We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Liberty

Regent Street, London W1B 5AH , England (Soho)
020 7734 1234
Website
Improve this listing
Ranked #32 of 448 shopping in London
Certificate of Excellence 2014
Type: Specialty Shops
63 visitor photos
Write a Review

223 reviews from our community

Visitor rating
    127
    50
    22
    9
    15
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 17, 2014

Absolutely furious that the necklace I bought for my wife wasn't allowed to be returned as it was reduced in the sale. it didn't fit her as the chain was far too short and so I got her something else. Went to take the item back and got a 'no'. Stuck with the bloody thing now... Not happy.

Was this review helpful? Yes 1
LibertyLondon1875, Customer Services at Liberty, responded to this review

Thank you for taking the time to share your feedback. Unfortunately, jewellery is exempt from our returns policy and, furthermore, items purchased on sale with a discount of 50% or more are final sale only. Items purchased on sale with a discount of 40% or less, excluding jewellery along with other excluded items, may be exchanged within the sale period.... More

Los Angeles, California
Senior Contributor
22 reviews 22 reviews
12 attraction reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 16, 2014

Liberty fabrics and other products are of the highest quality, but the prices are very high, especially for visiting Americans. On our recent trip I was thrilled to see huge red signs advertising their summer sale, so in I went... I had expected to browse and admire, but found a couple of treasures on sale. What a treat!

Was this review helpful? Yes
Ontario
Top Contributor
93 reviews 93 reviews
44 attraction reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed July 14, 2014

This is a cool store, the exterior tudor architecture is classic, the interior woodwork is beautiful, (check out all the staircases), the product line is unique, albeit pricy and what other quality store has a garden centre within the main entrance, well worth a visit and far more interesting than Selfridges.

Was this review helpful? Yes
Seoul, South Korea
Senior Reviewer
7 reviews 7 reviews
7 attraction reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 13, 2014

With all the wonderful reviews on Liberty London, I got there before it opened, and was delighted by the beautiful designs and patterns all over the store. I also had some tea at the Liberty cafe along with some gorgeous cakes. Great for gift shopping, especially the chocolates and small gift cards. Not so great for clothes shopping if you... More

Was this review helpful? Yes
England
Top Contributor
86 reviews 86 reviews
25 attraction reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed July 11, 2014

Called in a couple of times whilst in London.Beautiful building and inside just as good. A lot of staff appear to be dressed to impress in a quirky and very individual manner,whilst still wearing the store uniform.Impressive method to stand out.Nothing like it in the provinces.Keep up the style ladies and gentlemen. You'll need to fill your wallets with cash... More

Was this review helpful? Yes
Berlin, Germany
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 10, 2014

This surely must be the most charming and beautiful department store in the world. No matter if you want to buy something or not (and man, can you buy there - the handbag section is worth going there alone, not to mention the wonderful scarves...) it's a Must See in London.

Was this review helpful? Yes
Senior Contributor
27 reviews 27 reviews
5 attraction reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 30, 2014

Just love this department store, style all the way. A lot to be said all staff wonderful and helpful. Walking round just taken it all in, is a wonderful experience and a beautiful building.

Was this review helpful? Yes
Blackwood, United Kingdom
Contributor
12 reviews 12 reviews
9 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 30, 2014

Having been to London Zoo and Hamleys by 3.30 Saturday afternoon 4 adults and 1 child were in need of a refreshment break. London was busy and roads were closed because of a parade. We decided to go to Liberty as nearer coffee shops were busy. Good choice. Liberty's restaurant was on the 2nd floor and although there was a... More

Was this review helpful? Yes
Swindon, United Kingdom
Senior Contributor
33 reviews 33 reviews
7 attraction reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed June 27, 2014

This is a really lovely shop to look around and the staff in the shop are very helpful. I bought a designer scarf and it was wrapped beautifully. It wasnt until I got home that I found that the member of staff had left the electronic tag on. I rang them and got the message that they were closed, they... More

Was this review helpful? Yes
LibertyLondon1875, Customer Services at Liberty, responded to this review

Dear Jussie, Thank you for taking the time to share your feedback regarding your recent shopping experience at Liberty. We are extremely sorry to hear of the security tag left on your purchase and we understand how frustrating this must have been for you. Unfortunately, due to human error, this does occasionally happen and we are more than aware of... More

Hong Kong, China
Contributor
17 reviews 17 reviews
8 attraction reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 26, 2014

Very conservative place with conservative clothes. Not very interesting....zzzzz I walked by and checked it out then left after 10 mins. Won't be going back.

Was this review helpful? Yes

Travelers who viewed Liberty also viewed

 

Been to Liberty? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Liberty, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Manage your listing