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Imagine Spa

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Address: Willow Farm, Norwich, England
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TripAdvisor Reviewer Highlights

Read all 66 reviews
Visitor rating
  • 39
    Excellent
  • 17
    Very good
  • 5
    Average
  • 4
    Poor
  • 1
    Terrible
Lisa's birthday celebrations

Yet another lovely visit (my 3rd this year) Food was amazing!! And has been everytime!! Staff particurlarly friendly!! Had the thermal suite to ourselves for the evening... read more

5 of 5 starsReviewed May 9, 2015
Chubbs16
via mobile
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66 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 9, 2015 via mobile

Yet another lovely visit (my 3rd this year) Food was amazing!! And has been everytime!! Staff particurlarly friendly!! Had the thermal suite to ourselves for the evening!! Prosecco flowing!! Wonderful!!

Was this review helpful? Yes 1
Norwich, United Kingdom
Contributor
12 reviews 12 reviews
7 attraction reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed April 29, 2015

Another super morning spent in the jacuzzi, salt and steam rooms, outdoor pods and relax room. A super special facial given by Lizzie, a totally relaxing experience. Had a beautiful sea bass meal and the most gorgeous chocolate brownie and salted caramel pud ever, provided by the on site boutique style kitchen, small but perfectly formed. I've already booked a... More 

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England
Senior Contributor
40 reviews 40 reviews
16 attraction reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 28, 2015

Went for a half day Fire and Ice spa package with a friend to celebrate my birthday and we both loved it. As well as the Fire and Ice spa package we both had a treatments which relaxed us even more. The Fire and Ice spa area is wonderful, with the spa pool, steam rooms and mint shower, all very... More 

Was this review helpful? Yes 1
Catfield, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 attraction reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed April 25, 2015 via mobile

I visited last year for my hen party and didnt particularly enjoy the deep tissue massage as no pressure was actually applied to my back, and nor was i asked if everything was ok.... So i decided to try a different massage this weekend - 'raindrop' massage, this choice was also confirmed by the therapist on entering the room. Throughout... More 

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Norwich, United Kingdom
1 review
5 of 5 stars Reviewed February 19, 2015

Booked fire and ice spa for me and my partner, have never had a spa day before and was unsure of how it would be. On arrival we was given a glass of bubbly then showed the spa. We loved the saunas and the jacuzzi was very relaxing. We will definitely be booking again and possibly have treatments next time.... More 

Was this review helpful? Yes
sheringham
Top Contributor
60 reviews 60 reviews
16 attraction reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 17, 2015

I was treated to a half day spa with mud treatment for a Christmas present. The mud treatment was lovely, it was in a separate treatment room which holds two people and I would thoroughly recommend this treatment. Unfortunately the shared facilities are limited and not spacious enough. There is only one jacuzzi which became very crowded, the relaxation area... More 

Was this review helpful? Yes 1
Norfolk, United Kingdom
Senior Reviewer
9 reviews 9 reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed January 6, 2015

I booked the spa for a whole day for a group of four of us some months in advance of our visit. However, on the day we found that the spa had made available a special offer which had been completely oversubscribed and the number of customers in the spa far exceeded the abilities of the staff to maintain anything... More 

Was this review helpful? Yes 12
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 5, 2015

Went to Imagine today with my boyfriend after it being recommended by my auntie. I booked it as a surprise christmas present for him and I couldn't have been happier with the day. Received a call this morning before leaving from a member of staff, letting me know that a road near them was closed and making sure that I... More 

Was this review helpful? Yes 3
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 9, 2014

We had a half day spa and were very disappointed. The spa area is very very small. It was fairly busy (11 people) which made relaxing impossible. Almost stepping around people to get in one of the two steam rooms and squeezing up to strangers in the jacuzzi. One individual male changing room meant you had to wait before changing.... More 

Was this review helpful? Yes 5
Norwich, United Kingdom
Contributor
19 reviews 19 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 18, 2014

Did not use the spa but had a mud treatment and facial. Nice welcome. Surroundings are so pretty, although very small the atmosphere was very relaxing. Would highly recommend the mad treatment and anti ageing facial really did knock 5 years off me. Had lunch as well, food and wine was delicious. Try the feta and black cherry salad, is... More 

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?