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Address: 15 The Royal Arcade, Norwich NR2 1AQ, England
Phone Number: 44 (0) 1603 - 627889
Website
Today
10:00 am - 5:00 pm
Open now
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Hours:
Mon - Sat 10:00 am - 5:00 pm
Description: One of Norwich's most popular and cherished tourist attractions.Colman's...
One of Norwich's most popular and cherished tourist attractions.Colman's have been making fine quality mustards for over 180 years and this tradition is celebrated in Colman's Mustard Shop & Museum.We stock an extensive range of powdered and prepared mustards, including a number of specialities made exclusively for the shop and a wide selection of mustard pots and spoons, gift packs, tea towels, Colman's memorabilia and more.Our displays illustrate all aspects of the history and production of Colman's mustard, with many historic items on show such as wartime mustard tins and Art Deco mustard pots.Housed in the historic art nouveau Royal Arcade near Norwich Market, the shop is a careful replica of a Victorian trade premises."A Real Taste of Norwich's History".
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TripAdvisor Reviewer Highlights

Read all 86 reviews
Visitor rating
  • 14
    Excellent
  • 48
    Very good
  • 18
    Average
  • 5
    Poor
  • 1
    Terrible
Mustard Shop With a Few Historical Tidbits

The shop was filled with attractively arranged displays of mustard products and more mustard products; we only wished that we were at the tail end of our vacation so we could have... read more

4 of 5 starsReviewed April 23, 2015
Mike O
,
Roanoke, Virginia
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86 Reviews from our TripAdvisor Community

Date | Rating
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English first
Oakham, United Kingdom
Top Contributor
50 reviews 50 reviews
13 attraction reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed May 24, 2015

A mustard shop & museum that stocks more mustard than I have ever seen. Does what it says on the tin.

Was this review helpful? Yes
MustardShopNorwich, Communications Assistant at Colman's Mustard Shop & Museum, responded to this review

Dear Gail, Thank you for your review of Colman's Mustard Shop & Museum. It's lovely to hear that you enjoyed the range of our products and I hope you were able to sample a few of them during your visit! I do hope you'll be able to visit us again, and that we can continue to provide the high quality... More 

Chesham, United Kingdom
Top Contributor
242 reviews 242 reviews
118 attraction reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed May 20, 2015

Not really a museum, just a few boards on the wall. Only two types of mustard powder which is a shame. Nice looking mustard flavoured oil and lots of jars of mustard. Some souvenir things also.

Was this review helpful? Yes 1
MustardShopNorwich, Communications Assistant at Colman's Mustard Shop & Museum, responded to this review

Dear Mintyburble, Thank you for taking the time to review Colman's Mustard Shop & Museum. I'm sorry to hear that the museum side of our operations didn't meet the standard we aspire to this time, and that you were disappointed by the number of mustard powders on offer. Your feedback is very welcome and constructive, and I will pass on... More 

Essex
Senior Contributor
22 reviews 22 reviews
6 attraction reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 19, 2015

Lots of nice things to buy but not really a museum, just a shop. A word on customer service - when I made my purchase I was not even given a bag yet the woman before me has asked for her item to be wrapped in some yellow tissue paper that she wasn't really allowed to have and they did... More 

Was this review helpful? Yes 1
MustardShopNorwich, Communications Assistant at Colman's Mustard Shop & Museum, responded to this review

Dear Essexmusicfan, Thank you for taking the time to review Colman's Mustard Shop and Museum. I am sorry to hear that our customer service was not up to the high standard our visitors deserve during your visit. Like many small businesses, we are attempting to cut down on non-recyclable packaging where possible, but this must always come secondary to our... More 

Roanoke, Virginia
Top Contributor
306 reviews 306 reviews
80 attraction reviews
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed April 23, 2015

The shop was filled with attractively arranged displays of mustard products and more mustard products; we only wished that we were at the tail end of our vacation so we could have loaded up with many of the interesting items. We did buy one fairly sizable tin of mustard. The mustard product displays were quite photogenic. Tidbits of history that... More 

Was this review helpful? Yes
MustardShopNorwich, Communications Assistant at Colman's Mustard Shop & Museum, responded to this review

Dear Mike O, Thank you for taking the time to review Colman's Mustard Shop and Museum. I'm glad to hear that you enjoyed the atmosphere and were able to take some 'Norwich gold' home with you. Your comments about the museum side of our operations are very helpful. While I hope the current information on display was of interest, we... More 

Senior Contributor
31 reviews 31 reviews
18 attraction reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 23, 2015

Very interesting shop on all the history of the world famous mustard. It is situated in the arcade near the centre of Norwich. Both the location and the shop/museum are very quaint. Very informative and pleasant to look around unhurried . Staff helpful. Unable too leave without buying something mustard related . Classy displays , with good quality products.

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MustardShopNorwich, Communications Assistant at Colman's Mustard Shop & Museum, responded to this review

Dear fruitbun, Thank you for taking the time to review Colman's Mustard Shop and Museum. I'm very happy to hear that you enjoyed your visit, especially the museum displays that feature in the shop. It's lovely to hear that you've taken the fascinating history of Colman's away with you, as well as a mustard treat from our retail side. Many... More 

Carlisle, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 25, 2015

I would have loved to have rated this museum accurately, however we only had two free days to spend in Norwich on our short break. One was a Sunday, which they do post is closed through the winter months. Sadly, the other was the one day of the year which they do their stock take. We hadnt noticed that advertised... More 

Was this review helpful? Yes 2
MustardShopNorwich, Communications Assistant at Colman's Mustard Shop & Museum, responded to this review

Dear marylou772, Thank you for taking the time to review Colman's Mustard Shop and Museum. I'm sorry that the shop was closed on the days of your visit. Our exhibition 'All Over the World: 200 Years of Colman's Mustard' is on at the Museum of Norwich until the end of March and a special film made for the exhibition was... More 

Oxford, United Kingdom
Top Contributor
172 reviews 172 reviews
117 attraction reviews
121 helpful votes 121 helpful votes
3 of 5 stars Reviewed February 11, 2015

This nice little shop is situated in the centre of Norwich and sells every kind of Coleman's mustard you can imagine and a lot of other items you may not have been aware of. As a novelty shop is a treat to visit. It is not really a museum though; it is more of an exhibition space at the back... More 

Was this review helpful? Yes
MustardShopNorwich, Communications Assistant at Colman's Mustard Shop & Museum, responded to this review

Dear H-G-Powell, Thank you for taking the time to review Colman's Mustard Shop and Museum. I'm so glad that you enjoyed the atmosphere of the shop and found our products to be of quality. Thank you especially for your feedback on the 'museum' side of things. We're aware that this needs work and hope to expand and improve it in... More 

Woking, United Kingdom
Senior Contributor
43 reviews 43 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 7, 2015

More a shop than a museum but the variety of mustards, mustard derivatives and paraphenalia is amazing.

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MustardShopNorwich, Communications Assistant at Colman's Mustard Shop & Museum, responded to this review

Dear Peter L, Thank you for taking the time to review Colman's Mustard Shop and Museum. I'm glad to hear that you feel we're worth a look, and that your experience visiting us was positive. We agree that the museum side of things needs work, and we are hoping to expand and improve it in the near future. Colman's has... More 

Senior Contributor
39 reviews 39 reviews
16 attraction reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed January 4, 2015 via mobile

This is basically a shop with placards on the walls about Coleman's mustard, not what I'd call a museum! The items to buy are expensive so be warned!

Was this review helpful? Yes 2
MustardShopNorwich, Communications Assistant at Colman's Mustard Shop & Museum, responded to this review

Dear Izy S, Thank you for taking the time to review Colman's Mustard Shop and Museum. I'm very sorry to hear it wasn't what you had hoped for. We are aware that the Museum needs expanding and updating, and hope to carry out this work soon. We hope to become an exciting attraction that conveys the important legacy of Colman's... More 

Terrington St John, United Kingdom
Contributor
12 reviews 12 reviews
3 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 8, 2014

This is the most wonderful shop it will take you back to the past, try the Savora mustard wow lots of other places very near by.

Was this review helpful? Yes
MustardShopNorwich, Communications Assistant at Colman's Mustard Shop & Museum, responded to this review

Dear dw.gibbs_123 Thank you so much for your review of the Mustard Shop. I'm glad you enjoyed the living heritage of the Colman's legacy and that the Savora mustard tickled your fancy. I do hope you'll enjoy visiting us again. Many thanks and kind regards, Flo Reynolds, Communications Assistant at Norwich HEART (heritage charity that owns the Mustard Shop) More 

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