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Stoke-on-Trent Railway Station

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Address: Station Road, Stoke-on-Trent ST4 2AA , England
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TripAdvisor Reviewer Highlights

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  • 13
    Excellent
  • 29
    Very good
  • 20
    Average
  • 1
    Poor
  • 2
    Terrible
Station from the past

Wonderful example of a traditional train station of a bygone era. Wonderful example of a steel glazed steel roof. Obviously used to have more than one tracks running through.

4 of 5 starsReviewed December 25, 2014
CliveR
,
Royal Tunbridge Wells, United Kingdom
via mobile
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65 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Russian first
  • Any
English first
midlands
Contributor
17 reviews 17 reviews
9 attraction reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 26, 2015

Waiting for my daughter I noticed how shabby this station is it never seems to look welcoming or even clean! and the train was late as per usual.

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 4, 2015 via mobile

I have no problem with the station but with the staff in the pumpkin cafe, I ordered a cup of tea off a very rude man I found the tea was mainly milk so was cold and weak, I asked the gentleman of I could have a fresh one with less milk when he snapped 'I did ask you how... More 

Was this review helpful? Yes 4
Royal Tunbridge Wells, United Kingdom
Top Contributor
178 reviews 178 reviews
87 attraction reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed December 25, 2014 via mobile

Wonderful example of a traditional train station of a bygone era. Wonderful example of a steel glazed steel roof. Obviously used to have more than one tracks running through.

Was this review helpful? Yes 1
Stoke-on-Trent, United Kingdom
Contributor
11 reviews 11 reviews
4 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 17, 2014

A very grand building, and a very user-friendly station. Ample car parking (£8/day, but much cheaper for season ticket parking; £4/day after 10am). Choice of two coffee shops (Pumpkin and Gourmet), with Pumpkin also having a small WH Smith stand within it. Nice toilets (free) and waiting rooms. Helpful staff. First class lounge is a real treat.

Was this review helpful? Yes 4
London, United Kingdom
Senior Contributor
25 reviews 25 reviews
10 attraction reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed August 29, 2014

Nice station with some original Victorian features. Only two main lines with a third small side line. From where I was and could see waiting for the train there are two cafes, one looked not so good, Pumpkin and the other one called the Gourmet not much better, rather grumpy character there but had a couple of coffees which were... More 

Was this review helpful? Yes 1
Princeton
Senior Contributor
21 reviews 21 reviews
8 attraction reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 25, 2014

I have been through this station many times and have always found it easy to use. I travel to and from Oxford without a change.

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Staffordshire
Top Contributor
236 reviews 236 reviews
71 attraction reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed August 19, 2014

So the station is very easy to get to with quick access from the A500. There are 3 main car parks nearby, car park 2 is very small though with limited spaces. Parking is also expensive I stayed for just over 24 hours and it cost £16. The outside of the building is very lovely a real old style station,... More 

Was this review helpful? Yes 2
Staffordshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 31, 2014

An extremely helpful customer service team. My daughter left her coat on the train today. When we enquired at the Customer Service desk the staff couldn't be any more helpful. I was delighted & certainly didn't expect this level of superior customer service!

Was this review helpful? Yes 1
Staffordshire Moorlands
Top Contributor
106 reviews 106 reviews
19 attraction reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed July 27, 2014

A station in dire need of a revamp. Good connections and reasonably convenient to get to with good parking now. Everything wants updating and making the start or end of a journey more pleasant. I live in the area and would love to see people come to the area and have a great experience from the moment that they arrive... More 

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Contributor
15 reviews 15 reviews
10 attraction reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 12, 2014

This station one of the architectural highlights of stoke on trent. A beautiful building with modern facilities. Also cheap tickets to Manchester and London when booked at least 2 weeks in advance. If you want a coffee. The gourmet coffee bar is the best choice.

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Stoke-on-Trent Railway Station and other visitors
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Questions? Get answers from Stoke-on-Trent Railway Station staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?