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Tourist Information Centre

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Address: The Forum, 2 Millennium Plain | Bethel St, Norwich NR2 1TF, England
Phone Number: 44 1603 666071
Website

TripAdvisor Reviewer Highlights

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Always busy, always helpful

This TIC is very central. It is a small office at the front of the Forum but always brisk and busy. The staff there are very experienced and friendly and there are tons of info... read more

5 of 5 starsReviewed May 20, 2015
mariocatlin
,
Norwich
via mobile
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16 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Any
English first
Norwich
Senior Contributor
27 reviews 27 reviews
6 attraction reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 20, 2015 NEW via mobile

This TIC is very central. It is a small office at the front of the Forum but always brisk and busy. The staff there are very experienced and friendly and there are tons of info leaflets to pick up is Norwich-related merchandise. Recommended place to get tourism help Or even if you are resident and want to know more

Was this review helpful? Yes
Cheshunt, United Kingdom
Top Contributor
207 reviews 207 reviews
122 attraction reviews
274 helpful votes 274 helpful votes
1 of 5 stars Reviewed April 6, 2015

I visit Tourist Information centres as the first point of call when staying in an unfamiliar county. The Tourist Information desk is located in the forum shop. There is limited information booklets on display so whatever you need, you have to ask for. The staff are rude and grumpy. I called in advance to find out what events were going... More 

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East of England
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 1, 2014

The Tourist Information Centre at the Forum is a good place to meet up as it is very central. The information available to tourists is up to date of 'whats on' locally and what to do. There is usually some free entertainment at the Forum, both outside and inside the building. There are also places to eat with fine views... More 

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Gold Coast
Top Contributor
70 reviews 70 reviews
32 attraction reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed October 19, 2013

We visited the centre and found the staff friendly,pleasant and very informative. After arriving at Heathrow, I discovered I had left my laptop at the Swaffham Lodge, where we had stayed. Upon arriving home and after many unhelpful emails from Swaffham Lodge, I contacted the Centre for advice. With their help I recovered my laptop after two weeks and a... More 

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England
Top Contributor
51 reviews 51 reviews
17 attraction reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 5, 2012

Went in there for some assistance, the staff could not have been more helpful and were able to solve my query.

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UK
Contributor
20 reviews 20 reviews
8 attraction reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 2, 2012

Just popped in to ask a couple of question, great staff very helpful. lots of information available, staff were fast and friendly.

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Brisbane, Australia
Top Contributor
781 reviews 781 reviews
547 attraction reviews
437 helpful votes 437 helpful votes
4 of 5 stars Reviewed July 20, 2012

There are so many helpful leaflets and the staff are also so helpful. Easy to find in the BBC centre.

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Norwich, England, United Kingdom
Contributor
19 reviews 19 reviews
15 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 23, 2012

Always able to find what i need if not asked a member of staff who was very helpful and professional

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Hastings, United Kingdom
Senior Contributor
24 reviews 24 reviews
7 attraction reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed April 12, 2012

I was very disappointed to find this closed on a Bank Holiday. The weather was bad and I am sure there would have been lots of people wanting advice as to what to do.

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Southampton, England, United Kingdom
Top Contributor
77 reviews 77 reviews
56 attraction reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 2, 2012

A bit difficult to find but once you do it has every attraction available and the staff are very helpful.

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?