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Bath Tourist Information Office

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Address: Abbey Churchyard, Bath BA1 1LY, England
Phone Number: 44 1225 477101
Today
9:30 am - 5:30 pm
Closed now
See all hours
Hours:
Sun 10:00 am - 4:00 pm
Mon - Sat 9:30 am - 5:30 pm

TripAdvisor Reviewer Highlights

Read all 36 reviews
Visitor rating
  • 14
    Excellent
  • 11
    Very good
  • 2
    Average
  • 5
    Poor
  • 4
    Terrible
Information Centre

I went in to buy a ticket for the City Sightseeing bus - the people there seemed to be interested but compared to Salisbury Information Centre (the best I've ever seen), Bath... read more

4 of 5 starsReviewed April 14, 2015
Roger W
,
Cricklade, United Kingdom
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36 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Cricklade, United Kingdom
Top Contributor
111 reviews 111 reviews
32 attraction reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 14, 2015

I went in to buy a ticket for the City Sightseeing bus - the people there seemed to be interested but compared to Salisbury Information Centre (the best I've ever seen), Bath seemed to be tired; they helped me and i came out with what i wanted, but somehow i felt they could have been more forthcoming.

Was this review helpful? Yes
Oxfordshire
Top Contributor
79 reviews 79 reviews
23 attraction reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed April 3, 2015

Disinterested staff. Tried to sell a map identical to the one you can print off the internet; a simple city map should be free. Made absolutely no attempt to give suggestions as to what to visit or to events that were happening, even in the middle of a major festival in Bath. If you do not do your own planning... More 

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
35 reviews 35 reviews
19 attraction reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 1, 2015 via mobile

Although they answered the questions we asked and were pleasant enough, I came away with feeling let down. They did not go out their way to tell us what there is to visit in Bath and what was on and did not offer us any information leaflets.

Was this review helpful? Yes
London, United Kingdom
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed November 7, 2014

I experienced some terrible customer service from Bath Box Office in the Bath Tourist Information Office. I arrived at the tourist information desk and asked to buy tickets for the fireworks display tomorrow. A lady directed me to two women in the far corner, they were having a conversation and it was several minutes before they even looked at me.... More 

Was this review helpful? Yes 3
London, United Kingdom
Senior Contributor
31 reviews 31 reviews
15 attraction reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 10, 2014

Friendly and helpful staff. Make the tourist information centre your first port of call for any queries you might have. Situated right next to Bath Abbey, a stones throw away from the Roman Baths and Bath Aqua Glass.

Was this review helpful? Yes
Chester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2014

I booked this treat after reading an advertisement promotion in the I . I had a super day 2 hour spa session in the new spar great views from the roof top pool lovely smells in the steam rooms and the Minerva Bath with its lazy river. Not forgetting the Springs Café. On to the ancient Roman baths excellent audio... More 

Was this review helpful? Yes
Blacksburg, Virginia
Contributor
15 reviews 15 reviews
9 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 16, 2014

Our tour was done by Bill, a retired headmaster. He clearly loved the town and he loved giving tours, so it was fun to just listen to him talk. He had a heavy focus of architecture and the story that it tells about any place, especially Bath. I would recommend this because 1) it's completely free, and 2) you learn... More 

Was this review helpful? Yes 1
Top Contributor
74 reviews 74 reviews
24 attraction reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed June 4, 2014

The woman we spoke to seemed stressed and tired of tourist already. Alarming in May... Maybe just a bad day for her. £1 for a city map that should be free. You don't need to buy it though, Bath is small and there are plenty of maps on display around the city centre. Or download their Bath app.

Was this review helpful? Yes 3
Raglan, United Kingdom
Top Contributor
354 reviews 354 reviews
152 attraction reviews
147 helpful votes 147 helpful votes
5 of 5 stars Reviewed May 27, 2014

The tourist information office contains lots of leaflets and books about Bath if you are looking for ideas of new places to visit. While I was there I picked up some information about ghost tours and boat trips that I hadn't been aware of previously. The tourist office also provides information about free walking tours although you'll need to book... More 

Was this review helpful? Yes 1
Derby, United Kingdom
Top Contributor
63 reviews 63 reviews
36 attraction reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed March 24, 2014

Not really a review of the TIC - which is perfectly good and whose staff were helpful - but an endorsement of the Bath Visitor Card, which can only be bought there. The Card, which only costs £3pp, is excellent value for money. It provides either a discount or '2 for 1' admission at many of Bath's museums and attractions,... More 

Was this review helpful? Yes 6

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Questions & Answers

Questions? Get answers from Bath Tourist Information Office staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?