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Tourist Information Centre

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Address: The Forum, 2 Millennium Plain | Bethel St, Norwich NR2 1TF, England
Phone Number: 44 1603 666071
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TripAdvisor Reviewer Highlights

Read all 19 reviews
Visitor rating
  • 11
  • 6
    Very good
  • 0
  • 1
  • 1
friendly staff

going there to ask about a walking tour today, the staff was really friendly and helpful. There is no walking tour operating during this time until new year's eve though. however... read more

4 of 5 starsReviewed 1 week ago
Nottingham, United Kingdom
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19 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Nottingham, United Kingdom
Level Contributor
48 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

going there to ask about a walking tour today, the staff was really friendly and helpful. There is no walking tour operating during this time until new year's eve though. however, without asking for further info, one of the staff just offered me a map and showed me where i could visit by myself. thank you. ^^

Thank Happy3nergy
London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I am delighted to share my views and experience about my stay in Haverstock hotel last month. The hotel was in best place. the receptionist was very neat, professional and well dressed. She helped us a lot about local area and to find amenities and gave us very helpful suggestions. The room was perfect , well equipped and modern. it... More 

Thank Shimul I
Level Contributor
28 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 20, 2015 via mobile

This TIC is very central. It is a small office at the front of the Forum but always brisk and busy. The staff there are very experienced and friendly and there are tons of info leaflets to pick up is Norwich-related merchandise. Recommended place to get tourism help Or even if you are resident and want to know more

1 Thank mariocatlin
Cheshunt, United Kingdom
Level Contributor
256 reviews
135 attraction reviews
common_n_attraction_reviews_1bd8 337 helpful votes
1 of 5 stars Reviewed April 6, 2015

I visit Tourist Information centres as the first point of call when staying in an unfamiliar county. The Tourist Information desk is located in the forum shop. There is limited information booklets on display so whatever you need, you have to ask for. The staff are rude and grumpy. I called in advance to find out what events were going... More 

Thank denise635914
East of England
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 1, 2014

The Tourist Information Centre at the Forum is a good place to meet up as it is very central. The information available to tourists is up to date of 'whats on' locally and what to do. There is usually some free entertainment at the Forum, both outside and inside the building. There are also places to eat with fine views... More 

1 Thank Nucia
Gold Coast
Level Contributor
69 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed October 19, 2013

We visited the centre and found the staff friendly,pleasant and very informative. After arriving at Heathrow, I discovered I had left my laptop at the Swaffham Lodge, where we had stayed. Upon arriving home and after many unhelpful emails from Swaffham Lodge, I contacted the Centre for advice. With their help I recovered my laptop after two weeks and a... More 

1 Thank glopaul
Level Contributor
51 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 5, 2012

Went in there for some assistance, the staff could not have been more helpful and were able to solve my query.

Thank RedcoatEngland
Level Contributor
21 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 2, 2012

Just popped in to ask a couple of question, great staff very helpful. lots of information available, staff were fast and friendly.

1 Thank DibbsUk
Brisbane, Australia
Level Contributor
857 reviews
591 attraction reviews
common_n_attraction_reviews_1bd8 445 helpful votes
4 of 5 stars Reviewed July 20, 2012

There are so many helpful leaflets and the staff are also so helpful. Easy to find in the BBC centre.

Thank Adventurers049
Norwich, England, United Kingdom
Level Contributor
19 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 23, 2012

Always able to find what i need if not asked a member of staff who was very helpful and professional

Thank SheilaD1957

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?