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City Boats

Highcraft Marina | Griffin Lane, Norwich NR7 0SL, England
44 (0) 1603 701701
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Ranked #16 of 23 Activities in Norwich
Type: Tours
Description: A variety of ways to experience Norwich via its waterways.
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20 reviews from our community

Visitor rating
    6
    2
    3
    1
    8
Date | Rating
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed August 27, 2014 NEW

Had guests in town from Germany so I call to reserve a 6 seater boat and was told to come on down as 'there are loads available' - we arrive a half hour later to find only 4 seaters and end up having to drop off two of our party (by car) at a local riverside pub and then joining... More

Was this review helpful? Yes 1
King's Lynn, United Kingdom
Senior Contributor
38 reviews 38 reviews
5 attraction reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed August 25, 2014 NEW

Commentary was very good and the sights along he way were very interesting; but nearly four hours on a hard seat did not help with the backache. The vessel was `tired` in appearance, and in need of a re-fit. The catering service by the female assistant could have been better, as her attitude was somewhat rude to me whilst serving... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 19, 2014

I and a friend arrived at riverside in sufficient time to take the 13:15 river trip to Surlingham and back. There were 5 other people waiting to take the same trip, however the boat arrived and we were told that the 13:15 trip was cancelled as they had a bigger party to cater for. Attempts had been made to contact... More

Was this review helpful? Yes 1
Grays Thurrock, United Kingdom
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed August 2, 2014

A lovely trip up and down the river. We were a mixed group of 16, ageing from 20's to 90's and mixed mobility, very helpful and patient with boarding and disembarkation. Friendly, helpful crew in general. Lady in the cabin answered questions we put to her, and pointed out some landmarks. I was videoing, you're in the wrong place -... More

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York, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 7, 2014

Camero 2, Glad we read the review before setting off in the boat. The boat was built in 1997, which if it was a car would make it an R reg. We could also add a couple of other comments. When it rains hard a couple of the windows in the lounge have a small leak, and if your going... More

Was this review helpful? Yes 5
Wymondham, United Kingdom
2 reviews
1 of 5 stars Reviewed July 6, 2014

We reserved the 4pm trip towards Norwich for 5 people, but when we arrived we were told it had been cancelled as nobody else turned up.The trip at 2pm was cancelled as well. No self drive boat available either!

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Parotgal, Manager at City Boats, responded to this review

This gentleman telephone our office in the morning and was told that in all probability the afternoon cruises would not operate. This gentleman on arrival in the afternoon and being told that the cruise was not operating and the reasons for canceling, asked to hire a self drive boat however there were non available as they were all out on... More

UK
Top Contributor
63 reviews 63 reviews
6 attraction reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed June 3, 2014

Like the previous review of the Camero 2, we were disappointed in that the reality is not quite as alluring as the photos of the boat ! This is an "old lady" that is long past her retirement date. The furnishing are shabby and tired. The internal space is very cramped for 2 "well rounded" adults, with the central table... More

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Portsmouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 5, 2014

Boat was much much older than appeared in the photo and this should have been made clear on booking so as to manage expectations. Furnishings were drab, dirty and falling apart. Seats outside we're extremely hard and uncomfortable, with no cushions to sit on. Visibility from the drivers seat was extremely poor and in my opinion dangerous as you either... More

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Stamford, United Kingdom
Senior Contributor
29 reviews 29 reviews
21 attraction reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 20, 2014

We took a one hour round trip on the river Wensum with city boats on their first day of the season (18th April) after checking their web site for the available dates and times. To reach the Quay from the city centre, walk towards the Cathedral and half way along Elm Hill is a gate on the left, with the... More

Was this review helpful? Yes 1
Doncaster, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 6, 2014

after many holidays on the boats in norfolk we decided to try city boats for a change.......big mistake. The boatyard.....dirty.The staff......dirty.The boat.....disgusting. When returning to boat yard everyone was complaining and the so-called management just stared into space while being spoken to.To list all our problems would take forever but heres a few, boat stunk of diesel,bedding stained,whirlpool bath could... More

Was this review helpful? Yes 1

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