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Address: Regent Street, London W1B 5AH , England (Soho)
Phone Number: 020 7734 1234
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Ranked #34 of 516 Shopping & Fashion in London
Certificate of Excellence 2014
Type: Specialty Shops, Shopping & Fashion
Attraction details
Type: Specialty Shops, Shopping & Fashion
Sun 12:00 pm - 6:00 pm
Mon - Sat 10:00 am - 8:00 pm
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345 reviews from our community

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1 review
1 of 5 stars Reviewed January 29, 2015 NEW via mobile

I've been a regular customer at Liberty's London over the last 15 years however I'm hugely disappointed in their approach to customer service. My husband bought me a liberty shirt for Christmas. It doesn't fit and Id like a refund. I have been away over Christmas returning late January to be told (by an incredibly rude and unhelpful staff member)... More 

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5 reviews 5 reviews
3 attraction reviews
1 of 5 stars Reviewed January 28, 2015 NEW

The store is set out brilliantly and it has a fantastic theme and look to it. Unfortunatly for the store the staff all seemed to have the attitude that they were better than the customers and seemed to look down on you as if you had no reason to be there. I was going to buy my wife a watch... More 

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harrogate north yorkshire
Top Contributor
146 reviews 146 reviews
37 attraction reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed January 28, 2015 NEW

The building of Liberty is made from old ships timbers and the store feels as though it is a museum in parts. However all the goods for sale are clearly chosen to delight the shopper and it is a wonderful store to browse in! We enjoyed the scarf hall as well as the Moroccan gallery area. Every staff member we... More 

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Top Contributor
187 reviews 187 reviews
80 attraction reviews
367 helpful votes 367 helpful votes
3 of 5 stars Reviewed January 26, 2015 NEW

From the outside, it's an abolutely stunning building, one of my favourites in London, but inside...it was half-filled with things that i couldn't see anyone wanting to buy. we walked all over all the floors and were less than impressed. Still, I did enjoy the tv series about it which we watched after our visit. Is it worth a trip?... More 

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Munich, Germany
Top Contributor
81 reviews 81 reviews
22 attraction reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 24, 2015

one of my favorite shops in London. You can spent a little fortune just strolling around the make up department and the chocolate corner on ground floor...but well never leave your purse when going to London

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Littleton, Colorado
Senior Contributor
21 reviews 21 reviews
10 attraction reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 21, 2015

It's always such a treat to shop at Liberty. Love the selection and the atmosphere (could do without the crowds, but alas). Tea room was exactly what we wanted; food was good, service was efficient without being pushy.

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New York City, New York
Senior Contributor
32 reviews 32 reviews
6 attraction reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed January 19, 2015

Don't miss the top 2 floors which have endless curiosities in art, glassware, fabric, rugs... A fantasy bazaar. I loved this place.

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Top Contributor
73 reviews 73 reviews
9 attraction reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed January 18, 2015

There is just something special about Liberty's, it's famous prints are a huge attraction of course but it's carefully chosen stock is often interesting , sometimes a new slant or twist on an everyday item, other times more ordinary items well displayed and it's truly a pleasure to visit and shop there. If you are visiting London it is something... More 

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Wells, United Kingdom
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 14, 2015

We regularly visit London and, of course, one of the places we visit is Liberty. It is a fine example of late Victorian/ early Edwardian ethos, with an attentive - if pushy - sales staff and a vast selection of mostly overpriced goods. Still, this is central London, and maybe a price has to be paid for the privilege of... More 

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LibertyLondon1875, Manager at Liberty, responded to this review

Dear Customer, We are very sorry to hear of your disappointment with the faulty advent calendar and it is completely unacceptable that you are still waiting to receive the refund for this item. It has been an exceptionally busy period for the Customer Services department however, if you would be so kind as to resend your correspondence to customerservices@liberty.co.uk, we... More 

Derby, United Kingdom
Senior Contributor
49 reviews 49 reviews
22 attraction reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 13, 2015

Visited Liberty after watching the recent TV documentary. The building is spectacular inside and out. All staff were really friendly and helpful. Wide variety of items on sale from homewares to fabrics. It's a lot smaller than i imagined though, however space is used really well. I was expecting to compare this place to Harrods/Selfridges but it's completely different in... More 

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Whitby, United Kingdom
22 days ago

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?