Brought a deal of LivingSocial for a spa day for two which consisted of "Enjoy a foot spa, shiatsu chair massage, acoustic sound therapy massage, and use of the infrared sauna -- not to mention two beauty treatments each from a choice of: the Heavenly Hydration body scrub and massage, Find Retreat facial, Skin Boost facial, or nail file and... More

I bought myself and my mum a spa day at Serenity from Wowcher. It was an absolute brilliant day! We started off in the gym (a little small but it is getting refurbished next week), then went for lunch which was included in the price. The cafe had a pleasant feel with very helpful staff and delicious food. We then... More

I would like to express my utter disappointment with my experience at Serenity. It seems the poor reviews were 100% right!! After choosing an experience 4 hours drive away because it seemed the best value for money, we were looking forward to a birthday treat for myself and my partner. After driving for 5 hours (because of heavy traffic) we... More

Omg i cant put in words how brilliant this place is. they made me and my friend so welcome and at easy.The treatments are so good for they value. we enjoyed it that much we are bookin another visit for september.

My sister had booked me in here to have some treatments, I had a lovely relaxing facial followed by a pedicure! I was very happy with all the facilities were and all the staff were very friendly and helpful. My facial was so so relaxing wish I could have one every week!! AfterI joined my sister and son upstairs In... More

Both me and my friend enjoyed our hen partys at serenity and would certainly return for more treatments/pamper days - the staff are lovely, facilities excellent (not visited since renovation work undertaken) and the lunch was delicious - keep up the good work!

I usually don't bother with these reviews, however after such a shambles of a day I felt the need. We had booked for 5 people to have a 'relaxing' day at the spa. We had called in advance to make the spa aware I was 35 weeks pregnant. On the day, only 4 of us were able to attend, however... More

Went to the salt spa as part of a living social deal. The pictures were so glamourised, when we got there we were take to a tiny room that seats too and was nothing like the pictures show at all! It was cold and there were no lockers to put our things in. There was no staff around and someone... More

As with some previous reviewers I too felt our experience using this spa was marred by the inconsistencies between staff members when making a booking plus the ongoing work which is still in progress. Using the spa whilst workmen keep wandering around is simply not conducive to customer’s relaxation. Perhaps the two operations should be kept very separate until fully... More