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Bath Tourist Information Office

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Address: Abbey Churchyard, Bath BA1 1LY, England
Phone Number: 44 1225 477101
Today
9:30 am - 5:30 pm
Closed now
See all hours
Hours:
Sun 10:00 am - 4:00 pm
Mon - Sat 9:30 am - 5:30 pm

TripAdvisor Reviewer Highlights

Read all 34 reviews
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  • 14
    Excellent
  • 10
    Very good
  • 2
    Average
  • 4
    Poor
  • 4
    Terrible
Information Hub

Friendly and helpful staff. Make the tourist information centre your first port of call for any queries you might have. Situated right next to Bath Abbey, a stones throw away... read more

4 of 5 starsReviewed August 10, 2014
PassionSurvivor
,
London, United Kingdom
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34 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
London, United Kingdom
Senior Contributor
35 reviews 35 reviews
19 attraction reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed February 1, 2015 via mobile

Although they answered the questions we asked and were pleasant enough, I came away with feeling let down. They did not go out their way to tell us what there is to visit in Bath and what was on and did not offer us any information leaflets.

Was this review helpful? Yes
London, United Kingdom
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed November 7, 2014

I experienced some terrible customer service from Bath Box Office in the Bath Tourist Information Office. I arrived at the tourist information desk and asked to buy tickets for the fireworks display tomorrow. A lady directed me to two women in the far corner, they were having a conversation and it was several minutes before they even looked at me.... More 

Was this review helpful? Yes 3
London, United Kingdom
Senior Contributor
31 reviews 31 reviews
15 attraction reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 10, 2014

Friendly and helpful staff. Make the tourist information centre your first port of call for any queries you might have. Situated right next to Bath Abbey, a stones throw away from the Roman Baths and Bath Aqua Glass.

Was this review helpful? Yes
Chester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2014

I booked this treat after reading an advertisement promotion in the I . I had a super day 2 hour spa session in the new spar great views from the roof top pool lovely smells in the steam rooms and the Minerva Bath with its lazy river. Not forgetting the Springs Café. On to the ancient Roman baths excellent audio... More 

Was this review helpful? Yes
Blacksburg, Virginia
Contributor
15 reviews 15 reviews
9 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 16, 2014

Our tour was done by Bill, a retired headmaster. He clearly loved the town and he loved giving tours, so it was fun to just listen to him talk. He had a heavy focus of architecture and the story that it tells about any place, especially Bath. I would recommend this because 1) it's completely free, and 2) you learn... More 

Was this review helpful? Yes 1
Top Contributor
70 reviews 70 reviews
24 attraction reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed June 4, 2014

The woman we spoke to seemed stressed and tired of tourist already. Alarming in May... Maybe just a bad day for her. £1 for a city map that should be free. You don't need to buy it though, Bath is small and there are plenty of maps on display around the city centre. Or download their Bath app.

Was this review helpful? Yes 3
Raglan, United Kingdom
Top Contributor
320 reviews 320 reviews
132 attraction reviews
129 helpful votes 129 helpful votes
5 of 5 stars Reviewed May 27, 2014

The tourist information office contains lots of leaflets and books about Bath if you are looking for ideas of new places to visit. While I was there I picked up some information about ghost tours and boat trips that I hadn't been aware of previously. The tourist office also provides information about free walking tours although you'll need to book... More 

Was this review helpful? Yes 1
Derby, United Kingdom
Top Contributor
61 reviews 61 reviews
36 attraction reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed March 24, 2014

Not really a review of the TIC - which is perfectly good and whose staff were helpful - but an endorsement of the Bath Visitor Card, which can only be bought there. The Card, which only costs £3pp, is excellent value for money. It provides either a discount or '2 for 1' admission at many of Bath's museums and attractions,... More 

Was this review helpful? Yes 6
Top Contributor
97 reviews 97 reviews
64 attraction reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed December 24, 2013

A free 2 hours tour around the highlights of bath with a local volunteer guide. These run most days of the year from near the baths. Our guide took us around key locations pointing out points of interest, historical connections, facts and figures. He was friendly and informative, happy to answer questions. Recommended.

Was this review helpful? Yes 1
Richmond, Virginia
Senior Contributor
30 reviews 30 reviews
3 attraction reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 10, 2013

While the attendants inside the "information office"- which by the way is really just a gift shop- were not at all helpful, we had received a tip from a travel book to join one of the free walking tours offered from the Abbey courtyard. The courtyard was bustling and it was a little confusing trying to figure out which group... More 

Was this review helpful? Yes 5

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?