ever visited. I had Pan-fried Hake, my... More 

Helpful?
Thank PaulD0565
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

At last a cinema for people who want to watch a film instead of eating for all to hear. You can do that in there restaurant serving great food and good beer,this place has got it right.

Helpful?
Thank davidcullivan
Craig N N, Duty Manager at Abbeygate Cinema, responded to this review

Hi David. We're really pleased that you enjoyed your visit to our cinema and we very much appreciate your 5 star feedback! Look forward to seeing you soon. Craig More 

Bury St. Edmunds, United Kingdom
Level Contributor
97 reviews
43 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Very very uncomfortably hot but at least the queue for a coffee ☕ wasn't there this time. I do hope that the service for the food and drink has now been sorted. It was a nightmare having to place an order for food beforehand due to slow an inconsistent service, but that seems to have been addressed. However it was... More 

Helpful?
Thank Paul P
Craig N N, Duty Manager at Abbeygate Cinema, responded to this review

Hi Paul, thank you so much for taking the time to come on here to give us a great 4 star review. I'm really sorry that you had to sit in the heat like that. It's been really tricky with the ever-changing weather lately to get it right. We're now doing more spot checks on the screens so hopefully that... More 

uk
Level Contributor
70 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have been to this cinema a few times and it really is a great contrast to the large multiplexes! Most recently we saw Joy there which was great. Plenty of options in terms of films and times. Early evening works well for us. I particularly like that you can book online and print your ticket at home. You know... More 

Helpful?
Thank kn0wmad
Craig N N, Duty Manager at Abbeygate Cinema, responded to this review

Hiya, 5 star review....Wow! Thank you so much! We're really pleased you've enjoyed your experiences here at Abbeygate and long may they continue. Thanks again and we look forward to seeing you soon. Craig More 

Bury St. Edmunds, United Kingdom
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My friends arranged for my surprise baby shower to be held here and I really wanted to let the staff know what an amazing job they did! We didn't want for anything and the afternoon tea we ate was soooo tasty, with plenty of sandwiches and cake choices. We had plenty left over. We had the whole upstairs room to... More 

Helpful?
2 Thank TanyaWatling
Craig N N, Duty Manager at Abbeygate Cinema, responded to this review

Hi Tanya, thank you so much for taking the time to write such a kind review, specially being as you're probably up to your eyeballs right now in flowers and baby-grows! We're just so pleased you enjoyed yourself and that everything went so smoothly and that also enjoyed our afternoon tea so much. You were all a joy to look... More 

Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 23, 2015 via mobile

We went to see Star Wars VII last week and thought it'd be a good idea to thank everyone at Abbeygate for doing what they do and doing it so well. I've been going here for years, more recently as Picturehouse and now as Abbeygate and we are so lucky to have this wonderful facility in our town. The staff... More 

Helpful?
Thank Robert B
Craig N N, Duty Manager at Abbeygate Cinema, responded to this review

Enjoyed your review we did! 😉 Thank you so much for your awesome 5 star review. It really means a lot! We've had a lot of fun with Star Wars so far. It's customers like yourselves that make it such a pleasure to work there and we're so pleased that you and many others enjoy what we do. It's really... More 

Bury St. Edmunds, United Kingdom
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 15, 2015

It's both friendly and convenient, especially if you're just going upstairs to see a film after eating. Limited range but quite varied, portions are not bad and the prices very reasonable. If you don't want a full meal then the cakes to have with coffee can add to your waist line with no trouble. And they're delicious.

Helpful?
Thank LloydAH
Craig N N, Duty Manager at Abbeygate Cinema, responded to this review

Just wanted to say a big thank you for taking the time to review us here at Abbeygate Cinema. Our individuality is one thing we are very proud of but we're really pleased you noticed our friendliness too. These are things that we feel set us aside from the big cinema chains ( that, and of course our cakes! )... More 

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