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Golden Tours - Hop on Hop off Plus

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Address: 4 Fountain Square, London SW1W 9SH, England
Phone Number: +44 20 7233 7030
Website
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8:00 am - 7:00 pm
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Hours:
Sun - Sat 8:00 am - 7:00 pm
Description: If you are searching for a day tour of London that you will not soon...
If you are searching for a day tour of London that you will not soon forget, this hop on hop off bus tour is sure to fulfill your every wish. Lose yourself in the many landmarks and world celebrated attractions London has to offer, and ‘hop off’, delving into specific attractions in greater depth, before ‘hopping on’ again at your leisure.
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TripAdvisor Reviewer Highlights

Read all 405 reviews
Visitor rating
  • 125
    Excellent
  • 77
    Very good
  • 44
    Average
  • 56
    Poor
  • 103
    Terrible
2 day London visit

Easy booking and ticket download. Good buses with good drivers. Our downside was the lack of live commentary. You do get earphones to listen to a recorded commentary but this... read more

3 of 5 starsReviewed June 1, 2015
Elsieho
,
Nottingham, United Kingdom
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405 Reviews from our TripAdvisor Community

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English first
Perth, Australia
Top Contributor
64 reviews 64 reviews
47 attraction reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed June 1, 2015 NEW

I like to give positive reports when I am satisfied with both the service and value for money, but this time I am not satisfied with each so I will try to sum my report up. This is my 3rd Ho Ho tour through City Discovery and fourth in the month since I have come to the UK. I hadn’t... More 

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Nottingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 1, 2015 NEW

Easy booking and ticket download. Good buses with good drivers. Our downside was the lack of live commentary. You do get earphones to listen to a recorded commentary but this prevents you interacting with your party and loses the anecdotal entertaining experience that only live can give.

Was this review helpful? Yes
Melbourne, Australia
1 review
4 of 5 stars Reviewed May 31, 2015 NEW

The information was informative, sometimes out of synchronisation, due to delays in traffic. One tour had a guide giving the information over the loud speakers (Joao Nunes). This was the best way because it was in real time - suggest that this should be the norm. On a number of occasions we found that we had long waits for a... More 

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2015 NEW via mobile

We are new to London and chose to go with Golden Tours Hop On Hop Off for an overview of the sights in the city. We got on a bus with a guide, Jo Daly, who was fantastic - I couldn't rate her highly enough. We ended up staying on the same bus for the entire tour which was well... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed May 28, 2015 NEW

This is by far the best way to see London. Best buy for your money. Get on wherever you want, get off wherever you want, go look around, or ride around and go see again!! Easy to navigate, staff is very helpful. Saves your feet from so much walking!

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Saint Augustine
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 28, 2015 NEW

Very informative, complete tour around the city with easy access from different points in the city. The staff was very helpful.

Was this review helpful? Yes 1
Sheffield, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 27, 2015 NEW

Bus tour covered a variety of sites, and our tour guide Jo Daly was fantastic. Great experience (although some stops were hard to find!)

Was this review helpful? Yes 1
Chicago, Illinois
1 review
2 of 5 stars Reviewed May 27, 2015 NEW

I've been on the Original Bus tour and this year decided to try Golden Tour bus for Hop On Hop Off. What a mistake. No narration except for an audio tour that was not in sync with the sites we were going on. We wanted to change from the red line to the blue line and were told to get... More 

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goldentoursUK, Guest Relations Manager at Golden Tours - Hop on Hop off Plus, responded to this review

Thank you for taking time to leave your comments on your recent Hop on Hop off Open top bus tour. Our live guides as advertised, are on selected departures only, however, by calling our Victoria office, our staff are able to assist customers with suitable times for them. Also with the audio commentary, if the driver is aware of the... More 

Senior Reviewer
9 reviews 9 reviews
4 attraction reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 26, 2015 NEW via mobile

Started off ok in that there was a bus waiting at the main point near the London eye... But the audio commentary wasn't working. Some people went ahead on that bus but we waited for the next one. Came within 5 mins and hopped on. Off at Buckingham palace and it went downhill from there. Almost 40 mins waiting for... More 

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Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed May 26, 2015 NEW via mobile

We used the Golden Tours on 23 May 2015. The tour operators must know that these buses are mostly used by newcomers to London who don't know their way around. So it would be helpful if the drivers and mostly-absent guides would advise the customers with a little more patience. We used the bus for only 4 rides.. And only... More 

Was this review helpful? Yes
goldentoursUK, Guest Relations Manager at Golden Tours - Hop on Hop off Plus, responded to this review

Thank you for taking the time to leave your thoughts on your recent open top bus tour. We are surprised to read that you found our staff to be of little patience in helping , as this is certainly something we take pride in, with the reviews and comments we get from our previous customers about the excellent service our... More 

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?

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